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Baymont by Wyndham Lubbock - Downtown Civic Center

2.5 star property

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Photo gallery for Baymont by Wyndham Lubbock - Downtown Civic Center

Premium bedding, desk, iron/ironing board, free rollaway beds
Premium bedding, desk, iron/ironing board, free rollaway beds
Exterior
Outdoor pool
Premium bedding, desk, iron/ironing board, free rollaway beds

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
601 Avenue Q, Lubbock, TX, 79401
  • Place, Lubbock Memorial Civic Center
    ‪5 min walk‬
  • Place, Buddy Holly Center
    ‪2 min drive‬
  • Place, Texas Tech University
    ‪4 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free rollaway beds

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, iron/ironing board, free rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Premium bedding, desk, iron/ironing board, free rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Deluxe Studio Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Junior Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Junior Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Junior Studio Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Baymont by Wyndham Lubbock - Downtown Civic Center

Motel with free parking, near Texas Tech University
This smoke-free motel features an outdoor pool, a seasonal outdoor pool, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and multilingual staff assistance.
Baymont by Wyndham Lubbock - Downtown Civic Center offers 137 air-conditioned accommodations with video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.
During your stay at Baymont by Wyndham Lubbock - Downtown Civic Center, you're just a quick walk from Lubbock Memorial Civic Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe and a multilingual staff
  • Within a 10-minute walk of Lubbock Memorial Civic Center and Fresenius Medical Care at Lubbock Heart Hosptial
  • Pets welcome for a fee
Free breakfast is served. Public spaces have free WiFi. An outdoor pool, multilingual staff, and a front-desk safe are also featured at the business-friendly Baymont by Wyndham Lubbock - Downtown Civic Center. Self parking is free.

This Lubbock motel is smoke free.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (107 centimetre high)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Baymont by Wyndham Lubbock Downtown Civic Center
Baymont by Wyndham Lubbock - Downtown Civic Center Motel
Baymont by Wyndham Lubbock - Downtown Civic Center Lubbock
Baymont by Wyndham Lubbock - Downtown Civic Center Motel Lubbock

Baymont by Wyndham Lubbock - Downtown Civic Center Reviews

Reviews

4.0
Rating 10 - Excellent. 134 out of 1003 reviews
Rating 8 - Good. 62 out of 1003 reviews
Rating 6 - Okay. 66 out of 1003 reviews
Rating 4 - Poor. 110 out of 1003 reviews
Rating 2 - Terrible. 631 out of 1003 reviews

3.4/10

Cleanliness

5.4/10

Staff & service

3.6/10

Amenities

3.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Joseph

Travelled with group
Disliked: Cleanliness, staff & service, amenities
From the prostitue/pimp in my friends room, to my nosmoking room being smoke filled to the tub with burn marks, exposed plumbing, absolutely no toilet paper in the room, paper thin bedding, peeling paint, unresponsive front desk person, this is the worst hotel I have stayed in and I have spent 1500 nights in a hotel room. ABSOLUTELY AVOID THIS HOLE.
Stayed 1 night in Nov 2025

4/10 Poor

Armando

Liked: Cleanliness
The bathroom did not have any toliet paper and there was no trach receptacle in the room.
Stayed 2 nights in Nov 2025

2/10 Terrible

omega

Travelled with family
Disliked: Cleanliness
Dirty room changed cause no hot water bugs, female staffer rude. 2nd room no bulbs no fridge microwave AC/HEAT not working. Maintenance man Danny very helpful broght bulbs n battery for beeping alarm, also fridge n tv. But no heat or air left asap after wedding cause 43 degrees outside too cold to stay in room anyloger. Sorry cant recommend or be back money was waste i have never been disappointed in a stay before. Weekend was suppose to special but downsided by this stay but it needs help
Stayed 2 nights in Nov 2025

2/10 Terrible

Ramani

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities smell smoke.. hard to breathe
Stayed 1 night in Nov 2025

2/10 Terrible

Reid

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had holes in the walls, the doors and carpet. The bed had a single sheet on it — no blanket or duvet of any kind. The bathroom had one single towel in it, which did not look clean whatsoever. There was no trash bin in the room. There was no secondary dead lock on the outside facing door, and the electronic car system on the door was busted open on the inside. There was tissue stuffed into the peephole in the door as well. Directly outside the room were homeless people milling about, and when I went down to the car one was staring and swearing at me at a 20ft distance, thankfully, but this was still extremely unsettling. This was without a doubt the worst hotel room and area I have ever had the displeasure to be in. My girlfriend and I left without staying the night and had to book a hotel elsewhere. We are avid travellers and have stayed and Baymonts in the past with good experiences, but after this one we likely will not be staying at any Baymont hotel ever again.
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Stayed 1 night in Nov 2025

2/10 Terrible

Shanna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I know this hotel was cheap so I didn’t expect much but I did expect to clean room a room. It didn’t stink we asked for a new room. The new room still stunk had holes in the wall that were stuffed with a washcloth and the tub had dirt in it. I would never ever ever recommend this hotel.
Stayed 2 nights in Nov 2025

2/10 Terrible

Marisa

Disliked: Cleanliness, property conditions & facilities
This was very literally our only option to stay in Lubbock, and we chose to drive back home. Cockroaches and bugs were everywhere, and the chair in the corner was soiled in every place a human would touch it. Surfaces were visibly dirty and the floor wasn’t vacuumed.
Stayed 1 night in Nov 2025

2/10 Terrible

Alberto

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms bug infested not clean chair stains sheetrock missing where they had been working? Writing on the door trim Had to change the room 4 times .totally not acceptable Didn't stay. Great full for the refund. First time this ever happened to us .
Stayed 3 nights in Oct 2025

