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Tru by Hilton Louisville East

2.5 star property

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Photo gallery for Tru by Hilton Louisville East

In-room safe, desk, blackout curtains, iron/ironing board
Billiards
Exterior
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11505 Bluegrass Parkway, Louisville, KY, 40299
  • Place, Southeast Christian Church
    ‪17 min walk‬
  • Place, Bluegrass Indoor Karting
    ‪6 min drive‬
  • Place, Kentucky Exposition Center
    ‪16 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(25 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Mobility Access Two Queen Room with tub

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4

King Room With Mobility Accessible Bathtub

  • Sleeps 2

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About this property

Tru by Hilton Louisville East

Suburban hotel with a 24-hour fitness center and free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Tru by Hilton Louisville East offers 90 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Louisville East. During your stay, you'll be within walking distance of Southeast Christian Church. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Southeast Christian Church and 6 minutes from Village Square Shopping Center
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Tru by Hilton Louisville East. Self parking is free.

This Louisville hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Louisville East Hotel
Tru Hilton Louisville East
Tru by Hilton Louisville East Hotel
Tru by Hilton Louisville East Louisville
Tru by Hilton Louisville East Hotel Louisville

Tru by Hilton Louisville East Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 388 out of 547 reviews
Rating 8 - Good. 103 out of 547 reviews
Rating 6 - Okay. 31 out of 547 reviews
Rating 4 - Poor. 11 out of 547 reviews
Rating 2 - Terrible. 14 out of 547 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Lacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet seemed off. Had issues flushing with barely any toilet paper in it. Had to flush multiple times. Seemed like a plumbing issue. Everything else was gold especually the breakfast
Stayed 1 night in Nov 2025

2/10 Terrible

Kathleen J

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Our stay was on 10/31/25. The room was the size of a closet with no room to walk. Breakfast was sit down or nothing, not for a person that wants to grab and go. Major discrepancy on pet fee. I saw in a couple of places $35 pet fee, they actually charge $75! I pointed this discrepancy out to desk clerk she looked at sites as well and saw the same thing! She was going to see if she could get a refund for me. Never heard back. Called the hotel the evening of 11/1/25 explained again and he was not at all cooperative basically telling me my complaint was invalid. Will never stay at another Hilton run hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Angel

Stayed 3 nights in Oct 2025

8/10 Good

Raul

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Meghan

Stayed 1 night in Oct 2025

10/10 Excellent

Kristy

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facility was clean inviting! Front foyer with the feel of home! Rooms were clean and comfy! Would definitely book there again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, quick check in & check out
Stayed 1 night in Oct 2025

8/10 Good

Rick, WAUKESHA

Stayed 1 night in Oct 2025

10/10 Excellent

Steven-Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kristian

Stayed 5 nights in Sep 2025

10/10 Excellent

Chasity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
At check in the clerk demanded a payment for “incidentals” or she couldn’t give me a room key. I asked the clerk what were the incidentals and she had no answer. A clear attempt to rip off the customer.
Stayed 1 night in Sep 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I had a swarm of ants in the room, got a can of bug spray from the front desk and sprayed the seam between the counter and shelve. They offered me another room, but I stayed put. But then the door to my room wouldn't lock, they spent 45 mins trying to fix it, so I suggested they move my room, which they did (not an upgrade)...whole thing took 1 hour and I missed my appointment. I had the 'do not disturb sign' on my door, yet housekeeping knocked on my door and said, 'housekeeping!'. Over priced. Tiny, tiny, tiny room, 231 sq ft. No microwave in room, and the one they have in the lobby area is almost on the floor - instead of on top of a counter. You have to get on your knees to use it. No coffee maker in room, but they have coffee in the lobby that is either hot or warm depending on the time of day. Minimal shelf & desk space in room, difficult to use a laptop. Internet speed test measured 10.48 Mbps download, 9.94 Mbps upload. Breakfast is basic and ok, but they don't refrigerate the cream cheese as required, which is a health issue. Staff at front desk is reasonable. Location is mixed - on the outskirts of Louisville but there is also a lot of traffic on Blankenbaker. Avoid the highways and take the back roads whenever possible. The deposit for incidentals is only $20. During my stay - plenty of parking, overall felt very
Stayed 7 nights in Sep 2025

10/10 Excellent

carolyn

Stayed 1 night in Sep 2025

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Trip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprises around every corner.

Everything about my stay was excellent. This was by far the nicest property I have stayed at. The breakfast was great, with the food choices changing daily. What a surprise. The staff couldn't have been more helpful and friendly. You have done an excellent job creating a great place for people to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for an overnight trip
Stayed 1 night in Aug 2025

6/10 Okay

David

Travelled with family
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Skyler

Stayed 1 night in Jul 2025

10/10 Excellent

Halee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in, friendly staff and clean rooms. Beds were also comfy!
Stayed 2 nights in Jun 2025

2/10 Terrible

Jacob

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
👎
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are smaller than some other hotels, but they are very functional. For what we needed — one night — it was perfect. Clean, fresh, and no unnecessary stuff. A great TV, too.
Stayed 1 night in Jun 2025