It was a great location. At first Adam communicated well, but then we didn't hear from him for the rest of the stay. The communication just completely stopped, so we didn't get resolution to issues like the Wifi password not working, the shampoo despenser not working, and no dish soap to manually wash big dishes. The beds were too firm, but had plenty of pillows. Other than those issues it was a good stay in Lubbock for our family.