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Hilton Garden Inn Louisville/Northeast

3.0 star property

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Photo gallery for Hilton Garden Inn Louisville/Northeast

Beach
Point of interest
Lobby
Standard Room
Casino

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

View in a map
9850 Park Plaza Ave, Louisville, KY, 40241
  • Paddock Shops
    ‪1 min walk‬
  • Norton Brownsboro Hospital
    ‪17 min walk‬
  • E.P. Tom Sawyer State Park
    ‪4 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

Suite, Accessible | Living area

Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King deluxe evolution suite

Premium bedding, desk, laptop workspace, iron/ironing board

King deluxe evolution suite

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King evolution room

Premium bedding, desk, laptop workspace, iron/ironing board

King evolution room

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens evolution room

Standard Room

Two queens evolution room

9.2 out of 10
Wonderful
(34 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing)

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing) | Living area

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Living area

Deluxe Room, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hilton Garden Inn Louisville/Northeast

Pet-friendly Louisville hotel connected to a shopping center, steps from Paddock Shops
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Louisville/Northeast offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Louisville/Northeast. During your stay, you'll be connected to a shopping center, and just a quick walk from Paddock Shops. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at Great American Grill
  • Buffet breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Steps from Paddock Shops and 11 minutes by car from Mall St. Matthews
  • Cats and dogs welcome for a fee
Hilton Garden Inn Louisville/Northeast offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3003 square feet (279 square meters) and includes conference space. The business-friendly Hilton Garden Inn Louisville/Northeast also features a vending machine, a garden, and coffee/tea in a common area. Free self parking is available.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
The Pavillion Lounge - This bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 13.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • The Pavillion Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,003 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Louisville Ne
Hilton Garden Inn Louisville Ne
Hilton Garden Inn Louisville Northeast Hotel
Hilton Louisville Northeast
Hilton Garden Inn Louisville Northeast
Hilton Garden Inn Louisville/Northeast Hotel
Hilton Garden Inn Louisville/Northeast Louisville
Hilton Garden Inn Louisville/Northeast Hotel Louisville

Hilton Garden Inn Louisville/Northeast Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 114 out of 177 reviews
Rating 8 - Good. 36 out of 177 reviews
Rating 6 - Okay. 17 out of 177 reviews
Rating 4 - Poor. 5 out of 177 reviews
Rating 2 - Terrible. 5 out of 177 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon check in, staff was very helpful with my questions. All amenities were available and site was very clean. I would definitely stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Immanual

Stayed 2 nights in Jun 2025

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to the interstate. Nice area, feels safe.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

8/10 Good

Susan

Travelled with family, Travelled with pets
Liked: Cleanliness
It was fine.
Stayed 1 night in May 2025

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Haley

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our room wasn’t very clean. There were sunflower seeds on the floor. There were big holes in the bed spread. We couldn’t see it upon arrival as the top blanket was covering it. It just didn’t seem like our room was cleaned very well. The front desk staff was great checking us in.
Stayed 1 night in May 2025

10/10 Excellent

Taft

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk Tera was great! She was very welcoming and easy to talk to. Always willing to help.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jalen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Samara

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Suzanne

Stayed 1 night in Apr 2025

8/10 Good

Curtis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Over charged for very little breakfast!!!!

You need to let a person know breakfast is not free. Just handed a bill for breakfast no one said anything until I finished eating a little bit of breakfast. Never stayed at a Hilton where breakfast was charged for $15.00. Ridiculous!!!! Never again!!!
Stayed 1 night in Apr 2025

6/10 Okay

Anne

Stayed 3 nights in Apr 2025

10/10 Excellent

William

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The coffee maker was broken, the curtains were not closing and the toilet was not reliable.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
An okay hotel but starting to show its age. This is a much older hotel so some wear and tear is to be expected
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon-Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Mar 2025

4/10 Poor

Duane

Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Nealie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Stayed 1 night in Feb 2025

6/10 Okay

Jeremy

Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property

Enjoyed it
Stayed 2 nights in Feb 2025