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Tru by Hilton Shepherdsville Louisville South

2.5 star property

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Photo gallery for Tru by Hilton Shepherdsville Louisville South

Snack bar
Indoor pool
Lobby
Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry

Explore the area

View in a map
191 Centre Drive, Louisville, KY, 40165
  • Kentucky Exposition Center
    ‪15 min drive‬
  • Kentucky Kingdom
    ‪15 min drive‬
  • Churchill Downs
    ‪18 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non-Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non-Smoking

9.0 out of 10
Wonderful
(49 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower, Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed Accessible Non Smoking, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed Accessible Non Smoking, Bathtub

8.4 out of 10
Very good
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Louisville Shepherdsville

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 358 reviews
The price is €101
includes taxes & fees
28 Sept - 29 Sept
Fairfield Inn & Suites by Marriott Louisville Shepherdsville

About this property

Tru by Hilton Shepherdsville Louisville South

Hotel in Louisville with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Tru by Hilton Shepherdsville Louisville South offers 83 accommodations with bathrobes and hair dryers. LCD televisions are featured in guestrooms.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Shepherdsville Louisville South. During your stay, you'll be within walking distance of Hawks View Glass Art Tour Cafe. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 13 minutes by car from Kentucky Kingdom and 13 minutes from Kentucky Exposition Center
  • Cats and dogs welcome for a fee (restrictions apply)
Tru by Hilton Shepherdsville Louisville South offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Tru by Hilton Shepherdsville Louisville South also features a terrace, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Louisville hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Shepherdsville Louisville South Hotel
Tru Hilton Louisville South Hotel
Tru Hilton Shepherdsville Louisville South
Tru Hilton Louisville South
Tru by Hilton Shepherdsville Louisville South Hotel
Tru by Hilton Shepherdsville Louisville South Louisville
Tru by Hilton Shepherdsville Louisville South Hotel Louisville

Reviews

Tru by Hilton Shepherdsville Louisville South Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 568 out of 804 reviews
Rating 8 - Good. 161 out of 804 reviews
Rating 6 - Okay. 43 out of 804 reviews
Rating 4 - Poor. 16 out of 804 reviews
Rating 2 - Terrible. 16 out of 804 reviews

Reviews

6/10 Okay

Kelsey

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
The hotel was okay. It was clean. However, they didnt have any staff to clean the rooms or get you towels for your stay. They just had a note on the door that said something to the effect of low on staff and that you had to go down to the front desk if you needed anything. They also charged me $50 for my service dog. No other hotel has charged me for my PDS dog. Overall the stay was fine and the hotel is clean.
Stayed 3 nights in May 2025

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean safe place. Like that the bathroom has walk in shower.
Stayed 1 night in Jun 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very unhappy with our stay. For the price we paid we expected, rooms to not smell of mold and mildew, the ice machine had stuff floating in the ice. The beds were very uncomfortable. I have never had a worst stay. Also amenities were terrible, the in room fridge didn’t work.
Stayed 1 night in Jun 2025

10/10 Excellent

Troy, Detroit

Liked: Amenities, property conditions & facilities
I love the activities they have in the lobby!
Stayed 1 night in May 2025

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and made us feel welcome. The room was clean and comfortable. Having Netflix in the room was a huge plus. Free coffee and tea was available all day and night. I can’t say enough about this room , it was great
Stayed 1 night in May 2025

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. The room clock time was off by 12 minutes and a screwdriver needed to fix it. TRU hotels are always good since they are newer.
Stayed 1 night in May 2025

6/10 Okay

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The location was perfect, my only complaint is that my room was very musty smelling. I went and asked for a room spray, front desk clerk gave me what she had but I ended up going to Walmart and buying a candle. It smelled just fine then but when I woke up in the middle of the night that same musty smell was back. I mentioned it to the front deck clerk upon my leaving and she said she would’ve gladly given me a different room. I chose not to be a nuisance. I would stay again for she.
Stayed 1 night in May 2025

10/10 Excellent

naga sasi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

KATHY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Evelyn

Stayed 1 night in May 2025

10/10 Excellent

Chris

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and the staff was always nice and helpful with any questions. The fitness area was clean and had everything needed for a good workout. the breakfast was always stocked with numerous options.
Stayed 1 night in May 2025

4/10 Poor

Tara

Business traveller
Disliked: Amenities
Extremely thin walls that I heard everything through beside and above me well past 10 PM. Extremely uncomfortable, lumpy, hard bed; poor bathroom lighting, shower sprayed water over half of the floor. It felt and smelled like a cold hospital room. Only plus was the breakfast. Very disappointing for a Hilton property.
Stayed 3 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to casino. Staff very friendly and rooms were nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Kimio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and the staff was very friendly. The gym was good and the breakfast had many options.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

M . Cassie

Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 4 nights in Mar 2025

10/10 Excellent

ANNE M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mary, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient to anything you would need
Stayed 2 nights in Feb 2025

10/10 Excellent

Frank

Stayed 1 night in Mar 2025