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Candlewood Suites Louisville - NE Downtown Area by IHG

2.5 star property

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Photo gallery for Candlewood Suites Louisville - NE Downtown Area by IHG

Exterior
Exterior
Studio Suite, 1 Queen Bed
Individually decorated, individually furnished, desk, laptop workspace
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
1039 Zorn Avenue, Louisville, KY, 40207
  • Place, Twin Park
    ‪2 min walk‬
  • Place, Louisville Champions Park
    ‪3 min walk‬
  • Place, Louisville Waterfront Park
    ‪3 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio Suite

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Access Tub)

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Roll-In Shower)

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication)

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication)

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Communication)

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication)

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Communication)

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communication)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Communication)

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communication, Tub)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communication, Tub)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Louisville - NE Downtown Area by IHG

Along with laundry facilities, this hotel has a 24-hour front desk and a computer station. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and gas grills. Weekly housekeeping is available.
Candlewood Suites Louisville - NE Downtown Area by IHG offers 97 air-conditioned accommodations with DVD players and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Louisville - NE Downtown Area by IHG. During your stay, you're just a quick walk from Ohio River Valley. You'll find features like free WiFi in public areas and free self parking, plus laundry facilities. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Kentucky International Convention Center and 6 minutes from Whiskey Row
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
As a guest of Candlewood Suites Louisville - NE Downtown Area by IHG, you'll find barbecue grills, a vending machine, and multilingual staff. A computer station is on site and WiFi is free in public spaces. The business-friendly Candlewood Suites Louisville - NE Downtown Area by IHG also features a picnic area, laundry facilities, and express check-in. Free self parking is available.

Smoking is allowed in designated areas at this Louisville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • DVD player
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Candlewood Suites Louisville - NE Downtown Area by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Louisville Northeast
Candlewood Suites Louisville NE Downtown Area
Candlewood Suites Louisville NE Downtown Area by IHG
Candlewood Suites Louisville NE Downtown Area an IHG Hotel
Candlewood Suites Louisville - NE Downtown Area by IHG Hotel

Candlewood Suites Louisville - NE Downtown Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 147 out of 230 reviews
Rating 8 - Good. 49 out of 230 reviews
Rating 6 - Okay. 21 out of 230 reviews
Rating 4 - Poor. 8 out of 230 reviews
Rating 2 - Terrible. 5 out of 230 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Roger

Stayed 4 nights in Nov 2025

10/10 Excellent

Cheryl

Stayed 7 nights in Nov 2025

10/10 Excellent

Shannon, Holland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, staff was nice. Great stay
Stayed 1 night in Nov 2025

4/10 Poor

Jeffrey

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Bugs in room. $75.00 for a pet is ridiculous.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 6 nights in Nov 2025

10/10 Excellent

James

Great room, with everything you need for your stay
Stayed 1 night in Oct 2025

6/10 Okay

Kathleen

Stayed 1 night in Oct 2025

8/10 Good

Derek, Fox Point

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in. Room was comfortable and relatively quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie, Ely

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfy
Stayed 1 night in Sep 2025

8/10 Good

Morgan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Brian

Stayed 1 night in Sep 2025

6/10 Okay

Celeste

Liked: Staff & service
The staff was helpful and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed. Great water pressure. Clean. Nice kitchen.
Stayed 2 nights in Sep 2025

10/10 Excellent

TaShemia

Liked: Cleanliness, staff & service, property conditions & facilities
Very great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Amilcar

Business traveller
Liked: Staff & service, room comfort

Noisy AC

Very noisy AC, stayed 1 night but barely slept.
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pet area
Stayed 1 night in Aug 2025

8/10 Good

tom

Liked: Staff & service, property conditions & facilities

Noisy AC

Air conditioner was so noisy it woke me up at 1AM. Had to shut it off to be able to sleep.
Stayed 2 nights in Jul 2025

8/10 Good

Delitha

Liked: Cleanliness, staff & service, property conditions & facilities
There was an issue with small bugs, possibly ants, however, staff acted quickly and changed our room.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela, Henderson

Travelled with pets
Everything was excellent. Perfect place to stay if you have pets!!
Stayed 2 nights in Jul 2025

2/10 Terrible

Dwynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled damp and dank when we first walked in. Tub wouldn’t drain. After notifying two separate staff members we left for the concert only to return 8 hours later to standing water in the tub. Upon notifying a third staff member we decided we were done and ended up checking out around 1:30 in the morning.
Stayed 1 night in Jun 2025

2/10 Terrible

SUZANNE

Stayed 1 night in Jun 2025

6/10 Okay

Sean

Disliked: Property conditions & facilities
Not comfortable pillows, ended up sleeping badly and pinching a nerve in my shoulder blade. Also was needing to get ready for a wedding, my keys weren’t working (neither of them) and no one was at the front desk for almost 45 minutes.. literally a wedding I needed to get ready for
Stayed 2 nights in Jun 2025

8/10 Good

Frank

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice property, comfortable. Tv was wonky and difficult to watch.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025