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Best Western Louisville South / Shepherdsville

2.5 star property

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Photo gallery for Best Western Louisville South / Shepherdsville

Lobby
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
362 Brenton Way, Louisville, KY, 40165
  • Place, Hawks View Glass Art Tour Cafe
    ‪12 min walk‬
  • Place, Kentucky Exposition Center
    ‪11 min drive‬
  • Place, Churchill Downs
    ‪16 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

1 King Bed, Non-Smoking, Sofabed, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, High Speed Internet Access, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Microwave And Refrigerator, High Speed Internet Access, Non-Smoking, Full Breakfast

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

1 King Bed, Non-Smoking, Easy Chair, High Speed Internet Access, Microwave And Refrigerator

  • Sleeps 2

2 Queen Beds, Non-Smoking, Easy Chair, High Speed Internet Access, Microwave And Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, Easy Chair, Microwave And Refrigerator

  • Sleeps 2

1 Queen Bed, Non-Smoking, Easy Chair, High Speed Internet Access, Microwave And Refrigerator

  • Sleeps 2

2 Queen Beds, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

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About this property

Best Western Louisville South / Shepherdsville

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a microwave in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Best Western Louisville South / Shepherdsville offers 63 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The free breakfast at Best Western Louisville South / Shepherdsville gets good marks from our customers. During your stay, you'll be within walking distance of Hawks View Glass Art Tour Cafe. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, convenience store, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 13 minutes by car from Kentucky Exposition Center and 13 minutes from Kentucky Kingdom
Best Western Louisville South / Shepherdsville offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. The business-friendly Best Western Louisville South / Shepherdsville also features a vending machine, laundry facilities, and a convenience store. Self parking is free.

This Louisville hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Louisville South Hotel Shepherdsville
Fairfield Inn Marriott Louisville South Shepherdsville
Fairfield Inn Marriott Louisville South Hotel
Fairfield Inn Marriott Louisville South Shepherdsville
Shepherdsville Fairfield Inn by Marriott Louisville South Hotel
Fairfield Inn by Marriott Louisville South Shepherdsville
Fairfield Inn Marriott Louisville South Hotel Shepherdsville
Fairfield Inn Marriott Louisville South Hotel
Fairfield Inn Marriott Louisville South
Hotel Fairfield Inn by Marriott Louisville South Shepherdsville
Hotel Fairfield Inn by Marriott Louisville South
Fairfield Marriott Louisville
Best Louisville Shepherdsville
Fairfield Inn by Marriott Louisville South
Best Western Louisville South / Shepherdsville Hotel
Best Western Louisville South / Shepherdsville Louisville
Best Western Louisville South / Shepherdsville Hotel Louisville

Best Western Louisville South / Shepherdsville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 990 reviews
Rating 8 - Good. 291 out of 990 reviews
Rating 6 - Okay. 94 out of 990 reviews
Rating 4 - Poor. 36 out of 990 reviews
Rating 2 - Terrible. 37 out of 990 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and spacious. Breakfast is good. Noise from the fridge is quite loud.
Stayed 1 night in Jan 2026

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Ram, VESTAVIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect.
Stayed 1 night in Dec 2025

2/10 Terrible

Alyssa

Stayed 1 night in Dec 2025

10/10 Excellent

Saeid

Stayed 1 night in Dec 2025

4/10 Poor

Melinda

Travelled with family
Liked: Cleanliness
We paid for a Suite planning to use the pull out sofa for our teenager. No sheets/pillows/blankets were supplied for this. The phone in our room did not work, so I went down to the lobby to ask for bedding. It was late (almost midnight), but we had just checked in, so someone had just been there... we waited 20 minutes for finally a maintenance person to walk up & ask if I needed help. He didn't know where the bedding was or what size we would need, but was very helpful and found them. We were exhausted after being on the road all day, so this was rough. The breakfast menu advertised on a sign had us looking forward to breakfast the next morning with a vast selection. Unfortunately, there was hardly anything available. The juice machine sprayed water all over when I went to get Orange Juice. I asked at the front desk. It was because the Orange Juice was out. There were eggs and sausage and yogurt, but little else. I saw a few bagels and bread slices, but there was no butter or cream cheese available (even upon asking the front desk again). There was a waffle maker, but the batter was also running out. Mind you, there were 2 hours left of open breakfast, so they just weren't supplied well. The front desk person was very nice & apologetic, but we never saw the breakfast person in charge. We like Best Westerns for their great breakfasts. This was a terrible one. The elevator was sketchy, and our bathroom tile was broken in multiple places. I normally don't leave bad reviews.
Stayed 1 night in Dec 2025

8/10 Good

Hyunil

Stayed 1 night in Dec 2025

8/10 Good

Deb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and nice bed. Quiet on the backside of building. Tub/shower needs update. Staff very nice. I forgot a few items and they had them for me to pick up on return trip.
Stayed 3 nights in Dec 2025

8/10 Good

Deb

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room very clean. Beds comfy. Window shade broke but all to be replaced. Shower/tub needs update. Building solid so don't hear others, but west side noisy with busy interstate.
Stayed 5 nights in Dec 2025

10/10 Excellent

Naveen Chandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Dec 2025

10/10 Excellent

Skylar

Stayed 1 night in Dec 2025

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 1 night in Dec 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fresh made and the atmosphere felt luxurious and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Harold

Stayed 1 night in Dec 2025

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet is the shortest toilet I've ever seen. Room was nice & clean....but the shower and toilet need to be replaced. The shower design is actually dangerous. Install another grab bar and you might be able to securely shower. The toilet looks like it was designed for a "short person"
Stayed 1 night in Dec 2025

6/10 Okay

Eugene

Stayed 1 night in Dec 2025

10/10 Excellent

Richard, Smyrna

Stayed 1 night in Dec 2025

10/10 Excellent

Richard, Smyrna

Stayed 1 night in Dec 2025

8/10 Good

Derrick

Liked: Staff & service, property conditions & facilities
Hotel was nice and quiet.
Stayed 1 night in Dec 2025

8/10 Good

Dayna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was good for being included. Limited in the breads offered, but hot eggs and sausage which was great. Room was clean and comfortable. Shower pressure was amazing!!
Stayed 1 night in Nov 2025

10/10 Excellent

amie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable stay! Check-in was friendly and provided local dining recommendations. Hotel was clean and plenty of parking. Very close to the expressway and there was a 24hr Gas Station with Convenience Store, Burger King, McDs, Cracker Barrel, and more all within walking distance.
Stayed 1 night in Nov 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel at an affordable price
Stayed 1 night in Nov 2025

6/10 Okay

Kristina, Deland

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Check in staff was absolutely rude. Otherwise room was good, bed comfortable.
Stayed 3 nights in Nov 2025