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Hgen Room & Suites

2.5 star property

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Family Studio Suite, 1 Bedroom
Exterior
Front of property
Family Studio Suite, 1 Bedroom | Private kitchen
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av Monterrey 729, Col Anahuac, Los Mochis, SIN, 81280
  • Place, Paseo Los Mochis Shopping Center
    ‪5 min drive‬
  • Place, Los Mochis Cathedral
    ‪5 min drive‬
  • Place, 27 of September Square
    ‪6 min drive‬
  • Airport, Los Mochis, Sinaloa (LMM-Federal del Valle del Fuerte Intl.)
    ‪24 min drive‬

Room options

View all photos for Family Studio Suite, 1 Bedroom

Family Studio Suite, 1 Bedroom | Terrace/patio

Family Studio Suite, 1 Bedroom

  • 120 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Front of property
Hotel El Dorado
Los Mochis
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 574 reviews
The price is €62
includes taxes & fees
26 Jun - 27 Jun
Hotel El Dorado

About this property

Hgen Room & Suites

Concierge services, dry cleaning, and laundry facilities are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, limo/town car service, and express check-in are onsite. Each apartment features a kitchenette with a refrigerator and a dishwasher, plus a washing machine and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include free WiFi and a furnished patio.
Hgen Room & Suites offers 6 accommodations with coffee/tea makers and hair dryers. Rooms open to furnished patios. Kitchenettes offer refrigerators, separate dining areas, and dishwashers. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hgen Room & Suites, you'll be within walking distance of Paseo Los Mochis Shopping Center. Free WiFi in public areas, free self parking, and breakfast (surcharge) are available. Built in 2016, this budget apartment building has 6 apartments. This property offers pet-friendly amenities like litter boxes. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washing machine, and a furnished patio
  • Free WiFi
  • Free self parking
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Paseo Los Mochis Shopping Center and a few minutes from Los Mochis Cathedral
  • Airport, train station, and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including litter boxes
As a guest of Hgen Room & Suites, you'll find a terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service are available for a fee. The business-friendly Hgen Room & Suites also features a garden, a picnic area, and concierge services. Self parking is free.

This Los Mochis apartment is smoke free.

For a fee, guests can enjoy English breakfast daily from 8 AM to noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Griddle
  • Refrigerator

Dining

  • Daily English breakfast available 8 AM to noon for a fee: MXN 90 for adults and MXN 60 for children
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MXN 95 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Barbecue grill
  • Furnished patio
  • Garden
  • Picnic area
  • Terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: MXN 250 per pet per night
  • Service animals exempt from fees
  • Deposit: MXN 250 per night
  • Litter boxes

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near the bay
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Fishing nearby
  • Snorkelling nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 1 building
  • 6 units
  • Built in 2016
  • Garden
  • Traditional architecture

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per night, plus a deposit of MXN 250 per night
  • Litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 95.0 per night.
  • Cribs (infant beds) are available for MXN 90.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 90.00 for adults and MXN 60.00 for children
  • Airport shuttle fee: MXN 180.00 per vehicle (roundtrip)
  • Pet deposit: MXN 250 per night
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 90.0 per day
  • Rollaway bed fee: MXN 95.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Hgen Room & Suites offers transfers from the cruise terminal, ferry terminal, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hgen Room & Suites.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hgen Suites Apartment Los Mochis
Hgen Suites Apartment
Hgen Suites Los Mochis
Hgen Suites
Hgen Room & Suites Apartment
Hgen Room & Suites Los Mochis
Hgen Room & Suites Apartment Los Mochis

Hgen Room & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 43 reviews
Rating 8 - Good. 8 out of 43 reviews
Rating 6 - Okay. 1 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 6 out of 43 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

TSUTOMU

Liked: Cleanliness, room comfort, communication
Good location
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Lizeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was excelente! The service was great and the food was delicious!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, safe, easy place to spend the night. Very friendly service. Made me feel welcome.
Verified

10/10 Excellent

Gretchen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Esta es una negocio familiar y maravilla en todos sus servicios. Attenden muy bien. This is a marvelous family business , we have returned here several times. All the staff is very friendly and efficient. Rooms are nice size and very clean. We will continue to return happy with all services. Vargas family
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Luis Enrique