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
NO Running water, Door would not lock, Very dangerous, several broken items in the room. WE DID NOT STAY THERE. HAD TO GET ANOTHER ROOM. THE HOTEL AGREED TO GIVE US A CREDIT, BUT EXPEDIA WOULD NOT HONOR IT. WE GOT SCREWED.
Stayed 1 night in Oct 2025

2/10 Terrible

Reonshay

Disliked: Staff & service, property conditions & facilities, room comfort
No breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

tucker

Liked: Cleanliness, staff & service, amenities
Great place great people
Stayed 1 night in Oct 2025

2/10 Terrible

Aurora

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Baymont by Wyndham Lubbock is unacceptable for the following reasons: The room we were given was absolutely disgusting. There were german roaches on the walls! There was a roach on the wall above the tv. There was another roach on the wall above the headboard of the 2nd bed. The bathroom was disgusting. There were 2 german roaches in the bathroom. One was on the wall, and one was on the floor. There were black stains around the sink, and the toilet/shower area was discolored brown instead of white. The door to the room was severely damaged. There were huge dents on the door area where the locks connect to the door frame. I was definitely concerned that the homeless man outside our door, standing in the parking lot, would be able to break into the room. Immediately, after surveying the room I returned to the front desk and told the man (working the night shift) that the room had roaches on the walls and we would not be able to stay in the room. He didn't seem surprised at all.
Stayed 3 nights in Oct 2025

2/10 Terrible

Eddie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been to a lot of bad hotels in my lifetime. But this one takes the cake. 1 of 2 beds were made when we walked in. Blood and boogers on the wall,roaches, our pillows were urine yellow,inside of toilet was moldy and no hot running water. The desk guy offered a other room but that one was even worst with added male fluids in their chair cushions. Go to the free breakfast area after complaining to a new desk person that showed zero care or concern. And we spot a roach crawling on the the wall towards a huge roach nest in the corner of the breakfast area. We have pbotos of everything to prove it. This hotel is a nightmare and to top it off the manager only wanted to deal with us over the phone with the desk lady as a 3rd party messenger offering 50 dollar refund. Baymont and public health services will be contacted. No one should pay 260 a night to stay in a nightmare. Unsatisfied.
Blood and boogers
Riach nest in hotel room
Roaches in the hotel room
Mold and burnt cigarette spots on seat
Stayed 1 night in Oct 2025

2/10 Terrible

Oscar

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Horrible I’d like. Refund there was drug deals going on prostitution too
Stayed 1 night in Oct 2025

2/10 Terrible

Keith

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This place is a disgrace to even be called a hotel. This place was filthy. The first room I went into they were dead flies in the bed. It smelt like it had never been cleaned or disinfected. As I walked into the bathroom, there was a wet dirty rag in the middle of the floor. The bathroom sink was full of dead insects and a used cup was sitting on the sink. I went up to the front desk and told them that this room was not acceptable very politely and he apologized and gave me a different room on the other side of the complex. As I drove over there, it seemed like no one was staying there. As I walked up to the room, I noticed one door look like it had been kicked in. another door was open, but I think someone was inside. As I walked in that room, it smelt worse than the first one. Went into the bathroom and it was dirty just as well. The beds were made, but it looked like no one had stayed in his room for a while. I went back to the front desk and told him that this isn’t gonna work that I had a son who could not sleep in these conditions due to a breathing issue. The hotel front desk gave me a refund. I contacted hotels.com about the issue. I have not heard back on a refund yet, but if I don’t, I will be contacting my bank. I would stay away from this place as it’s probably the worst experience I’ve ever had with a hotel.
Stayed 2 nights in Oct 2025

2/10 Terrible

Larry J Davisson

Stayed 2 nights in Oct 2025

2/10 Terrible

Kasey

Disliked: Cleanliness, property conditions & facilities
Baymont by Wyndham Lubbock – Downtown Civic Center: A True American Horror Story Wow. Just… wow. The word “disgusting” doesn’t even begin to describe this place. The room reeked of cigarettes, armpits, and broken dreams. The bedspread looked like it had survived multiple pandemics — COVID, SARS, and possibly the Black Plague. The carpet was torn in several places and looked like it hadn’t seen a vacuum since the Clinton administration. None of the lamps worked — which might actually be part of their strategy because darkness is the only way you’d want to see this room. If you’re looking for a place that tests your immune system, congratulations — you’ve found it! One star only because zero stars isn’t an option. On a plus side, they must be so used to people wanting a refund they didn’t even argue with us.
Stayed 1 night in Oct 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Maria

Stayed 3 nights in Oct 2025

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was extremely unclean and unsafe. The door to the room, while would successfully shut, the doorhandle was severely dameaged. The microwave was filthy. The vent in the bathroom had no cover. There was no remote for tthe TV, when I asked for one it was not delivered until the following day when I asked a second time. I was unable to upload photos.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kristen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was dirty with trash everywhere, bare bulbs in lamps, smelled like someone died, and unmade bed. Second room had holes in the walls, black plastic stapled above bathroom door, dirty linens, smoke alarm that went off all night, and smelled. Dirty people seemed to be living in hallways/rooms with doors opened. Random animals & people wondering around. Staff dis not speak english. Do NOT recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

patrick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Great customer service.
Stayed 1 night in Oct 2025

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was unsafe and unsanitary! We had to leave! There was clothes going up the stairs the walkway looked broken. The doorway looked like it had been busted in. There was one light and the others were broken. There were absolutely no towels, no toilet paper. The receptionist looked upset when we checked in.
Stayed 2 nights in Oct 2025

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled horrible and looked horrible. I had to walk out and cancel the reservation. That place needs to be closed down for full remodel. The seat was full of mold not safe at all
The seat in my room. Disgusting full of mold
Stayed 1 night in Oct 2025