Quality Inn & Suites University/Airport

2.5 star property

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Photo gallery for Quality Inn & Suites University/Airport

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool
Laundry room
Fridge, microwave, stovetop, coffee/tea maker
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Parking available
  • Gym
  • Parking included

Explore the area

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311 E Gaulbert Ave, Louisville, KY, 40208
  • Place, University of Louisville
    ‪3 min walk‬
  • Place, Kentucky Exposition Center
    ‪3 min drive‬
  • Place, Churchill Downs
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪5 min drive‬

Room options

Double Room, 2 Double Beds, Non Smoking, Jetted Tub

7.2 out of 10
Good
(31 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Efficiency, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites University/Airport

Hotel with free breakfast, a quick walk to University of Louisville
An indoor pool, a 24-hour fitness center, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Quality Inn & Suites University/Airport offers 87 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they enjoy the helpful staff at Quality Inn & Suites University/Airport. During your stay, you're just a quick walk from University of Louisville. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from University of Louisville and a 4-minute drive from Churchill Downs
Quality Inn & Suites University/Airport offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 180 square feet (16 square meters) and includes conference space. The business-friendly Quality Inn & Suites University/Airport also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Louisville hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 12 to February 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

Property is also known as

Quality Inn University/Airport
Quality Inn University/Airport Louisville
Quality University/Airport
Quality University/Airport Louisville
Quality & Suites University
Quality Inn And Suites University/Airport
Quality Inn & Suites University/Airport Hotel Louisville
Louisville Quality Inn
Quality Inn University Airport
Quality Inn & Suites University/Airport Hotel
Quality Inn & Suites University/Airport Louisville
Quality Inn & Suites University/Airport Hotel Louisville

Quality Inn & Suites University/Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 276 out of 1003 reviews
Rating 8 - Good. 286 out of 1003 reviews
Rating 6 - Okay. 178 out of 1003 reviews
Rating 4 - Poor. 149 out of 1003 reviews
Rating 2 - Terrible. 114 out of 1003 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Kelli

Disliked: Property conditions & facilities
Smelled of smoke and could not sleep; music playing in the next room past midnight and early morning.
Stayed 2 nights in Jun 2025

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness

NOPE

The hotel is not in the good part of town and reminds me of an extended stay type of hotel, with regular tenants. My husband felt like he was going to get robbed twice during our three night stay, when a thuggish looking character, who was sitting on the floor, got up and followed him and our daughter to our room. Said character stopped following them once he acknowledged his presence. Bedding had blood stains and cigarette burn holes. Tub was a jacuzzi tub but the zets were too disgusting to use. There was mold on the caulking of the tub and feces on the toilet lid. Food remnants on the floor. Towels looked fresh but did not smell fresh. Breakfast was so so. Eggs were scrambled and not the precooked patties. Biscuits and potatoes were cold and hard. Waffle maker was dirty but functioned. Dining room chairs and tables were sticky as if they hadn't been cleaned in some time. All in all, don't stay here.
Stayed 3 nights in Jun 2025

4/10 Poor

Thomas

Disliked: Cleanliness, amenities, property conditions & facilities
Property in severe need of an update although why would one renovate a terrible property location - right off the interstate exit ramp, requiring hard braking on the exit ramp to turn onto street of hotel. Interstate truck noise was bad. Dark brown carpet and drapery = dreary room. Repairs like caulking done very badly. Broken plastic toilet paper rod. One lamp w broken nonexistent switch. No control of AC in the room.
Stayed 2 nights in Jun 2025

4/10 Poor

Kristofor, Detroit

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get in and out
Stayed 1 night in Jun 2025

2/10 Terrible

Loren

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
roaches in room crawling around, also one dead in the bathroom sink next to the bug fogger spray they left in, very dirty, questionable stains, very bad smells, rough area with sketchy people and homeless, not much to eat around, just bad will never stay here or in this area again
Stayed 2 nights in Jun 2025

4/10 Poor

Avery

Disliked: Cleanliness
Stayed 6 nights in Jun 2025

6/10 Okay

June

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Monica, Oakland

Stayed 1 night in Jun 2025

10/10 Excellent

Daquale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Maggie, Chicago

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property doesn’t look like the pictures, pool was not open, the outside looked creepy and the hotel lobby smells weird.
Stayed 2 nights in Jun 2025

2/10 Terrible

Trent

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were unclean. Had to be switched to three different rooms before leaving the hotel and finding different accommodations.
Stayed 5 nights in Jun 2025

4/10 Poor

Nicholas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor quality

This is a rundown motel. The condition is poor. I had to request to be placed into a different room, after I saw that the initial spot was gross. There is a free breakfast, but it’s in a rundown space, and the offerings are just kind of sad. A very inexpensive stay, so beggars can’t be choosers, but just know that this place is just not that great at all. The owners seem cheap. Everything is outdated and in poor quality and condition.
This is what the bed looked like when I walked in.
This is the condition of the bathroom drawers.
Some strange gummy was on the floor of the bathroom, along with other bits of debris, when I first walked in.
Stayed 2 nights in Jun 2025

10/10 Excellent

jasmin

Stayed 1 night in Jun 2025

10/10 Excellent

Jannette, East Moline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place inside. Staff were friendly. Breakfast was very nice. Great value overall.
Stayed 1 night in Jun 2025

2/10 Terrible

Equeesha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like that i couldn't enjot the most important part of relaxing which was the jetted tub! Toliet wasnt flushing properly which is unsanitary, found dirty towel inside of couch handle was broke in tub for shower! We got our $ back & left i killed a huge roach in bathroom also
Stayed 2 nights in Jun 2025

10/10 Excellent

Breoina

Stayed 1 night in Jun 2025

10/10 Excellent

Brooke

Stayed 1 night in Jun 2025

6/10 Okay

Brian

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jason

Stayed 1 night in Apr 2025

4/10 Poor

Bamba

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Hotel room needs upgrade. Weird smell. Phone did not work, front door never pick up my calls.
Stayed 2 nights in May 2025

10/10 Excellent

Bennie

Stayed 1 night in May 2025

10/10 Excellent

Rafael

Stayed 1 night in May 2025

10/10 Excellent

Tarah

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 2 nights in May 2025

10/10 Excellent

VISHNU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, good breakfast.
Stayed 1 night in May 2025