Residence Inn Louisville East

3.0 star property

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Photo gallery for Residence Inn Louisville East

Outdoor pool
Property amenity
Full-sized fridge, microwave, stovetop, dishwasher
View from property
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
120 N Hurstbourne Pkwy, Louisville, KY, 40222
  • Place, Hurstbourne Corners Shopping Center
    ‪3 min walk‬
  • Place, Hurstborne Shopping Center
    ‪9 min walk‬
  • Place, Danger Run
    ‪14 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

Studio, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(23 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(17 reviews)
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Basic Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Basic Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Residence Inn Louisville East

This smoke-free hotel features an outdoor pool, a snack bar/deli, and self parking. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Change of towels is available on request.
Residence Inn Louisville East offers 96 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Residence Inn Louisville East. During your stay, you're just a quick walk from Hurstbourne Corners Shopping Center. Enjoy features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • 14 minutes by car from Louisville Mega Cavern and 14 minutes from Louisville Zoo
  • Pets welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. There's an onsite business center. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Residence Inn Louisville East. For a fee, parking is available.

This 3-star Louisville hotel is smoke free.

Guests are served free full breakfast daily. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay (maximum USD 100.00 per stay), plus a deposit of USD 100.00 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Louisville Residence Inn
Residence Inn Marriott Louisville Hotel
Residence Inn Marriott Louisville
Residence Inn Louisville Downtown Hotel Louisville
Louisville East Louisville
Residence Inn Louisville East Hotel
Residence Inn by Marriott Louisville
Residence Inn Louisville East Louisville
Residence Inn Louisville East Hotel Louisville

Residence Inn Louisville East Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 238 out of 476 reviews
Rating 8 - Good. 121 out of 476 reviews
Rating 6 - Okay. 51 out of 476 reviews
Rating 4 - Poor. 30 out of 476 reviews
Rating 2 - Terrible. 36 out of 476 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

charles

Liked: Cleanliness, amenities, property conditions & facilities
rooms were clean and nicely set up. The staff was friendly and helpful
Stayed 2 nights in Feb 2026

2/10 Terrible

Jessica

Travelled with family and small children
Disliked: Cleanliness
Room was absolutely horrible, it was dingy and smelled so bad of cigarette smoke as soon as you walked in each time. Just felt gross and uncomfortable the whole time we were there. Definitely my worst ever experience with a room I've ever had. Only good thing I can say about this place is the breakfast was really good.
Stayed 3 nights in Feb 2026

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Friendly staff nice room
Stayed 5 nights in Feb 2026

10/10 Excellent

Padmini

Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 6 nights in Jan 2026

10/10 Excellent

Honorio

Stayed 1 night in Dec 2025

2/10 Terrible

John

Disliked: Staff & service
Maintenance issues abound. 2. Rave party upstairs, 10 or more people making huge noise till late in the night. Finally cops evicted them. 3. The sliding patio door was broken and has two inch gaps around the seams, which let cold air in and the sound of four noisy heat pump condensers humming and buzzing all night. 4. I sent an email to the sales manager to have assistance in getting me moved to an upstairs room for the duration of my 9-nite stay. She only said go to the front desk, etc. No real assistance. While they can take care of evicting somebody who was violating their clearly stated policy on parties and noise, which is a good thing to have, they don’t seem to be very enthusiastic about making things happen. Gave me Bonvoy points, not enough to cover even one nite. Should have refunded and billed the nite to the criminal upstairs, as per policy. 5. Kitchen utensils are virtually useless, I had scratched up rusting pans when I arrived with very few needed utensils to cook during this stay. Dishwasher is super loud and leaks water, doesn’t seal properly. 6. Large dog breeds, seems to be no limitations on dogs as with other hotels limiting size, weight, and hostile breeds. 7.There was no light bulb outside my door, nor the one adjacent. Come on! A manager should make rounds at least weekly to observe maintenance issues. Room servicers should notice important problems like unsafe patio doors, burnt light bulbs, leaks, etc.
Stayed 9 nights in Dec 2025

10/10 Excellent

Jesse and Mellisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was top notch
Stayed 1 night in Dec 2025

10/10 Excellent

Helena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable room and location. Staff was friendly and ready to assist. Pet Friendly. Room and location was quiet. Lots of food options around the area.
Stayed 3 nights in Dec 2025

8/10 Good

Calvin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious room , everything looked like the pictures , great rate but only thing was everything within the room was pretty much dated could use a renovation
Stayed 3 nights in Sep 2025

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Stayed 5 nights in Oct 2025

10/10 Excellent

Paul

Stayed 2 nights in Dec 2025

10/10 Excellent

Dwight

Stayed 4 nights in Nov 2025

8/10 Good

David

Stayed 3 nights in Nov 2025

10/10 Excellent

Scot

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room courteous staff stayed for a week having a kitchen really made it a great experience
Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Stayed 6 nights in Sep 2025

10/10 Excellent

Mark

Stayed 5 nights in Nov 2025

8/10 Good

Jocelyn

Business traveller
Liked: Cleanliness, amenities
Everything was very nice, clean and well-stocked. I enjoyed the breakfast as well. My room did smell like cigarette smoke when I first arrived. The waffle maker was also broken but the rest of breakfast was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Terry, Eldridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and large clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Terry, Eldridge

Travelled with group
Liked: Cleanliness, amenities
Large and comfortable rooms. The front desk and all the staff we friendly and helpful. Close to many things.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Nov 2025

4/10 Poor

Alexis

Stayed 4 nights in Oct 2025

8/10 Good

Jeff

Stayed 6 nights in Oct 2025

6/10 Okay

Trina

Stayed 5 nights in Oct 2025

10/10 Excellent

Shayne, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025