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Ashmore Inn and Suites

2.5 star property

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Photo gallery for Ashmore Inn and Suites

Interior entrance
Lobby
Aerial view
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included

Explore the area

View in a map
4019 S Loop 289, Lubbock, TX, 79423
  • Place, South Plains Mall
    ‪2 min drive‬
  • Place, Spectrum & OMNI Theater
    ‪2 min drive‬
  • Place, Lubbock War Memorial
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds

8.0 out of 10
Very good
(24 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(15 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Non Smoking, Annex Building (Extended Stay Suite)

Studio Suite, Non Smoking, Annex Building (Extended Stay Suite)

Studio Suite, Non Smoking, Annex Building (Extended Stay Suite)

7.2 out of 10
Good
(29 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Accessible)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Roll-in Shower, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(69 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(86 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Ashmore Inn and Suites

Hotel in Lubbock with free breakfast and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Ashmore Inn and Suites offers 124 accommodations with safes and coffee/tea makers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they enjoy the free breakfast at Ashmore Inn and Suites. During your stay, you'll be within walking distance of Huneke Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free self-serve breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 2-minute drive from Spectrum & OMNI Theater and a few minutes from Huneke Park
  • Dogs welcome for a fee
Ashmore Inn and Suites offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1744 square feet (162 square meters) and includes conference space. The business-friendly Ashmore Inn and Suites also features a vending machine, a picnic area, and coffee/tea in a common area. Free self parking is available.

This Lubbock hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,744 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests requiring a ground floor room should contact the hotel directly.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ashmore Inn
Ashmore Inn Lubbock
Ashmore Lubbock
Ashmore Hotel Lubbock
Ashmore Inn and Suites Hotel
Ashmore Inn and Suites Lubbock
Ashmore Inn and Suites Hotel Lubbock

Reviews

Ashmore Inn and Suites Reviews

8.0

Very good

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 655 out of 1404 reviews
Rating 8 - Good. 324 out of 1404 reviews
Rating 6 - Okay. 187 out of 1404 reviews
Rating 4 - Poor. 109 out of 1404 reviews
Rating 2 - Terrible. 129 out of 1404 reviews

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went well. Hotel a little older but clean and nice. Could stand updating- but for the price it’s great!!
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Although the property was in need of updates; we enjoyed the help that Karime gave us ! She solved a problem with my wife's luggage and truly respects her position. However the other staff seemed misinformed did not communicate well. We went without a smoke detector in our room for 2 days after it was removed for battery replacement.
Stayed 4 nights in Sep 2025

4/10 Poor

Darren

Stayed 2 nights in Aug 2025

4/10 Poor

Johnathon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Julian

Stayed 2 nights in Sep 2025

8/10 Good

Nicole

Travelled with family
Liked: Room comfort

New furniture

My check in was pleasant however I learned the next morning that I was marked as a no show even though I checked in at 324.. the room I was originally placed in smelled horrible stale and of cigarette smoke. I requested to move. My second room was a bit better. But the cleaning was mediocre. The ac area is filthy never cleaned nor dusted. The desk was falling apart and none of the sockets on the lap work to charge items. The carpets were not that clean either. They felt sticky when walking on them it’s quite gross.
Stayed 4 nights in Sep 2025

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

New furniture and cleaning needs to be done

I was not properly checked in when I arrived. I was marked as a no show .. had to get that corrected. Had to be moved to a different room as it smelled of stale cigarettes. The second room was ok. The bathroom wasn’t very clean hair on the valve to turn water on. The carpets were sticky when barefoot. The ac’s have never been cleaned or dusted. The furniture was broken. None of the plugs for the lamps worked.
Stayed 1 night in Sep 2025

4/10 Poor

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities

Football game weekend

The room was despicable, dead roach in the closet area, dog food on the floor(we were not traveling with a dog), dog hair on the carpet, hair on the bathroom floor and tub edge, stains on kitchen counter, no cutlery in kitchen, no kitchen towels or paper towels the freezer was filthy.
Stayed 2 nights in Sep 2025

6/10 Okay

Cresta

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 2 nights in Aug 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

2/10 Terrible

Claudia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, it had ants,dog poop,and shower didn't work. The whole building was dirty. I got asked to shower in another room and i left, i ask for a refund and of course they said no. I really don't know how they have 4 stars when all the reviews are bad.
Stayed 2 nights in Sep 2025

6/10 Okay

Dale

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is ready for a major update. Room was clean but showed signs of wear. A/C was off when we went in room and room was hot. Room started to cool off and then got warm again. Staff responded promptly but said A/C compressor was going out so you can’t run it full blast. Hotel has no elevator- must walk your bags to 2nd floor. OK for one night but wouldn’t want to stay longer.
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family has stayed at Ashmore Inn for several years. The location is very convenient to shopping, restaurants, and university events we attended. The property is located slightly further back from the access road than most hotels, which makes it feel more secluded and helps tremendously with road noise. The value for the money is excellent! The hot breakfast was very good. The staff was helpful and friendly. My only complaint is the condition of the mattress -- it was very hard, dipped, and uncomfortable, which interfered with sleep, even after a seven-hour drive. An upgrade in mattresses would make this wonderful hotel truly shine!
Stayed 1 night in Sep 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DIRTY DONT STAY HERE BED BUGS BUGS ALL OVER THE PLACE
Stayed 4 nights in Sep 2025

10/10 Excellent

Douglas, Logan

Liked: Staff & service, amenities, property conditions & facilities
The exterior landscaping needs some clean up.
Stayed 2 nights in Sep 2025

6/10 Okay

Jaime

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front desk staff was friendly and helpful, room was clean. Beyond that, not a comfortable stay. No smoke detector, broken locks, clogged bathtub drains, red stains on bathroom wallpaper, pool water and pool floor was too gross and chipped to use, weight room equipment was mostly broken or not fit for use.
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Stayed 2 nights in Aug 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled like musty drugs and appearance of furniture had a rent-by-the-hour feel. Having issue getting refund and we didn’t even stay - we were assured the charge would be cancelled.
Stayed 2 nights in Aug 2025

8/10 Good

marilyn

Stayed 1 night in Sep 2025

4/10 Poor

Brian

Travelled with family
Disliked: Property conditions & facilities
Keycards never worked & opened the wrong doors all the time. Staff let people into rooms without checking ID. Furniture was stained & falling apart. Outside access doors were always unlocked. You could feel every spring in the mattress.
Stayed 2 nights in Aug 2025

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
The AC worked well, the ice machine worked, and the shower water got nice and hot. The shower drained so slowly that the tub was ankle deep after just a 10 minute shower. The freezer part of the fridge was full of ice and could not be used. There’s no way that pool was heated. I had really looked forward to swimming. In six nights I was issued a total of seven keys. I was told sometimes the locks don’t work and they are 35 years old. I wouldn’t have minded as much, but my room was one of the furthest from the front desk. I would only consider staying here again if the price was right.
Stayed 7 nights in Aug 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025