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Krystal Grand Los Cabos - All inclusive

4.0 star property

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Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
Property video
Breakfast, lunch, dinner served; international cuisine, sea views
Food and drink
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Place, Costa Azul Beach
    ‪3 min walk‬
  • Place, El Zalate Beach
    ‪7 min walk‬
  • Place, Palmilla Beach
    ‪14 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe King at BelAir SunClub

Free minibar, in-room safe, desk, soundproofing

Deluxe King at BelAir SunClub

8.2 out of 10
Very good
(29 reviews)
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double at BelAir SunClub

Deluxe Double at BelAir SunClub | View from room

Deluxe Double at BelAir SunClub

7.2 out of 10
Good
(48 reviews)
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • 63 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View King

Free minibar, in-room safe, desk, soundproofing

Deluxe Palmilla Garden View King

8.4 out of 10
Very good
(18 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

7.8 out of 10
Good
(91 reviews)
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King

7.6 out of 10
Good
(7 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double

7.0 out of 10
Good
(7 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Altitude Junior Suite Swimout Ocean Front Double

Altitude Junior Suite Swimout Ocean Front Double

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • 117 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Krystal Deal of the Day

Free minibar, in-room safe, desk, soundproofing

Krystal Deal of the Day

7.8 out of 10
Good
(64 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Krystal Grand Los Cabos - All inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with free minibar items and safes. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Our customers tell us they can't get enough of the pool at Krystal Grand Los Cabos - All inclusive. During your stay, you're just a quick walk from Costa Azul Beach. Features include free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at The "O", a buffet restaurant with ocean views
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, body scrubs, or massages at Eternity Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Costa Azul Beach and a 5-minute drive from San Jose del Cabo Art District
Some rates at Krystal Grand Los Cabos - All inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Los Cabos - All inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 8 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the family-friendly Krystal Grand Los Cabos - All inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star San José del Cabo property is smoke free.

The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Krystal Grand Los Cabos - All inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Land activities

Kids club

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Los Cabos - All inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Reviews

Krystal Grand Los Cabos - All inclusive Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 913 out of 2289 reviews
Rating 8 - Good. 498 out of 2289 reviews
Rating 6 - Okay. 373 out of 2289 reviews
Rating 4 - Poor. 236 out of 2289 reviews
Rating 2 - Terrible. 269 out of 2289 reviews

Reviews

10/10 Excellent

Juan D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the beach view, the staff was awesome. We were concerned with all the flies around the Buffet.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well...3rd time at the Krystal and everything was wonderful as usual! (We arrived during a hurricane and the staff, even though working with a skeleton crew, were very professional and kind)...The restaurants all had wonderful food and the service was exceptional! Some staff members who made my vacation even more special...Leombardo (waiter extraordinaire), Hilda (housekeeper), Yolanda (waitress), Luis (front desk), Luis (bellman), Hector (waiter), Eduardo (bellman), Rosalba (hostess), Robert (concierge) and of course my favorite Concierge...Gabriel!!!! Thank all of you for another fabulous vacation!!!!
Stayed 5 nights in Sep 2025

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was clean however there’s an active mole infestation
Stayed 4 nights in Sep 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Disfrutamos nuestra estancia, estaba tranquilo y todos muy amables
Stayed 4 nights in Aug 2025

6/10 Okay

mirian

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It didn't meet my expectations. The property needs a lot of maintenance. The pictures are absolutely outdated. The rooms smell musty given I was changed from one room to another room. Both had the same smell. Due to the weather, the dining took place in same spot for a couple days. Bar would be closed. The only beautiful part of this hotel was the pool area. However, your staff should be given medals as it's thanks to their amazing service and willingness to quickly assist that made this place hide the negatives and kept me to stay for the week. Had it not been for them, I would have left the following day. You have an incredible team and one can't only focus on the negatives as they do deserve recognition especially during Mondays earthquake incident for which I was present with my son.
Stayed 6 nights in Sep 2025

10/10 Excellent

Maria Jesusa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Even though we only stayed for a weekend . We had a good time... we preferrred to stay in z small resort for peace and quiet and we had it.. the staffs are welcoming and friendly... we have an easy breezy checkin with Gabrielle.. they gave us a 1 hoyr kate chrck out.. thanks to Julio .. jesus Erik for the service.. highly recommended.. thank you everyone
Stayed 2 nights in Sep 2025

