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Hilton Garden Inn Louisville Mall of St. Matthews

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Louisville Mall of St. Matthews

Bar (on property)
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Daily cooked-to-order breakfast (USD 16 per person)

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pool
  • Breakfast available

Explore the area

Map
400 Sherburn Lane, Louisville, KY, 40207
  • Mall St. Matthews
    ‪2 min walk‬
  • Baptist Hospital Louisville
    ‪17 min walk‬
  • KFC Yum Center
    ‪12 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

Flat-screen TV

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 38.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 38.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Flat-screen TV

Deluxe Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Louisville Mall of St. Matthews

Pet-friendly hotel with an indoor pool connected to a shopping center in Louisville
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Change of towels is available on request.
Hilton Garden Inn Louisville Mall of St. Matthews offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Louisville Mall of St. Matthews. During your stay, you'll be connected to a shopping center, and just a quick walk from Mall St. Matthews. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at The Garden Grille & Bar
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Mall St. Matthews and a 2-minute drive from Baptist Hospital Louisville
  • Pets welcome for a fee
Hilton Garden Inn Louisville Mall of St. Matthews offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Louisville Mall of St. Matthews. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Louisville hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 9:00 AM.
The Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: USD 16 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille & Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 for adults and USD 8 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Louisville Mall St. Matthews Hotel
Hilton Garden Inn St. Matthews Hotel
Hilton Garden Inn Louisville Mall St. Matthews
Hilton Garden Inn St. Matthews
Hilton Garden Inn St Matthews
Hilton Garden Inn Louisville Mall of St. Matthews Hotel
Hilton Garden Inn Louisville Mall of St. Matthews Louisville

Hilton Garden Inn Louisville Mall of St. Matthews Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 591 out of 794 reviews
Rating 8 - Good. 142 out of 794 reviews
Rating 6 - Okay. 35 out of 794 reviews
Rating 4 - Poor. 11 out of 794 reviews
Rating 2 - Terrible. 15 out of 794 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found and booked a Junior King Suite for $325 at 7pm the evening before the Kentucky Derby. I couldn't have been more pleased. Plenty of self parking. Easy check-in. Nice lobby. Fun hotel bar. Quiet outside patio space. Comfortable bed. Clean room. Spacious. Safe neighborhood and surroundings.
Hotel Bar
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable property in Louisville
Stayed 1 night in Apr 2025

8/10 Good

Jim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok, but…

Honestly, the lobby furniture was dirty and stained. I did not use it. We were awaked our first night with hammering at 7am, I assume by maintenance. The room was clean but worn and beds were comfortable. The second day we tried the breakfast and they only had one poor lady doing everything. This includes the kitchen, area WOW. Hilton can do better.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

B

Stayed 1 night in Apr 2025

10/10 Excellent

hailee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Artina

Liked: Amenities
Was comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Antonella

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our shower was broken, our room phone was not working and the mini fridge did not work, when I told the front desk they didn’t even offer us to change rooms, the mini fridge was important because we couldn’t leave the hotel due to weather conditions and the food that we had purchased went bad because the fridge didn’t work
Stayed 2 nights in Apr 2025

6/10 Okay

Lisa

Stayed 1 night in Apr 2025

10/10 Excellent

Abdul

Stayed 1 night in Apr 2025

10/10 Excellent

Jaleesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

My go to hotel. I’m picky.
Stayed 1 night in Mar 2025

8/10 Good

Yukiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay.
Stayed 1 night in Mar 2025

8/10 Good

Antoun

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Stayed 1 night in Nov 2024

8/10 Good

Chrissie

Liked: Cleanliness, staff & service, property conditions & facilities

My stay

It was a good stay but the beds are like sleeping on a slab of stone. I found it rather odd that the mirror was in the closet. I also found it odd that the lady at the front desk was sporting a sweater with large black skulls all over it
Stayed 2 nights in Mar 2025

8/10 Good

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such helpful & friendly staff. Clean & comfortable room.
Stayed 1 night in Mar 2025

10/10 Excellent

NaShawna

Great place to stay. Clean and nice
Stayed 1 night in Mar 2025

2/10 Terrible

Judy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Scalding HOT Water

For the past week, I have been staying at a nearby hospital with my mother (newly diagnosed with lung cancer). Due to staying by my mothers side, I had not bathed in over a week and desperately wanted a shower. After tucking my mother into her hospital bed, I came to the Hilton Garden Inn--St. Matthews. I paid $185 for my room to shower, and do a little laundry in the credit card operated machines. The water in my bathroom (shower and sink) is SCALDING HOT. It is so scalding hot, that my skin got burned. I called the front desk immediately (12:45 AM). I was offered another room or for maintenance to come. I declined. It's bedtime, all my laundry is spread out in this room and I am exhausted. The front desk was rude and unwilling to comp my next stay. ESSENTIALLY, I PAID $185 FOR A ROOM & GOT BURNED BY A SCALDING HOT SHOWER!!!! MY SKIN IS BURNED.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaleesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this little gem is right here in St. Matthews. I was needing a two night getaway with my fiancé to celebrate us being together 1 year. (Feb 23, 24) we have been so happy with our accommodations and we love the atmosphere so much. We both love shopping too, so with Dillards ar our back door attached to Mall St Matthews, who could complain!? We will most certainly be back and are delighted we could spend our 1 year anniversary here!
Stayed 2 nights in Feb 2025

10/10 Excellent

Marc

Stayed 1 night in Feb 2025