Hilton Garden Inn Louisville/Northeast

3.0 star property

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Photo gallery for Hilton Garden Inn Louisville/Northeast

Children’s area
Point of interest
Standard Room
Beach
Children’s area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
9850 Park Plaza Ave, Louisville, KY, 40241
  • Place, Paddock Shops
    ‪1 min walk‬
  • Place, The Summit Shopping Center
    ‪2 min walk‬
  • Place, Chamberlain Pointe Shopping Center
    ‪14 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪19 min drive‬

Room options

Suite, 1 King Bed

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

King evolution room

9.2 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King deluxe evolution suite

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two queens evolution room

9.4 out of 10
Exceptional
(44 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Louisville/Northeast

This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Louisville/Northeast offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Louisville/Northeast. During your stay, you'll be connected to a shopping center, and just a quick walk from Paddock Shops. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at Great American Grill
  • Buffet breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Steps from Paddock Shops and 11 minutes by car from Mall St. Matthews
  • Cats and dogs welcome for a fee
Hilton Garden Inn Louisville/Northeast offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3003 square feet (279 square meters) and includes conference space. The business-friendly Hilton Garden Inn Louisville/Northeast also features a vending machine, a garden, and coffee/tea in a common area. Free self parking is available.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
The Pavillion Lounge - This bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 13.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • The Pavillion Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,003 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Louisville Ne
Hilton Garden Inn Louisville Ne
Hilton Garden Inn Louisville Northeast Hotel
Hilton Louisville Northeast
Hilton Garden Inn Louisville Northeast
Hilton Garden Inn Louisville/Northeast Hotel
Hilton Garden Inn Louisville/Northeast Louisville
Hilton Garden Inn Louisville/Northeast Hotel Louisville

Hilton Garden Inn Louisville/Northeast Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 200 out of 304 reviews
Rating 8 - Good. 64 out of 304 reviews
Rating 6 - Okay. 25 out of 304 reviews
Rating 4 - Poor. 7 out of 304 reviews
Rating 2 - Terrible. 8 out of 304 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

8/10 Good

Predrag

Stayed 1 night in Jan 2026

6/10 Okay

Jena

Stayed 1 night in Jan 2026

8/10 Good

Elaine

Stayed 1 night in Jan 2026

2/10 Terrible

Jill, Floyds Knobs

Disliked: Cleanliness, amenities, property conditions & facilities
No reception at check-in. Asked for a quiet room; was given room above HVACs. Room: hairs on the comforter, coffee stained bed skirt, spill on the wall, broken microwave, poorly functioning TV remote, skid mark in the toilet, etc. I checked in yesterday at 4 pm and checked out 2 hrs. later. I was told I couldn't be checked out until midnight. Now 9:30 a.m. next day and still haven't received my check-out receipt!! This Hilton Garden Inn location was below Hilton's own standards.
Stayed 1 night in Jan 2026

8/10 Good

Charlie

Stayed 4 nights in Jan 2026

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property, clean and well maintained. Great staff at front desk and a fun bourbon bar in the lobby.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sara

Stayed 1 night in Jan 2026

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities
The staff are very friendly. The place is very clean. The bed was comfy and the room was quiet.
Stayed 1 night in Jan 2026

6/10 Okay

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Florencia, Midland

Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, amenities
Great service and clean!
Stayed 2 nights in Jan 2026

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is exceptional. Great customer service, the facility was clean and it is close to many stores.
Stayed 1 night in Jan 2026

10/10 Excellent

Orion

Stayed 1 night in Jan 2026

10/10 Excellent

Ivan

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Love Hilton Garden Inns!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie, Ocoee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Very friendly staff. The front desk clerk went out of his way to find a cork screw and opened a bottle of wine.
Stayed 1 night in Dec 2025

10/10 Excellent

saeid

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Lou

Business traveller
Liked: Cleanliness, staff & service, amenities
Facilities & room were spotless.
Stayed 1 night in Dec 2025

10/10 Excellent

Taylor

Stayed 1 night in Dec 2025

8/10 Good

Alicia

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
The rooms were clean. Staff were friendly. I just didn’t appreciate not having any room service at all. We had to go to the front desk when we needed anything.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the bed was comfy with plenty of pillows, and the staff was friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

A VINTAGE DOOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh. Staff was awesome! Room was very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 2 nights in Dec 2025