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Quality Inn & Suites University/Airport

2.5 star property

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Photo gallery for Quality Inn & Suites University/Airport

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Laundry room
Exterior
Fridge, microwave, stovetop, coffee/tea maker
Indoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Parking available
  • Gym
  • Parking included

Explore the area

View in a map
311 E Gaulbert Ave, Louisville, KY, 40208
  • Place, University of Louisville
    ‪3 min walk‬
  • Place, Kentucky Exposition Center
    ‪4 min drive‬
  • Place, Churchill Downs
    ‪6 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪5 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking, Jetted Tub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Double Room, 2 Double Beds, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Efficiency, Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Efficiency, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites University/Airport

Hotel with free breakfast, 4-minute walk to University of Louisville
An indoor pool, a 24-hour fitness center, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Quality Inn & Suites University/Airport offers 87 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they enjoy the helpful staff at Quality Inn & Suites University/Airport. During your stay, you're just a quick walk from University of Louisville. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from University of Louisville and a 4-minute drive from Churchill Downs
Quality Inn & Suites University/Airport offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 180 square feet (16 square meters) and includes conference space. The business-friendly Quality Inn & Suites University/Airport also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Louisville hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 180 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 12 to February 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

Property is also known as

Quality Inn University/Airport
Quality Inn University/Airport Louisville
Quality University/Airport
Quality University/Airport Louisville
Quality & Suites University
Quality Inn And Suites University/Airport
Quality Inn & Suites University/Airport Hotel Louisville
Louisville Quality Inn
Quality Inn University Airport
Quality Inn & Suites University/Airport Hotel
Quality Inn & Suites University/Airport Louisville
Quality Inn & Suites University/Airport Hotel Louisville

Quality Inn & Suites University/Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 274 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 176 out of 1003 reviews
Rating 4 - Poor. 155 out of 1003 reviews
Rating 2 - Terrible. 116 out of 1003 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Honey Lai

Stayed 1 night in Aug 2025

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating we absolutely enjoyed our stay and will definitely be back!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was pretty comfortable and quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Luis

Stayed 5 nights in Jul 2025

4/10 Poor

Bruce

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It was hard to drive to the hotel and it's in a rundown area of town. There was a massage bathtub but the area around the jets looked disgusting. The breakfast was good in a nice room on the third floor.
Stayed 1 night in Jul 2025

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two stars.....

Jeremy is excellent hotel staff. Breakfast staff and food excellent. Gym is non functional, broken equipment and broken glass. Gym needs a camera for safety. Outside is unkept and dirty. Service technician work is dirty. Handicapped parking often used by staff with out placard. Overall it needs proactive care so residents also take care of property. An abandoned suv with flat tire left on property for two weeks.
Stayed 8 nights in Jul 2025

4/10 Poor

Christopher

Business traveller, Travelled with group
Disliked: Amenities
It sucked
Stayed 1 night in Jul 2025

8/10 Good

jaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager and the staffs were friendly, easy to approach.
Stayed 5 nights in Jul 2025

6/10 Okay

Durand

Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was wet. Internet doesn't stay connected.
Stayed 5 nights in Jul 2025

6/10 Okay

Jaquan

Stayed 1 night in Jul 2025

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing good about this place was that I got refunded. We had to suck it up and stay one night. I hope this review helps someone else because the other reviews were false.
Stayed 4 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Lindsey

Liked: Staff & service, property conditions & facilities
Hotel was safe and secure, but it is directly off of the interstate ramp ,and across from the hotel there is a homeless camp. In the parking lot while unloading the car we came a crossed a use needle thank God it was capped.
Stayed 1 night in Jul 2025

8/10 Good

Isabella

Travelled with group
It was fine. A place to sleep. The room itself was clean I didn’t notice anything. The hotel itself was dirty. There were a lot of homeless people present outside of the hotel, across the street. I saw a man sleeping outside when I first arrived.
Stayed 2 nights in Jul 2025

6/10 Okay

Wayne

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel staff was great building needs updating rooms were clean but a lot of homeless and drug activity so if you stay strapped up the police are terrible and don't do much
Stayed 4 nights in Jul 2025

10/10 Excellent

JAZ

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Warren

Liked: Cleanliness
Remote control didn’t work
Stayed 2 nights in Jul 2025

4/10 Poor

Adam

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Bad for families

Not a great place for a family. Nothing against the staff or facility. It just attracted to many homeless people and drug addicts. The facility is next door to a homeless shelter and they are free do anything to they want outside of the hotel.
Stayed 3 nights in Jul 2025

2/10 Terrible

William

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Random people roaming around the parking lot, homeless camp across the street the elevator broke didn’t get new towels had to go to the front desk room smelled like dirty mop water.
Stayed 2 nights in Jul 2025

8/10 Good

Aja

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine but across the street was very questionable!
Stayed 3 nights in Jul 2025

4/10 Poor

Alicia

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t recommend.

Advertised that they cleaned the rooms every 3 days during a stay, we were there a week and housekeeping never came. Never got clean towels, never had the trash picked up. Asked for sheets and a blanket for the pullout couch and they said they didn’t have any. Pool didn’t seem clean, and the paint and floor were peeling a lot. Halls and rooms smelled like smoke even though it’s a non smoking hotel. Renovations needed. Right next door homeless people were sleeping outside of the hotel adjacent to this one.
Stayed 6 nights in Jul 2025

6/10 Okay

Mladen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

OK hotel

The best thing about this hotel is the waffle maker at the kitchen where they serve complimentary breakfast every morning. Other than that, it’s a really old place and it’s suited for out of state workers.
Stayed 3 nights in Jul 2025

8/10 Good

DeLisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Tahira, Bloomfield

Travelled with family, Business traveller
Disliked: Amenities
As soon as we pulled up to the hotel, there was 3 cop cars and a girl sitting on the sidewalk. Not a good start. Front desk person was nice. Go to the room and it's not what was presented on Expedia. The room smelled like a pack of Newports. In the picture, there were 2 tables, there was only one table and an open space. Both myself and my husband required desks because we needed to work. Husband got creative and had to use the iron board for workstation. The shower head was terrible, it had Zero pressure and temperature was impossible. Everything in the bathroom is outdated including the room. The carpets are filthy. The positives-the pool is nice, breakfast is decent and the bed is comfortable. The proximity to Kentucky Expo is perfect but the area is sketchy. As the front desk informed us, there is lots of homeless in the area. Proceed with caution. I would not recommend this place.
Stayed 4 nights in Jul 2025