10/10 Excellent

Miguel

Stayed 6 nights in Sep 2025

4/10 Poor

Darlene

Liked: Cleanliness, staff & service
Stayed 10 nights in Aug 2025

10/10 Excellent

khanh

Liked: Cleanliness, staff & service, property conditions & facilities
Beach view. Amazing pool. Good breakfast buffet. Their chilaquiles are to die for.
Stayed 5 nights in Jun 2025

8/10 Good

Markeise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Sep 2025

2/10 Terrible

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Harprit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience but I wish they had more food options for the buffet.
Stayed 5 nights in Aug 2025

6/10 Okay

Javier

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Jessica

Stayed 3 nights in Jun 2025

4/10 Poor

Kousha

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If decent dining is in your wishlist for a all inclusive hotel, you should consider looking for other hotels. The hotel description shows 5 restaurant but only 3 of them are open per day; The buffet restaurant is open for breakfast- lunch and dinner but the other two restaurants are open for dinner only. The bummer is, you have to wait for your food at those restaurants for too long and the portion of the plate they serve you is as equal as kids meal. The buffet restaurant offers very limited meat options and mostly carbs. The staff though were super nice and friendly. Our overall experience with the cleanliness was unsatisfying, specially the outdoor restrooms that were not maintaining regularly. Overall, I don’t recommend this hotel and I believe there are better options around.
Stayed 3 nights in Aug 2025

10/10 Excellent

pamela

Liked: Cleanliness
Stayed 7 nights in Jun 2025

2/10 Terrible

Angela Marisa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. Not as advertised. Mold and mildew. Wrote a formal complaint. Did not stay one night. Booked vacation at the Hard Rock Hotel Resort. Krystal refused to refund any portion of my funds. Horrible Horrible place. Deserves 0 stars
Stayed 9 nights in Jul 2025

10/10 Excellent

Jasmine, Carney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the people were amazing, the bartenders Pedro, Homero, etc, and my amazing hamburgesas lady were amazing!!!
Stayed 5 nights in Aug 2025

6/10 Okay

Jason

Travelled with partner
Liked: Staff & service
The property itself overall looked nice, a few things were kind of colored over per se, we found the staff to be really nice and accommodating for the most part. We didn't like that you couldn't get drinks after 11:00 p.m., and we were hoping for somewhere with some more dance music to dance to. We an upgrade to get away from children in the room next to us, helping for a more adult time, but mostly it all blends together. We were also told with the upgrade you're supposed to have a butler to help us out with stuff but we never heard from him till the second to last day and didn't get any service from him. The buffet was not the best for our tastes so we ate at the resort restaurants mostly. Overall we made some friends that had some good times but it wasn't completely what we expected. Next time we would probably do adult only if we were looking for a couples get away at a different resort with more of a nightlife. Crystal Grand would be great with our family though.
Stayed 5 nights in Aug 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with private pool amazing all inclusive, only thing that needs improvement is the food service just bland , also the restaurants weren’t all that the buffet was good depending what you like .
Stayed 2 nights in Aug 2025

6/10 Okay

Aiad

Food was horrible
Stayed 5 nights in Aug 2025

8/10 Good

Maria

Buffet very limited and small
Stayed 4 nights in Aug 2025

6/10 Okay

Pa Yeng

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I stayed at this resort with my partner on 8/13/2025 to 8/17/2025. Upon entering, we were checked in by the Expedia concierge, Omar, who was very friendly and personable. We only saw him once during check in and no other time the rest of our stay, but despite that, he was still able to book us reservations at the habachi restaurant, and give us additional info on excursions. I appreciated his help. The rooms aren’t the newest and I can tell they weren’t maintained properly and thoroughly. I came with a party of 6 other people, and in one of their rooms, the bathroom sink did not drain so they had to brush their teeth in the shower. In that same room, the shower door did not close and kept swinging open no matter how many times you kick it closed, so all the water would splash on the floor. Their floor in the common area of one of the rooms was also very dusty (dirt and debris was getting stuck under our feet) so they had to call house keeping to come sweep and mop, which they did pretty fast which was great. One of the couples that joined us had another family knocking on their door because apparently the resort double booked that room. The family ended up getting a separate room and my friend and her partner were compensated with reservations at one of the restaurants at the resort, The Grill, which she told me was delicious (unfortunately I did not get a chance to dine here). My room in particular was pretty okay. Some molding on the patio doors, no patio seats or tables
Stayed 4 nights in Aug 2025

8/10 Good

Robyn LaNell

Liked: Cleanliness, amenities, property conditions & facilities
Safe
Stayed 3 nights in Aug 2025