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Best Western Louisville East Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Louisville East Inn & Suites

An indoor swimming pool with clear blue water, stone flooring, and a blue metal ceiling.
A restaurant with wooden tables and booths, a large window with a view, and a flat-screen TV mounted on the wall.
A hotel room with a desk, two chairs, a sofa, a TV, and a patterned carpet.
A lobby with seating areas, a reception desk, and an exit sign.
A reception area with a wooden reception desk, a clock on the wall, and a door with frosted glass panels.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9802 Bunsen Way, Louisville, KY, 40299
  • Place, Malibu Jack's
    ‪16 min walk‬
  • Place, Skyview Park
    ‪3 min drive‬
  • Place, Hunnington Place Shopping Center
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

A hotel room with a bed, desk, chair, television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A hotel room with a large bed, a dresser, a television, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a chair, and two framed pictures on the wall.

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, a microwave, and a small refrigerator.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

A hotel room with a bed, a desk, a chair, a television, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, two bedside lamps, a nightstand, a chair, and two framed pictures on the wall.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a bed, a desk, a chair, a TV, and a heater.

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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Room, 1 King Bed, Non Smoking (Upgrade)
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,301 reviews
The price is €64
includes taxes & fees
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About this property

Best Western Louisville East Inn & Suites

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Best Western Louisville East Inn & Suites offers 101 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Louisville East Inn & Suites. During your stay, you'll be within walking distance of Hunnington Place Shopping Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include 2 meeting rooms, laundry facilities, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Hunnington Place Shopping Center and a few minutes from Skyview Park
Best Western Louisville East Inn & Suites offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Free breakfast is served daily. There are 2 meeting rooms available. The business-friendly Best Western Louisville East Inn & Suites also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Louisville hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Best Western Louisville East Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 399 out of 1004 reviews
Rating 8 - Good. 325 out of 1004 reviews
Rating 6 - Okay. 130 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities
Staff was incredible
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, very clean, nice breakfast, and friendly staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Martha M S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast selections. In room coffee. Convient to airport and east end . Routes into downtown are also nearby and most times easy and quick access
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was as expected!
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Greg

Not a great place to stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness
Free breakfast is good. The foods and drinks were good. Coffee taste good. Parking is safe and easy.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Ayanna

Disliked: Cleanliness
I had to check out due to safety concerns and cleanliness.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

IDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service and great rooms breakfast was great
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Richard

Liked: Staff & service
Clean comfortable bed, smart TV, good vanity lighting. Hallway had a weed smell but room did not smell. Breakfast area was nice, food was good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
The staff was amazing and the room was clean. The carpets were phenominal!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities
Property is a little run down and could use some updates.. no usb ports in rooms so be sure you pack all chargers to plug into wall.. breakfast was nice.. some of hallways on floors appear to have flooded or had water damage of some kind as you can smell
Stayed 3 nights in May 2026
Verified review

8/10 Good

Christi

Since we were traveling and left early for a volleyball tournament, we did not experience the breakfast menu. There needs to be more parking at the front of the hotel. My daughter and I had to walk with our luggage quite a distance around the whole entire side of the building. Hotel was conveniently located, and it was very clean.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Clean rooms clean towels and quit and good breakfast added
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the people that work there were super nice. I got recommendations for good places to eat from the manager. They text straight to my phone. That was nice. My bed was very hard, which wasn’t terrible, but it had some broken springs. They are going to address it right away.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Levi

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities
This location was Clean all around , helpful staff members stood out as well.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

isom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room tv system was extremely frustrating was never able to get local channels
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Michael

Liked: Staff & service, amenities
Clean room Good parking Good breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ticker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

ERICA

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great for the time we spent there
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

LaTanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was limited but overall nice stay.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Shari

Check in was a breeze everyone was friendly … breakfast was amazing
Stayed 2 nights in Apr 2025