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Holiday Inn Express New Albany - Louisville NW by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Albany - Louisville NW by IHG

Free daily full breakfast
Exterior
Indoor pool
Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
506 W Spring St, New Albany, IN, 47150
  • Louisville Slugger Museum
    ‪7 min drive‬
  • Kentucky International Convention Center
    ‪8 min drive‬
  • KFC Yum Center
    ‪9 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(18 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express New Albany - Louisville NW by IHG

Hotel in New Albany with free breakfast and a 24-hour front desk
This smoke-free hotel features an indoor pool, a business center, and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out, free newspapers, and a front-desk safe.
Holiday Inn Express New Albany - Louisville NW by IHG offers 76 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express New Albany - Louisville NW by IHG. During your stay, you'll be within walking distance of Ohio River. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • 7 minutes by car from Fourth Street Live! and 7 minutes from Louisville Slugger Museum
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Holiday Inn Express New Albany - Louisville NW by IHG also features an indoor pool, complimentary newspapers in the lobby, and express check-out. Free self parking is available.

This New Albany hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Golf
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Albany - Louisville NW by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express New Albany Hotel
Holiday Inn New Albany
New Albany Holiday Inn

Holiday Inn Express New Albany - Louisville NW by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 281 out of 671 reviews
Rating 8 - Good. 190 out of 671 reviews
Rating 6 - Okay. 83 out of 671 reviews
Rating 4 - Poor. 56 out of 671 reviews
Rating 2 - Terrible. 61 out of 671 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Emily

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i found mouse poop in the pull out couch
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very helpful and kind.
Stayed 1 night in Mar 2025

10/10 Excellent

LORINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Friendly and accomodating.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Stayed 1 night in Mar 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Craig

Stayed 2 nights in Feb 2025

10/10 Excellent

Gaoussou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved my staying
Stayed 3 nights in Feb 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beds and staff was nice. Short staffed but they managed to still have the room ready.
Stayed 1 night in Feb 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Ian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place wasn’t the cleanest. I really don’t appreciate that.
Stayed 1 night in Feb 2025

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Stayed 3 nights in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent person at desk. Clean, comfortable and feels safe.
Stayed 1 night in Feb 2025

8/10 Good

Jamal

Liked: Amenities
Satisfied with what I saw.
Stayed 1 night in Jan 2025

10/10 Excellent

Marques

Liked: Amenities, property conditions & facilities
Best place ever
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jan 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, hot room

The hotel itself was perfectly nice and clean, and the beds were comfortable. The only downside was the room was unbelievably hot. We adjusted the in room heat but it never did cool down. It made for a very uncomfortable night of sleep. I'm not sure if something was wrong with our particular room unit or not, but had we been staying more than one night I would have to have someone fix/resolve the issue.
Stayed 1 night in Jan 2025

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Front dest was very nice. Bonus room on first floor
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristopher

Business traveller
Good value for the money. Property is about what a person could expect.
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing not to like. Everything was very good.
Stayed 1 night in Jan 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service
Nice for what we needed it for. Breakfast was great, staff was lovely, a little dated and the garbage receptacle outside was full needed to be emptied.
Stayed 1 night in Jan 2025

10/10 Excellent

Clayton

Stayed 1 night in Jan 2025

4/10 Poor

Margaret

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Bath tub was so slick I almost fell. Keys did not work.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was excellent for this property
Stayed 1 night in Dec 2024