See all properties

Comfort Inn & Suites Lubbock West

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Lubbock West

In-room safe, desk, iron/ironing board, rollaway beds
Lobby
Free daily full breakfast
Suite, Multiple Beds, Non Smoking
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3430 W Loop 289, Lubbock, TX, 79407
  • Place, West End Center
    ‪3 min walk‬
  • Place, Lubbock Christian University
    ‪17 min walk‬
  • Place, Ballet Lubbock
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

BBQ/picnic Area
Country Inn & Suites by Radisson, Lubbock Southwest, TX
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.9 out of 5, Good, 1,617 reviews
The price is €67
includes taxes & fees
5 Apr - 6 Apr
Country Inn & Suites by Radisson, Lubbock Southwest, TX

About this property

Comfort Inn & Suites Lubbock West

This hotel features an indoor pool, a 24-hour business center, and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Comfort Inn & Suites Lubbock West offers 65 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Lubbock West. During your stay, you're just a quick walk from West End Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a 24-hour business center, and meeting rooms
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by foot from West End Center and a 3-minute drive from Ballet Lubbock
Comfort Inn & Suites Lubbock West offers its guests an indoor pool and a hot tub. WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. The business-friendly Comfort Inn & Suites Lubbock West also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Comfort Inn & Suites Lubbock West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome. They went above and beyond to make sure my experience was great! It definately made up for my abysmal experience at the Ashmore Inn!
Stayed 3 nights in Dec 2025

10/10 Excellent

rose anne

Stayed 3 nights in Dec 2025

8/10 Good

Greg

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Nov 2025

4/10 Poor

Darla

Travelled with family
Disliked: Amenities
Hotel is run down. Needs remodeled.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ami

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean
Stayed 2 nights in Dec 2025

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely disgusting. It was very dirty. There were stains all over the walls like coke or food running down the wall. It was very run down, chips in the paint all over the walls, gaps in the front door, wood door to the bathroom was all beat up, bathroom was gross, floor looked like it hasn’t been vacuumed and couch had stains all over. It looked like they took old stuff from another hotel and replaced it with that. They also price gouged because of a graduation. Instead of $100 a night, it was $254 a night. It was definitely not worth the $584 we paid with taxes for 2 nights. I also booked through Expedia and it was a pay at the property reservation. There was a pending charge for 1 night on my debit card and I called that morning to make sure I was paying at the property. The lady I spoke to said it was only an authorization hold. Again I said I want to pay at the property. We got there late and the guy at the desk just gave us the key and I told him I needed to pay. He told me the manager authorized the charges that morning on my debit card. I will never ever stay at this property again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laci

Travelled with family
Liked: Cleanliness, staff & service, amenities
My stay was excellent! The staff was friendly, beds were comfortable, and it was quiet and peaceful.
Stayed 1 night in Dec 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The breakfast was good!!
Stayed 1 night in Dec 2025

8/10 Good

Parvin

Stayed 3 nights in Dec 2025

6/10 Okay

Nelson, Allen

Travelled with family
Disliked: Cleanliness
Staff was friendly. Breakfast was great. Sheets and towels were stained. Shower was also stained or dirty. Expected more for the price they charged.
Stayed 1 night in Dec 2025

8/10 Good

Ashawnta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, breakfast hot, fresh and good. I would say- it does need a upgrade, but overall, I would say it was great for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Julisa

Stayed 2 nights in Dec 2025

6/10 Okay

Tashena

Travelled with family, Business traveller
Disliked: Cleanliness
Room could of been cleaner had a weird smell but staff was really nice
Stayed 1 night in Dec 2025

10/10 Excellent

Aubreyanah

Stayed 1 night in Dec 2025

10/10 Excellent

Felixshia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying, clean big rooms, roomy beds, very nice and helpful staff, indoor pool is great for children.
Stayed 1 night in Dec 2025

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Restful
Stayed 1 night in Dec 2025

10/10 Excellent

Amber

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve had to stay here twice in the last month due to my mother being in the hospital. Carla Romero, the manager, was amazing! All the staff were honestly! When I found out I wouldn’t be able to go home because my mom wouldn’t be discharged, Carla helped me with a new reservation. She also moved us rooms after night one to one with lower beds so my mom could get in and out of bed. I’ve had to extend my stay 3 times this time. I couldn’t say more great things about this hotel! This will be my go-to in Lubbock from now on!
Stayed 3 nights in Dec 2025

10/10 Excellent

sharene

Stayed 2 nights in Aug 2025

10/10 Excellent

Debra

Stayed 1 night in Dec 2025

8/10 Good

Juan

Stayed 1 night in Dec 2025

10/10 Excellent

Stasha

Stayed 1 night in Dec 2025

2/10 Terrible

Tabitha

If you actually want to sleep, don’t stay at Comfort Inn & Suites, West Lubbock. The first night was ok, but our second and third nights were sleepless. The second and third nights, we were awoken early with noise from the room above us. It sounded like a child running across the floor and a ball being bounced. This went on for HOURS. Our entire family of 5 laid awake Finally, at 3 am, I called the front desk. They told me they would send security up to check on it. Either they didn’t send anyone or the people above us didn’t care, but the noise/stomping continued until around 5 am. Now, I realize that can’t always be controlled but I think of the rooms were a little more soundproof or if they didn’t put little kids on the top floor, it would help. On top of the sleepless nights, the room was dirty and not well cared for. There was dried urine at the base of the toilet when we arrived to the room, and all the mirrors were dirty. Neither were cleaned the entire time we were there. There was unidentified yuck smeared on the walls. The shower was growing pink mold, and there were large paint chips throughout the room and bathroom.
Stayed 3 nights in Nov 2025

8/10 Good

Cody

Stayed 1 night in Nov 2025

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The gentleman at the breakfast was the sweetest and most helpful guy ever. The room was nice, although the bathroon tile was cracking even though it was fairly new. Otherwise the room was good and served the purpose. We had to ask for coffee, a coffee maker was in the room, but.no coffee. Front desk gladly gave us some.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathon

Stayed 3 nights in Nov 2025