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Quality Inn & Suites University/Airport

2.5 star property

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Photo gallery for Quality Inn & Suites University/Airport

Indoor pool
Exterior
Fridge, microwave, stovetop, coffee/tea maker
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
311 E Gaulbert Ave, Louisville, KY, 40208
  • Place, University of Louisville
    ‪3 min walk‬
  • Place, Speed Art Museum
    ‪15 min walk‬
  • Place, Conrad-Caldwell House Museum
    ‪19 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪5 min drive‬

Room options

View all photos for 2 Double Beds, Business Room, Efficiency, Nonsmoking, Upgrade

Desk, blackout curtains, iron/ironing board, free cots/infant beds

2 Double Beds, Business Room, Efficiency, Nonsmoking, Upgrade

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Double Beds, Nonsmoking, Accessible

Desk, blackout curtains, iron/ironing board, free cots/infant beds

2 Double Beds, Nonsmoking, Accessible

  • Sleeps 4
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Double Room, 2 Double Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 1 King Bed, Business Room, Efficiency, Nonsmoking, Upgrade

Desk, blackout curtains, iron/ironing board, free cots/infant beds

1 King Bed, Business Room, Efficiency, Nonsmoking, Upgrade

  • Sleeps 2
  • Free Wi-Fi

View all photos for Efficiency, Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Efficiency, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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The price is €62
includes taxes & fees
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About this property

Quality Inn & Suites University/Airport

Along with an indoor pool, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Quality Inn & Suites University/Airport offers 87 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they enjoy the helpful staff at Quality Inn & Suites University/Airport. During your stay, you're just a quick walk from University of Louisville. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include an elevator and a vending machine
  • Just a 4-minute walk from University of Louisville and a 4-minute drive from Churchill Downs
Free breakfast is served daily. Public spaces have free WiFi. An indoor pool, a vending machine, and an elevator are also featured at the business-friendly Quality Inn & Suites University/Airport. Free self parking is available.

This Louisville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 200).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

Property is also known as

Quality Inn University/Airport

Quality Inn University/Airport Louisville

Quality University/Airport

Quality University/Airport Louisville

Quality & Suites University

Quality Inn And Suites University/Airport

Quality Inn & Suites University/Airport Hotel Louisville

Louisville Quality Inn

Quality Inn University Airport

Quality Inn & Suites University/Airport Hotel

Quality Inn & Suites University/Airport Louisville

Quality Inn & Suites University/Airport Hotel Louisville

Quality Inn & Suites University/Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 268 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 176 out of 1002 reviews
Rating 4 - Poor. 162 out of 1002 reviews
Rating 2 - Terrible. 133 out of 1002 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kevin, Victorville

Travelled with family and small children
Liked: Cleanliness
Room still needed upgrading No hot water in the shower without running water in sinks and jet tub first for 20+ minutes
Stayed 2 nights in Feb 2026

6/10 Okay

Jamie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room on 3rd floor. Broken elevator. No bacon or sausage at breakfast cause they don’t eat meat. Their words not mine. Otherwise ok. Needs lots of updates and fixing up.
Stayed 1 night in Feb 2026

6/10 Okay

Trenton

Stayed 3 nights in Feb 2026

2/10 Terrible

Jeff

Travelled with family
Ceiling fan in the bathroom was falling down out of the ceiling. front desk would not repair it or give me a different room. bathtub all rusted out and no hot water. had to run it for a half an hour to get heat. That’s what the front desk told me to do to get hot water People smoking drugs at the entryway of the hotel and homeless people sleeping at the Driveway entrance. POP machine were all out of order. Swimming pool was closed for maintenance. Toilet would not flush down on the first flush usually took three flushes to get the water to go all the way down. Still had painter tape up on the windowsill. Missing start button for the whirlpool tub and it wasn’t covered up. And it was not covered up for protection could be electrocuted. We talked to Expedia the hotel and Expedia both said we could cancel and may get a refund but was denied the next morning this was the worst hotel I have every stayed in
Stayed 3 nights in Feb 2026

4/10 Poor

Jenifer

Room
Stayed 3 nights in Feb 2026

6/10 Okay

Priscilla

Liked: Cleanliness
The room was clean, but it wasn't top tier!
Stayed 1 night in Feb 2026

