Crowne Plaza Louisville Airport Expo Ctr by IHG

3.5 star property

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Photo gallery for Crowne Plaza Louisville Airport Expo Ctr by IHG

Relax in a stylish room with a large bed, two nightstands, and a small table.
Relax in style with comfortable seating and a cozy fire feature, surrounded by a modern design and expansive views.
Enjoy a drink at the bar, relax on the sofa, or dine with friends in this stylish space.
Welcome to our lobby, featuring a reception desk, comfortable seating, and a lush potted plant.
Stunning hotel with a central tower and adjacent smaller tower, offering ample parking.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Bar
  • Breakfast available

Explore the area

Map
830 Phillips Lane, Louisville, KY, 40209
  • Kentucky Kingdom
    ‪6 min walk‬
  • Kentucky Exposition Center
    ‪12 min walk‬
  • Churchill Downs
    ‪5 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪1 min drive‬

Room options

Suite, 1 Bedroom

8.0 out of 10
Very good
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Conference Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(25 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(66 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 41 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(146 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

7.4 out of 10
Good
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed (Presidential)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Crowne Plaza Louisville Airport Expo Ctr by IHG

Suburban hotel with airport shuttle service and a 24-hour fitness center
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Crowne Plaza Louisville Airport Expo Ctr by IHG offers 588 air-conditioned accommodations with MP3 docking stations and safes. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Louisville Airport Expo Ctr by IHG. During your stay, you're just a quick walk from Kentucky Kingdom. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to the airport and the clean accommodations
  • Within a 15-minute walk of Kentucky Kingdom and Kentucky Exposition Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crowne Plaza Louisville Airport Expo Ctr by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 49000 square feet (4552 square meters) and includes conference space. A terrace, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Crowne Plaza Louisville Airport Expo Ctr by IHG. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Louisville hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Al's Table - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (surcharge)
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 22 to 24 for adults and USD 22 to 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Al's Table

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24 meeting rooms
  • 49,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 22 to 24 for adults, and USD 22 to 24 for children
  • Pet fee: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Louisville Airport Expo Ctr by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 11:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center

Crowne Plaza Louisville Airport Expo Ctr by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 465 out of 724 reviews
Rating 8 - Good. 125 out of 724 reviews
Rating 6 - Okay. 68 out of 724 reviews
Rating 4 - Poor. 32 out of 724 reviews
Rating 2 - Terrible. 34 out of 724 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

tony

Stayed 3 nights in May 2025

4/10 Poor

Johann

Business traveller
Noisy room; air conditioner too cold and not adjustable; food made me feel not great
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Shawnice

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

GEORGE

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2025

8/10 Good

Opal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Donald

Stayed 1 night in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Philip, Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Was convenient to get transportation to SDF.
Stayed 1 night in May 2025

10/10 Excellent

phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again during our planned events ( this year was the Derby). The staff was welcoming, accommodating and efficient. Great job.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Stayed 5 nights in Apr 2025

10/10 Excellent

Kesha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pretty amazing. Shenna was exceptional, my son didn’t get a chance to swim I blew it time wise, but they were awesome coming in clutch with a late checkout option so he would get to swim…couldn’t accept this offer BUT it was presented without me even asking so thanks y’all for a great stay!!
Stayed 1 night in May 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Bashar

Stayed 2 nights in May 2025

10/10 Excellent

Matt

Stayed 1 night in Apr 2025

6/10 Okay

Lena

Stayed 1 night in Feb 2025

10/10 Excellent

Tracie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property itself was very clean and well kempt. At check-in time with multiple events happening, they had one person at the front desk. There seems to be no unaccompanied minor policy in place, causing many issues with screaming, banging on doors, playing in elevators, etc. We were woke up right before midnight to teenagers kicking our door and screaming in the halls. I called the front desk from the room three times with no answer. Once I called from my personal phone, they answered almost immediately. Security was overwhelmed. (One security guard working) We saw the guard as we were walking to our vehicle just after midnight. He was running more masked minors out of the parking lot. Would not stay here again, nor recommend, to anyone.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
So convenient for traveling through the Louisville airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Jarrod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Lynn Renee

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel breakfast is very good the room had ugly pictures that did not go together there was a cockroach in our bathroom and they tried to catch it I’m not a complainer but that flipped me out ALSO if you get balcony near the pool it will be loud out there until midnight
Stayed 1 night in Apr 2025

8/10 Good

Jodie

Business traveller
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They stay was very pleasant we really enjoyed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed
Stayed 1 night in Apr 2025

10/10 Excellent

Panagiotis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked last minute and still got a reasonable rate with great service. Rooms were clean and comfortable. Service checking was great. Accommodated a late check in. Breakfast was good as well.
Stayed 1 night in Apr 2025