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Comfort Inn & Suites Lubbock West

2.5 star property

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Photo gallery for Comfort Inn & Suites Lubbock West

Lobby
Free continental breakfast
Indoor pool
Lobby
Suite, Multiple Beds, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3430 W Loop 289, Lubbock, TX, 79407
  • Place, Lubbock Christian University
    ‪17 min walk‬
  • Place, South Plains Mall
    ‪3 min drive‬
  • Place, Texas Tech University
    ‪6 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Lubbock West

Hotel in Lubbock with free breakfast and a 24-hour business center
This hotel features an indoor pool, a 24-hour business center, and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Comfort Inn & Suites Lubbock West offers 65 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Lubbock West. During your stay, you're just a quick walk from West End Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a 24-hour business center, and meeting rooms
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by foot from West End Center and a 3-minute drive from Ballet Lubbock
Comfort Inn & Suites Lubbock West offers its guests an indoor pool and a hot tub. WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available. The business-friendly Comfort Inn & Suites Lubbock West also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Reviews

Comfort Inn & Suites Lubbock West Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 591 out of 1006 reviews
Rating 8 - Good. 227 out of 1006 reviews
Rating 6 - Okay. 108 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

Reviews

8/10 Good

christine

Liked: Room comfort
Front desk staff are wonderful, hotel is a bit run down.
Stayed 1 night in Aug 2025

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome room and super friendly staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED the king size beds in the room. The rooms were large and spacious. I would definitely stay here again!!
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ruben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little better breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Mihir

Stayed 2 nights in Jul 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

GiGi

Stayed 2 nights in Jul 2025

6/10 Okay

Cynthia

Liked: Staff & service
This is a very tired Comfort Inn. Furniture in our room was dirty, the pullout couch has a mattress about 3” thick and was uncomfortable for our daughter. The bathtub had a lot of rust on the sides and the tub mat was very old. The lampshade was splattered with a substance. Bed was comfortable.
Rust
Rust and torn tub mat
Stayed 1 night in Jul 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

great breakfast and hotel
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, comfortable beds!!!
Stayed 1 night in Jul 2025

6/10 Okay

Maria

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floor was dirty, and the towels had visible stains. All the amenities outdated. The room was located directly beneath the front entrance, so the window view was obstructed and let in very little light.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bethelhem

Stayed 1 night in Jun 2025

10/10 Excellent

Bethelhem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean quiet comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find.
Stayed 1 night in Jul 2025

10/10 Excellent

Valeria

Stayed 2 nights in May 2025

10/10 Excellent

Kimberlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around. Outstanding customer service! Clean large room. The bed was very comfortable. Delicious breakfast!
Stayed 1 night in Jul 2025

8/10 Good

Kimberlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room! Only issue was there was an enormous amount of rust in the bathtub. It looked as though someone tried to paint the tub as well. But the entire staff was super friendly and very efficient. Ashanti goes above and beyond for the guests! Excellent service! Breakfast was good too!
Stayed 1 night in Jul 2025

6/10 Okay

Kimberlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at this property. Staff is super friendly! My only complaint was that one of the beds smelled like stinky feet. I don't know if it was from the moisture in the room from the air conditioner or what. We were tired when we arrived and had to get up early so I just slept in the bed with my daughter. Other than the bed, the room was nice and clean as always.
Stayed 1 night in Jul 2025

10/10 Excellent

matthew

Stayed 1 night in Jul 2025

6/10 Okay

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms and beds were very comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Donna

Travelled with family
Liked: Amenities
Everyone is always very nice and helpful. The property is beginning to show some wear and tear, particularly the bathroom areas.
Stayed 1 night in Jul 2025