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Hotel Boutique Santa Clara

3.0 star property

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Photo gallery for Hotel Boutique Santa Clara

Family Quadruple Room, Pool View | Living area
Property video
Family Room
Reception
Free WiFi, bed sheets, wheelchair access

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Vereda Tabacal, Los Santos, Santander, 684007
  • Place, Farmers Market - Los Santos
    ‪1 min walk‬
  • Place, Mercado Campesino de Acuarela
    ‪33 min drive‬
  • Place, Mirador El Tabacal
    ‪40 min drive‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪127 min drive‬

Room options

View all photos for Family Quadruple Room, Pool View

Free WiFi, bed sheets, wheelchair access

Family Quadruple Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

Free WiFi, bed sheets, wheelchair access

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Free WiFi, bed sheets, wheelchair access

Family Room

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Boutique Santa Clara

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Hotel Boutique Santa Clara offers 15 accommodations. This Los Santos hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Boutique Santa Clara , you're just a quick walk from Farmers Market - Los Santos. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include coffee/tea in a common area
  • Onsite recreation includes a sauna
  • 0.1 mi (0.2 km) from Farmers Market - Los Santos and 10.7 mi (17.2 km) from Mercado Campesino de Acuarela
  • Cats and dogs welcome for free
Hotel Boutique Santa Clara offers its guests an outdoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Hotel Boutique Santa Clara also features spa services, a garden, and coffee/tea in a common area.

Smoking is allowed in designated areas at this 3-star Los Santos hotel.

Guests are served free local cuisine breakfast daily from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Los fogones de la abuela - Onsite family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Los fogones de la abuela

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Proposal/romance packages

Outdoors

  • Garden
  • In a national park
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Low-height bed (76 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 10 per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2308

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Hotel Boutique Santa Clara Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

4.0/10

Cleanliness

4.0/10

Staff & service

6.0/10

Amenities

3.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ROBERTO

Stayed 1 night in Oct 2025

4/10 Poor

GUSTAVO A

Travelled with family
Disliked: Property conditions & facilities
La logística muy mala. Llegué al hotel a regístrame y una de las dos habitaciones que había reservado la revendieron a otro cliente; es decir me querían dejar sin hospedaje a pesar que ya lo había pagado anticipadamente. Al final nos dieron una habitación pequeña con una sola cama y eran 3 los huéspedes El decir de ellos es q para que reservamos por hoteles.com ;
Stayed 1 night in Apr 2026

2/10 Terrible

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities
Reservamos este hotel con anterioridad y se pagó por medio de una aplicación y al momento de ingresar nos dieron que no habían habitaciones que la aplicación no les había informado. La señorita no nos solucionó y fue muy mala su atención, nos comunicamos con la aplicación y nos dieron que el hotel nos vendió las acotaciones. No recomiendo este hotel que solo se preocupa por el interés económico y nopor el servicio al cliente.
Stayed 2 nights in Jan 2026