Best Western Lubbock West Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Free daily on-the-go breakfast
Exterior
Exterior
Family Room, Multiple Beds, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5310 Englewood, Lubbock, TX, 79424
  • Place, Ballet Lubbock
    ‪7 min walk‬
  • Place, South Plains Mall
    ‪15 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪15 min walk‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Bathtub

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Family Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 4
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen, Balcony

  • Sleeps 4
  • Free Wi-Fi

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 2
  • Free Wi-Fi

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Sofabed, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

1 King 2 Single Beds, Non-Smoking, Family Room, Microwave And Mini-Refrigerator

  • Sleeps 4
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Best Western Lubbock West Inn & Suites

A fitness center, a snack bar/deli, and a hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Best Western Lubbock West Inn & Suites offers 73 accommodations with safes and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Lubbock West Inn & Suites. During your stay, you're just a quick walk from Ballet Lubbock. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 10 minutes by foot from Ballet Lubbock and a 3-minute drive from South Plains Mall
Best Western Lubbock West Inn & Suites offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Best Western Lubbock West Inn & Suites also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Lubbock hotel.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 11 PM.

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Best Western Lubbock West Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 678 reviews
Rating 8 - Good. 137 out of 678 reviews
Rating 6 - Okay. 76 out of 678 reviews
Rating 4 - Poor. 49 out of 678 reviews
Rating 2 - Terrible. 87 out of 678 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Alexia

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Extremely dirty, blood on the sheets, unknown stuff all over the shower curtain. After the first few trips to the front desk for replacements, we decided we couldn’t stay there and getting a refund had been impossible. i’m not one to leave reviews but this has been a horrible experience.
Stayed 2 nights in Feb 2026

4/10 Poor

Roland

Liked: Staff & service
Disliked: Cleanliness, amenities
One of the main reasons booked hotel was prior stay was good. Tried to use hide a bed , nothing but crumbs when folded it out like it hadnt been cleaned in long time. Lights flickered like crazy when on and the whole cleanliness was very underwhelming,. Mini fridge had crumbs in it.
Stayed 1 night in Feb 2026

6/10 Okay

Talonna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel is old and in disrepair. The bathtub was in need of caulking, full of other people's hair and drained very slowly. The sink was slow to drain as well. There were no batteries in the TV remote and several lightbulbs were either burned out or the switches did not work.
Stayed 1 night in Feb 2026

8/10 Good

Haydee

Liked: Cleanliness, property conditions & facilities
Spacious rooms , really nice blinds that make room dark , good breakfast choices
Stayed 2 nights in Feb 2026

4/10 Poor

Eric

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Spider bite in the bed. Room needs a lot of remodeling. You get what you pay for. Won’t stay there again.
Stayed 1 night in Feb 2026

2/10 Terrible

Traneisha

Stayed 1 night in Feb 2026

10/10 Excellent

Tanner

Stayed 1 night in Feb 2026

10/10 Excellent

Seth

Stayed 1 night in Feb 2026

6/10 Okay

Jose

Stayed 1 night in Feb 2026

10/10 Excellent

courtland

Stayed 1 night in Feb 2026

10/10 Excellent

Christian

Stayed 1 night in Feb 2026

10/10 Excellent

jonathan

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2026

8/10 Good

Annette

Stayed 3 nights in Jan 2026

10/10 Excellent

Mario

Stayed 2 nights in Jan 2026

10/10 Excellent

Volodymyr

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is great, breakfast is great
Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 2 nights in Dec 2025

8/10 Good

Reuben

It was okay but the breakfast was not great. The thermometer in the room was hard to adjust.
Stayed 3 nights in Jan 2026

2/10 Terrible

Deborah

Stayed 1 night in Jan 2026

10/10 Excellent

Jayson

Stayed 1 night in Jan 2026

10/10 Excellent

Annette

Stayed 1 night in Jan 2026

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Room was great except no bath towels. Breakfast was awesome
Stayed 1 night in Jan 2026

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Quinton

Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
The room and service was great. The only thing was the elevator was VERY noisy and the walls of the elevator shook. I didn’t take the elevator but once during my stay. The breakfast was good and I was very happy with the room
Stayed 1 night in Jan 2026

10/10 Excellent

Mario

Stayed 4 nights in Jan 2026