2/10 Terrible

brian

Business traveller
Disliked: Staff & service, amenities
I asked for a late checkout the night before the clerk said she would charge me $20 extra I said fine. The next day at 11am they barged into my room telling me to checkout. So rude
Stayed 2 nights in Feb 2026

2/10 Terrible

Aaron

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
First staff member did not inform me that if you book a room from a different website and you come to check in that there is a $200 hold that you need to pay and if you get before 3pm before your check in, you have to pay $40. I only found that out from the second staff member which was a total shock. Room was nice but you have random people walking around and police across the street dealing with homeless people. I would not refer anyone to stay there honestly because of the area and they do not tell you about the hold fee nor the $40 early fee until you get there. I went there with the full intent that the price I paid on Expedia was all I needed to pay.
Stayed 1 night in Jan 2026

6/10 Okay

Henry

Stayed 5 nights in Jan 2026

10/10 Excellent

violet

Stayed 1 night in Jan 2026

4/10 Poor

Edward

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Got into the room late and went straight to bed. Got up that next morning and realized that two of the lamps had no bulbs, a couple had no shades, the fridge was not working and there was no remove for the TV. I mentioned this to the clerk and he almost seemed snippy. Commented we should have told them last night when we first got into the room. I was not needing the room switched, as he seemed to think i was asking. I was hoping at least for a remote for the TV. The general attitude was I should get over it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

4/10 Poor

miki

Disliked: Staff & service, amenities, property conditions & facilities
The weight room’s equipments aren’t working well. The tables are dirty.
Stayed 7 nights in Dec 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room waa cleaned each day, staff very friendly and veey well lite parking
Stayed 2 nights in Oct 2025

2/10 Terrible

Karen, Louisville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was an absolute dump. It is dirty, the a/c was missing it's front, it was unreal. They moved me to another room that was just as dirty as the first one. When I called the desk about the situation, no one came. When I got tired of waiting, I went downstairs and 2 employees were just sitting there not moving an inch. The furniture is literally falling apart.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

6/10 Okay

Jayne

Liked: Amenities
The overnight staff member who checked me in was functional but not at all welcoming. He seemed to take a very long time to do the check-in process and communicated almost nothing as he did so. The room was also functional. It was relatively clean but old and in need of some TLC. But I did appreciate the amenities of a kitchenette and the large tub, though the Jacuzzi jets did not work.
Stayed 1 night in Dec 2025

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was disgusting. The room was dirty, we killed a cockroach and found bed bugs. Elevators were dirty. Don't stay here.
Stayed 1 night in Dec 2025

2/10 Terrible

Ousseynou

Stayed 2 nights in Dec 2025

2/10 Terrible

mike

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is very rude talks mean to customers. He refused to give us fresh towels daily and toilet paper said it wasnt his job. Hade wait til monday til maid cleaned the rooms. I had to literally yell at him go get plunger to fix our toilet get us fresh towels. The breakfast was terrible. Nothing healthy to choose from.
Stayed 1 night in Dec 2025

2/10 Terrible

Lisa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I canceled my reservation due to the faul smell, dirty bathroom and very sketchy area.
Stayed 3 nights in Dec 2025

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This place was a disaster and total disappointment. It was in a very shady area. The room was clean but there were holes in the walls, curtain was broke, the bathroom had a jacuzzi tube but it the jet’s looked dirty afraid to turn on. People were roaming the halls smoking weed. Non of the vending machines were in working order. The free breakfast was bagels, toast, boxed cereal and coffee. Our room keys and all of the other people staying in the hotel at the time keys stopped working first thing in the morning. No hotel staff to help anyone get back in to their rooms. One man stated his key card even shocked him when he attempted to open his door this morning. They also placed a 200$ charge to hold the room in case of incidentals. I have stayed at way better places that only charged 100$. I do not recommend this hotel. Travelocity should take it off of their list.
Bed frame was broke
Kept shutting off.
Broken
Very old and very used looking.
Stayed 1 night in Dec 2025

6/10 Okay

Martin

Stayed 1 night in Nov 2025

4/10 Poor

Robert

The rom wasn’t real clean. The bed and toilet were but floor and bathtub were not. Hotel looks like it hasn’t updated or painted since it was built. Pictures
Stayed 3 nights in Nov 2025