Liked: Cleanliness, property conditions & facilities, communication
A
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Javier

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Bad service
Verified

2/10 Terrible

Patricia

Disliked: Communication
It is impossible to get ahold of anyone at this hotel. I tried numerous times to change my arrival date. Apparently the number listed isn't even listed or correct. I lost money only because no one was available to answer my phone calls to reschedule.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities, communication
Ideal para pasar tu estancia en Los Mochis, un lugar acogedor, limpio y con muy buena atención, ideal para tomar el Chepe express
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Hxppy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar para hospedarse, la comida muy rica y todo muy limpio y las personas muy amables, me agrada demasiado
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, room comfort, communication
Muy buen servicio en general
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Manuel

Disliked: Cleanliness, communication

Muy mal

Pésimas condiciones de la habitación, encontré dos cucarachas, trabajen por favor en eso. Me tuve que cambiar de hotel.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Jose Luis Gabiña

Liked: Cleanliness, amenities
En terminos generales me parecio bien ya que solo iba por una noche, sin embargo habia realizado 2 reservaciones y solo me respetaron una
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Benjamin

Disliked: Cleanliness, property conditions & facilities, communication
I reserved one room online and reserved and paid for a 2nd room when i got there to check out today, january 31, 2022 and my guest and their three children were kicked out on friday, january 28th, after I returned to the U.S. on emergency, three days earlier. so, Hgen Apartment Suites Owner’s owe me at least 6x and 34.00a/day of refund. This goes up to the 204.00 U.S. In addition to this, the room was very cold with no heat on a night it dropped to 10 degrees, we didn't have enough cooking pots and eat ware, the water pressure was very low, the water took almost 10 minutes to heat up and the rooms were very small. Rooms were not 600 square feet, as I said in the advertisement; they were at most 350Sf. From this moment on I will rate you a 1 the lowest rating possible. I need reimbursed $204.00USD cashback for the days we didn't stay there? In addition, you should apologize to me and my guest.
Stayed 7 nights in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location. Clean and good air conditioning.
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, communication
Nice couple at first had a little trouble communicating we don’t speak much Spanish but got settled in and ate delicious pozole. I would definitely go back!
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Gretchen

Liked: Cleanliness, room comfort, communication

Felt like home

Very homey , a small family establishment . They went out of their way to make us comfortable. It was like staying at a friends or families house. They . And the room was great. Great place for pets too.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, room comfort, communication

Awesome and secure place

We really enjoy our stay!
Stayed 3 nights in Nov 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
atención personal de sus propietarios muy buena, volvería a regresar
Stayed 2 nights in Mar 2020
Verified

2/10 Terrible

T

Disliked: Staff & service, property conditions & facilities, room comfort

BROKEN AC AND HORRIBLE FOR MY DOG

Do not stay here, especially if you have a dog.
Stayed 1 night in Jul 2019
Verified

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

It is a great value for the price!
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

paty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy cálido lugar en colonia popular

Me encanto que nos recibe una familia y aunque es tarde la habitación estuvo lista y nos esperaron y nos ofrecieron prepararnos cena muy rica!!!! Elvira es muy buena cocinera!!! Y a precios accesibles . Gracias . Mañana iremos al Chepe y ellos nos ayudaron a conseguir un taxi para mañana . Buenas noches
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schön, super Personal, komme wieder

Auch trotz meiner sehr späten Ankunft (23:30!) ein super netter Empfang, tolle, frisch renovierte Zimmer in einer netten Umgebung. Meine vollste Empfehlung! Falls ich wieder hier vorbeikommen werde, bleibe ich sicherlich wieder hier!
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy cerca de las principales plazas

Un lugar muy cómodo atendido por la familia que vive en el lugar todos muy accesibles y preocupados por tus necesidades, me ha gustado quedarme ahí es la segunda vez que reservo y he quedado muy complacido . Hay un parque cerca por el blvd centenario donde puedo hacer ejercicio a solo cuatro calles del lugar y algunos restaurantes de comida típica muy regional. Puedes guardar tu auto Es muy seguro .
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cerca de todo

Esta cerca de plazas, supermercados, la playa, el chepe, el aeropuerto, bonito lugar muy limpio y con personas muy amables.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

El lugar es muy confortable y limpio, acorde con el precio
Stayed 1 night in Oct 2017