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Hyatt Place Louisville East

3.0 star property

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Photo gallery for Hyatt Place Louisville East

Restaurant
Bar (on property)
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

View in a map
701 S Hurstbourne Pkwy, Louisville, KY, 40222
  • Place, Mall St. Matthews
    ‪7 min drive‬
  • Place, Oxmoor Center
    ‪7 min drive‬
  • Place, E.P. Tom Sawyer State Park
    ‪10 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds

9.0 out of 10
Wonderful
(53 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(89 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Specialty)

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Louisville East

Hotel in Louisville with free breakfast and a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hyatt Place Louisville East offers 121 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they enjoy the free breakfast at Hyatt Place Louisville East. During your stay, you'll be within walking distance of Hurstborne Shopping Center. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from Ohio River Valley and 13 minutes from Louisville Mega Cavern
  • Dogs welcome for a fee
Hyatt Place Louisville East offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 1170 square feet (109 square meters) and includes conference space. The business-friendly Hyatt Place Louisville East also features concierge services, laundry facilities, and a convenience store. Parking is available for a fee.

This Louisville hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Louisville East has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,170 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (64 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 12 and close September 22.
  • Up to 4 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel Louisville East
Hyatt Place Louisville East
Hyatt Louisville
Hyatt Place Louisville-East Hotel Louisville
Louisville Hyatt
Hyatt Place Louisville East Hotel
Hyatt Louisville Louisville
Hyatt Place Louisville East Hotel
Hyatt Place Louisville East Louisville
Hyatt Place Louisville East Hotel Louisville

Hyatt Place Louisville East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 518 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Prencis ann

Liked: Staff & service, property conditions & facilities, room comfort
Food was good , however interms of cleanliness need more improvement.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you can’t beat it. Great hotel! Breakfast was good as well!
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Stayed 1 night in Jul 2025

8/10 Good

Chaz

Stayed 1 night in Jul 2025

10/10 Excellent

Bobbi

Travelled with family
Liked: Amenities
Awesome
Stayed 1 night in Jul 2025

2/10 Terrible

Qin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a terrible place. I reserved the hotel but front desk didn’t allow me to check in due to their internet/system down. They told me they can cancel my reservation without any charge due to their own issue but they never gave me refund! They still charged me for the full night though they never checked me in , I never stayed there! Very rude hotel staff! Horrible place! I wasted my money! Don't go there!
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of good options. Easy access to the freeway
Stayed 1 night in Jul 2025

6/10 Okay

Claudia Patricia

Disliked: Property conditions & facilities
Don’t like the pool closed
Stayed 2 nights in Aug 2025

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities
I had an excellent stay overall. The room was clean, comfortable, and well-maintained, and the staff was incredibly friendly and helpful throughout my visit. I was also impressed with the breakfast—great variety and quality, especially the food and beverages included. However, I was surprised to see a 20oz water bottle priced at $5, which felt excessive. Fortunately, having an Aldi nearby helped me avoid unnecessary expenses like that. Despite the overpriced water, I’d still recommend this hotel for its great service, comfortable accommodations, and solid breakfast offering.
Stayed 1 night in Aug 2025

4/10 Poor

Steven

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very disappointed. One reason we booked this was for the pool for my kids. Without notice, the pool was completely green and unable to swim in it. We also had to PAY For parking in the parking lot of the hotel we Already paid for! The ice machine was broken. And when I woke up there were ants everywhere. We will never book here again.
Stayed 1 night in Jul 2025

6/10 Okay

Abby

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Diana

Travelled with family
Liked: Staff & service
Disliked: Amenities
The area was nice. The room was spacious but he bathroom sink was dirty. The carpet and furniture was outdated.
Stayed 1 night in Aug 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
They initially booked me into a room that already had people in it and then charged my card for that room the next day even though they assured me it would not happen. They then could not figure out why I was charged, (yes, finalized), and could not, would not help with refunding. Now I have to dispute that charge with my card company. Calling corporate is useless and this hotel staff is an incompetent joke. Say away!!!
Stayed 1 night in Jul 2025

6/10 Okay

Rob

Stayed 3 nights in Jul 2025

2/10 Terrible

Mariah

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

6/10 Okay

Julie, Glen Ellyn

Travelled with partner
Liked: Cleanliness, staff & service
It’s a very nice property, but it’s a three star hotel. Definitely for people passing through.
Stayed 1 night in Jul 2025

10/10 Excellent

Morayma, Crestwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is served on time, and the room is clean and comfortable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Nancy

Stayed 1 night in Jul 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Medical Issue

Went for medical procedure. It was a nice relaxing stay. Nice facility.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
GM Evan is an amazing guy, super helpful and super nice.
Stayed 3 nights in Jul 2025

8/10 Good

Pieter

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Oversized Rooms with Great Service !

Relaxing stay. The room was generously oversized with both a fridge and a microwave. The food was good, and the onsite micro bar had a great vibe. The property is located close to shopping and food options in a newer area of the Metro. Took us about 20 mins to get downtown. The one TV for for the bed area / other side of the partition seating area was quirky (wired viewing angle), and the bathroom door hitting the toilet whose handle was broken were annoying. Overall, I would stay again.
Stayed 1 night in Jul 2025