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Holiday Inn Express Hotel & Suites Hillview by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Hillview by IHG

Free daily buffet breakfast
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Exterior
Coffee and/or coffee maker
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
365 Brenton Way, Louisville, KY, 40165
  • Place, Hawks View Glass Art Tour Cafe
    ‪14 min walk‬
  • Place, Kentucky Exposition Center
    ‪11 min drive‬
  • Place, KFC Yum Center
    ‪18 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Double Beds, Accessible (Mobility)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Mobility)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible (Mobility)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Fairfield Inn & Suites by Marriott Louisville Shepherdsville
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 409 reviews
The price is €88
includes taxes & fees
30 Dec - 31 Dec
Fairfield Inn & Suites by Marriott Louisville Shepherdsville

About this property

Holiday Inn Express Hotel & Suites Hillview by IHG

Hotel in Louisville with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a meeting room.
Holiday Inn Express Hotel & Suites Hillview by IHG offers 67 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Hillview by IHG. During your stay, you'll be within walking distance of Hawks View Glass Art Tour Cafe. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by car from Kentucky Kingdom and 14 minutes from Kentucky Exposition Center
Holiday Inn Express Hotel & Suites Hillview by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. The business-friendly Holiday Inn Express Hotel & Suites Hillview by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Louisville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf carts
  • Golf clubs/equipment
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hillview
Holiday Inn Express Hillview Shepherdsville
Holiday Inn Express Hotel Hillview Shepherdsville
Holiday Inn Express Hotel Hillview
Holiday Inn Express Hotel Suites Hillview
Express Hillview Shepherdsvil

Holiday Inn Express Hotel & Suites Hillview by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 213 out of 415 reviews
Rating 8 - Good. 126 out of 415 reviews
Rating 6 - Okay. 49 out of 415 reviews
Rating 4 - Poor. 16 out of 415 reviews
Rating 2 - Terrible. 11 out of 415 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thought we were going to miss the midnight check in deadline due to an accident on the highway, we did call though and let them know and the desk attendant was very nice and understanding and was going to let the oncoming attendant know. Luckily we made it at 10:30. After our the nice check in experience the room was very clean and comfortable. The breakfast which we had all 4 days of our stay was very good and plentiful every time. They were pretty full due to a festival in town, so i think they did a wonderful job everything was clean fresh food available at breakfast. The hotel and grounds very clean nice parking felt very safe. I would definitely stay there again. I was traveling with my adult son.
Stayed 4 nights in Sep 2025

6/10 Okay

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great and the staff were very friendly. My only criticism is that when I tried to sleep, it sounded like I was in the median of the interstate. Other than that, the hotel was great. I recommend people staying there get a room facing away from the highway.
Stayed 1 night in Sep 2025

10/10 Excellent

Kirsten

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Levi

Liked: Staff & service, room comfort

Decent stay…BUT…

Overall it was ok. BUT, our room smelled like cigarettes. Someone was clearly smoking in there recently. We asked to move if available and they were going to try to accommodate, but the front staff needed to contact someone else and we had to leave - so we just stayed. Discount would have been a nice gesture.
Stayed 4 nights in Sep 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds are a little bit iffy. But ok for a shirt stay.i felt like the beds are way to stiff. Breakfast was good.but no bacon as advertised. They did however have sausage
Stayed 3 nights in Aug 2025

10/10 Excellent

mark e

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Yarixsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were plentiful and tasted good. Room was clean and comfortable with plenty of space to put things and plenty of easy to reach outlets for chargers etc. Staff was kind. Pool would have been small if there were other guests in there but we went at a time where no one else joined us and we were fine. Overall pleased.
Stayed 1 night in Aug 2025

10/10 Excellent

Tyrone, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry facilities
Stayed 2 nights in Jul 2025

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, reservation changed w/out notification

Kelsey was so nice and pleasant checking us in. I had reservations for two queen beds. Upon arrival to the room it was only one king bed. When I went back to the front desk to ask about the mix up, Kelsey had to call the GM. The GM had apparently changed our room to one king but I was not notified and they had no other queen rooms available. They called surrounding properties and found nothing else. Kelsey handled it very well and apologized for not being made aware ahead of time. They did offer a discount for the inconvenience, so I am waiting on that. Otherwise, it was a nice stay. Bailey at check out was very nice and the complimentary breakfast was very good as well as the staff.
Stayed 1 night in Jul 2025

8/10 Good

Danny

Liked: Cleanliness, property conditions & facilities
Service was good
Stayed 1 night in May 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night but nice
Stayed 1 night in Jun 2025

4/10 Poor

jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was arriving late the night of my reservation. The staff was very kind on making sure my reservation was secure, and they were friendly on check-in and checkout
Stayed 1 night in Jun 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a little tired. Scratch wood doors, broken toilet paper roll holder and the plug in the tub didn’t seal properly. Otherwise very nice. The woman at the front desk when I checked in was very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Guindell

Stayed 5 nights in May 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

clintina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint that I have regarding the room was the lack of towel hooks to put your used towels. Also, it wouldn't hurt to have slightly bigger trash can in the room.
Stayed 3 nights in May 2025

10/10 Excellent

antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Linas

Stayed 3 nights in Apr 2025

6/10 Okay

Chanlin

Travelled with family
Liked: Staff & service
I always thought Holiday Inns were nicer, but for the price of this hotel I could get a cheaper one that is better. I was honestly surprised on how small the room was. It was not cleaned very well. Especially around the microwave and the coffee maker looked like it had not ever been cleaned. The was a blood splat in the tub which was kinda gross. The pool was extremely small so my kids didnt even want to swim, which was why we chose this hotel in the first place. We almost just asked for a refund and found something else but figured they wouldnt give it to us anyways. They dont let you use the extra side doors at night to get into the hotel and the parking lot filled up quick at night, so we had to park all the way in the back and walk around to the front door. The sheets were clean and the bed was comfortable at least. They also provide a really good breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique M

Stayed 1 night in Nov 2024