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Hyatt Regency Louisville

4.0 star property

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Photo gallery for Hyatt Regency Louisville

Lobby
Property video
Suite (VIP)
Breakfast, lunch and dinner served
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
320 West Jefferson Street, Louisville, KY, 40202
  • Place, Kentucky International Convention Center
    ‪1 min walk‬
  • Place, Fourth Street Live!
    ‪2 min walk‬
  • Place, KFC Yum Center
    ‪6 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(82 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(72 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(6 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (VIP)

Suite (VIP)

Suite (VIP)

9.0 out of 10
Wonderful
(2 reviews)
  • 91 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (with ADA Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (with ADA Tub)

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hyatt Regency Louisville

Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.
Hyatt Regency Louisville offers 393 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hyatt Regency Louisville's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from KFC Yum Center. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Kentucky International Convention Center and 5 minutes by foot from KFC Yum Center
Hyatt Regency Louisville offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 20602 square feet (1914 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Louisville. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Louisville hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.
Sway Restaurant - This restaurant serves breakfast, lunch, and dinner.
Sway Bar - Onsite bar. Open daily.
Starbucks - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 30 per night)
  • Valet parking on site (USD 40 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Sway Bar
  • Sway Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,602 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24 per person
  • Self parking fee: USD 30 per night
  • Valet parking fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Louisville
Hyatt Regency Hotel Louisville
Hyatt Regency Louisville
Louisville Hyatt
Louisville Hyatt Regency
Hyatt Louisville Ky
Hyatt Regency Louisville Hotel Louisville
Hyatt Regency Louisville Hotel
Hyatt Regency Louisville Hotel
Hyatt Regency Louisville Louisville
Hyatt Regency Louisville Hotel Louisville

Hyatt Regency Louisville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1000 reviews
Rating 8 - Good. 198 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

James, Marion

Stayed 1 night in Dec 2025

10/10 Excellent

Dileta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Service from the front desk staff was fantastic and each member was personable. Due to the coldness outside, it would have been great if the rooms had a heating function.
Stayed 4 nights in Dec 2025

10/10 Excellent

Josh

Liked: Cleanliness
Stayed 1 night in Dec 2025

2/10 Terrible

Shanedon

Stayed 1 night in Dec 2025

10/10 Excellent

Amber

Stayed 1 night in Dec 2025

10/10 Excellent

Lela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristie

Stayed 1 night in Dec 2025

2/10 Terrible

Ander

Stayed 2 nights in Nov 2025

6/10 Okay

Benji

Stayed 1 night in Nov 2025

10/10 Excellent

Christy, Kempton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect! Staff members were friendly. Amenities were well kept! We would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities
Loved big screen tv and the beds were very comgortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Zack

Stayed 1 night in Sep 2025

6/10 Okay

Maya

Stayed 6 nights in Nov 2025

10/10 Excellent

Nephi

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and room was clean. You had to swipe your key for the floor you were going to
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 3 nights in Nov 2025

8/10 Good

Razaq

Stayed 4 nights in Oct 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimberly Renee

Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay but after starting this review I'm reading there was free breakfast? I was never made aware of a free breakfast and in fact I paid for breakfast every morning. Now I'm very disappointed!
Stayed 4 nights in Nov 2025

8/10 Good

Jedediah

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located in the middle of so many fun things to do. The staff is great, there’s a restaurant, bar and Starbucks inside. We had a great time!
Stayed 1 night in Oct 2025

4/10 Poor

Kevin

Business traveller
Disliked: Property conditions & facilities
Rooms are dated. Felt like I was duped by the photos and rating on Expedia which is quite unsettling. - scuff marks on my walls - stains on carpet - lobby from valet smells like stinky cheese - my room smelled like a hamburger - photos make the rooms look like they’ve been recently refreshed which is not the case. Feels like 1980 with a remodel that was done 10+ years ago Would not stay here again. Thought I could trust Expedia ratings
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean spacious room, friendly staff
Stayed 4 nights in Oct 2025

6/10 Okay

Ann

Disliked: Room comfort
Room was very awkwardly set up. Neither sofa or bed was in front of tv. Room wasn't ready at 6:30pm when we checked in...echo/talking was really loud all night from people in the hallway... had to lug bags from parking garage instead of being able to check in and then park.
Stayed 1 night in Nov 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel itself was great, our room was clean, air/heat worked great. We had no issues whatsoever. We were there for an event so the traffic for the elevator was pretty heavy. Would definitely stay again. We did not order room service and the restaurants attached to the hotel unfortunately weren’t very satisfactory. Again, we were there for an event so there was a lot of people there and it was hard to get into other restaurants close by (except for the ones that weren’t open or closed super early).
Stayed 2 nights in Oct 2025