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Hyatt Regency Louisville

4.0 star property

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Photo gallery for Hyatt Regency Louisville

Breakfast, lunch and dinner served
Property video
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
320 West Jefferson Street, Louisville, KY, 40202
  • Place, Kentucky International Convention Center
    ‪1 min walk‬
  • Place, Fourth Street Live!
    ‪2 min walk‬
  • Place, KFC Yum Center
    ‪6 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(81 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(70 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(6 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (VIP)

Suite (VIP)

Suite (VIP)

9.0 out of 10
Wonderful
(2 reviews)
  • 91 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(19 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(17 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (with ADA Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (with ADA Tub)

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hyatt Regency Louisville

Central hotel with an indoor pool connected to the convention center in Louisville
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.
Hyatt Regency Louisville offers 393 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hyatt Regency Louisville's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from KFC Yum Center. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Kentucky International Convention Center and 5 minutes by foot from KFC Yum Center
Hyatt Regency Louisville offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 20602 square feet (1914 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Louisville. For a fee, parking is available.

Smoking is allowed in designated areas at this Louisville hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.
Sway Restaurant - This restaurant serves breakfast, lunch, and dinner.
Sway Bar - Onsite bar. Open daily.
Starbucks - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 30 per night)
  • Valet parking on site (USD 40 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Sway Bar
  • Sway Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,602 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24 per person
  • Self parking fee: USD 30 per night
  • Valet parking fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Louisville
Hyatt Regency Hotel Louisville
Hyatt Regency Louisville
Louisville Hyatt
Louisville Hyatt Regency
Hyatt Louisville Ky
Hyatt Regency Louisville Hotel Louisville
Hyatt Regency Louisville Hotel
Hyatt Regency Louisville Hotel
Hyatt Regency Louisville Louisville
Hyatt Regency Louisville Hotel Louisville

Hyatt Regency Louisville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, amenities
Clean room, plenty of restaurants nearby
Stayed 1 night in Aug 2025

8/10 Good

Diana

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was vending machines were conpletely sold out on floor
Stayed 1 night in Sep 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rug was dirty and very old . The only better part of hotel was gym facilities.
Stayed 2 nights in Sep 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Emily

Disliked: Amenities
Room was gross- good thing I brought my own Clorox wipes. Parking is annoying - you are forced to valet, and I arrived at 530pm and was told my room wasn’t ready (check in is at 4pm). The bathroom shower doesn’t make any sense & the air conditioning unit was so loud, I had to blast my tv to watch anytning. would not stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

iris

Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Jordan

Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities
Great centralized location!
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Shawen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed here many times and have always loved the location, clean rooms, and the convenience of the on-site restaurant (we usually spend about $180 per visit for two). That said, one major issue stands out: no microwaves in the rooms. Guests are left to rely on the two in “The Market, ” and during our last stay, both were out of order by the next morning. For a hotel at this price point, it’s unacceptable that such a basic amenity isn’t reliable. Unless Hyatt fixes this—either by adding in-room microwaves or keeping the lobby ones in working order—we’ll be considering other hotels for future visits.
Stayed 1 night in Aug 2025

10/10 Excellent

Mont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was in excellent condition. All the staff was friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

ROMAN

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in heart of the city. Easy to get around. Very close to 4th street live and other area attractions
Stayed 1 night in Aug 2025

10/10 Excellent

Nikolina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay!
Stayed 2 nights in Aug 2025

6/10 Okay

Jingwei

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed at this hotel for three nights, and unfortunately, the service was very disappointing. We requested housekeeping multiple times, even repeating our requests, but no one ever showed up. The trash was never taken out, and the room was not serviced at all during our stay.
Stayed 1 night in Aug 2025

6/10 Okay

Shannon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025