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Springhill Suites By Marriott Louisville Hurstbourne North

3.0 star property

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Photo gallery for Springhill Suites By Marriott Louisville Hurstbourne North

Exterior
Fitness facility
Property amenity
1 bedroom, premium bedding, desk, blackout curtains
Lobby

Popular amenities

  • Pool
  • Gym
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
10101 Forest Green Blvd, Louisville, KY, 40223
  • E.P. Tom Sawyer State Park
    ‪18 min walk‬
  • Oxmoor Center
    ‪5 min drive‬
  • Mall St. Matthews
    ‪6 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(92 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(62 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Double Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Springhill Suites By Marriott Louisville Hurstbourne North

Suburban hotel with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Springhill Suites By Marriott Louisville Hurstbourne North offers 142 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Springhill Suites By Marriott Louisville Hurstbourne North gets high marks from our customers. During your stay, you'll be within walking distance of IceLand Sports Complex. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, 2 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from E.P. Tom Sawyer State Park and a few minutes from IceLand Sports Complex
Springhill Suites By Marriott Louisville Hurstbourne North offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Free breakfast is served daily. Event space at this hotel measures 1010 square feet (94 square meters) and includes conference space. The business-friendly Springhill Suites By Marriott Louisville Hurstbourne North also features multilingual staff, coffee/tea in a common area, and laundry facilities. Self parking is free.

This 3-star Louisville hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,010 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hurstbourne
Springhill Suites Marriott Hurstbourne Hotel Louisville North
Springhill Suites Marriott Louisville Hurstbourne North
Springhill Suites Marriott Louisville Hurstbourne North Hotel
Springhill Suites Marriott Hurstbourne North Hotel
Springhill Suites Marriott Hurstbourne North
Springhill Suites By Marriott Louisville Hurstbourne North Hotel

Springhill Suites By Marriott Louisville Hurstbourne North Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff, large room. Clean and safe
Stayed 2 nights in May 2025

2/10 Terrible

Leslie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very clean, but facility is old and musty

The room was clean; however it smelled musty and damp, with hints of a dirty diaper. After one day, our clothes even smelled. The staff told us we needed to be running the air continuously. They also said they could spray air freshener to hide the smell. The pool was closed when we arrived and the Internet was down on the morning of our departure. Housekeeping changed the sheets while we were gone at a tournament all day, which I so appreciate, however my daughter’s childhood blanket was on the bed. It inadvertently got taken with the sheets. I notified the staff that evening and the next day and it still had not been found. The staff reminded me there are signs posted throughout the facility that they are not responsible for stolen items. I didn’t think that applied to items in my room. We had to leave without the blanket. It was sad for both of us. I called a week after the trip and it still had not been located. We got disconnected right after I gave them my phone number, and I did not hear from them again.
Stayed 2 nights in Apr 2025

8/10 Good

Arlene

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Comfy but not so friendly

I truly enjoyed staying at this hotel the room size was perfect for me and my two young adults just what we needed, and the comfort was just right. The only hiccup we had was that our toilet backed up and there was no extra person on staff so I had to go down and get a plunger to take care of that myself. And the only other part I was not too happy with was customer service upon coming in to check in and not even being greeted as the young lady just simply said to me your last name she was not friendly not hospital at all and it just made me feel very uncared for. Customer service should greet you with a welcoming hello and even ask how you're doing and putting a smile on your face as if you enjoy your job but this young lady didn't seem to care at all. Especially when I had to call and tell about the bathroom issue and what she offered to change rooms but we had already gotten settled in so because she was only one on staff I had to come all the way back downstairs just to get the plunger and take care of the issue myself which was ridiculous to have to do. Other than that I would definitely stay here again because the whole atmosphere of the hotel and the comfort of the room was where it should be.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in May 2025

10/10 Excellent

Megan

Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Stayed 3 nights in Apr 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Amenities, property conditions & facilities
Overall good stay. Will stay here again in the future
Stayed 3 nights in Apr 2025

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk was very sweet and efficient! The hotel is a little dated but not too bad.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Meera

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good check in experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce, Greeneville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Genette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Brett

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Beware the bait-and-switch

I booked a two-night stay (Fri-Sat) for a volleyball tournament with my two daughters. I chose a suite hotel for a specific reason: I needed a separate space with a desk and couch where I could work into the night while the girls slept in the bedroom area. All the rooms pictured show exactly this layout. However, when we arrived, we were assigned a "mobility" (wheelchair accessible) room that did not have two separate spaces--only one big room with everything in it. I asked at the desk and was told, incorrectly, that I had reserved a "mobility" room. I showed the manager my reservation; she then justified her refusal by saying that the hotel was fully booked and that there were no other rooms available (I believe that this was true), and added that if I had booked directly through the hotel website, rather than hotels.com, she "might have been able to help me." A classic bait-and-switch. Another problem: no internet access the second night of our stay due to unexplained "technical problems." There is no way that I would ever stay at this hotel again. It is poorly manged and fundamentally dishonest.
Stayed 2 nights in Apr 2025

10/10 Excellent

Omar

Stayed 1 night in Apr 2025

2/10 Terrible

Destinee

Disliked: Cleanliness, staff & service, property conditions & facilities
Our experience was unexpectedly bad and uncomfortable. The staff was dismissive and unhelpful with accommodating our requests for handicap assistance. We were celebrating our son’s birthday and the pool was closed the entire stay. The WiFi was also out for majority of our stay. Front desk staff was hearing impaired so it made it difficult to communicate our needs to them.
Stayed 1 night in Apr 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Harold

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Leah

Travelled with partner
Disliked: Cleanliness, amenities
I booked and paid for a king bed in room on Expedia. At checkin we were told our room was requested by someone else that came in so it was given to them. We got a room with double beds! Not impressed!
Stayed 1 night in Apr 2025

4/10 Poor

Aleksandra

Stayed 1 night in Apr 2025

6/10 Okay

Hilary

Travelled with family
Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Tom

Travelled with family
Liked: Amenities
I hope they update the floor by replace water resistant floor than carpet
Stayed 2 nights in Apr 2025

10/10 Excellent

Stanley

Stayed 1 night in Apr 2025

10/10 Excellent

Landiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I used the fitness room , it had nice machines and a very clean . Our room was very big for my family loved it
Stayed 2 nights in Apr 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accommodating staff.
Stayed 2 nights in Apr 2025