Comfort Suites University

2.5 star property

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Photo gallery for Comfort Suites University

Lobby sitting area
Pool
Suite, 1 King Bed, Non Smoking
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
4927 Marsha Sharp Fwy, Lubbock, TX, 79410
  • Place, Maxey Park
    ‪15 min walk‬
  • Place, Lubbock Christian University
    ‪17 min walk‬
  • Place, Texas Tech University
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪12 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(64 reviews)
  • 46 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(52 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 King Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Comfort Suites University

This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Comfort Suites University offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Refrigerators and microwaves are provided.

This Lubbock hotel provides complimentary wireless Internet access. LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Comfort Suites University gets good marks from our customers. During your stay, you'll be within walking distance of Maxey Park. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Covenant Lakeside Hospital and a few minutes from Maxey Park
Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites University. Free self parking is available.

This Lubbock hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Saturday, and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Lubbock Hotel
Comfort Suites University Hotel Lubbock
Comfort Suites University Hotel
Comfort Suites University Lubbock
Comfort Suites Lubbock
Comfort Suites University Lub
Comfort Suites University Hotel
Comfort Suites University Lubbock
Comfort Suites University Hotel Lubbock

Comfort Suites University Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Stephen

Travelled with family and small children, Business traveller
Disliked: Amenities
Don’t rely on having good WiFi or any at all if traveling with children. Seems like they block you out so you can get your kids to sleep early as heck
Stayed 2 nights in Jan 2026

10/10 Excellent

juan j. perez

Stayed 3 nights in Jan 2026

6/10 Okay

Susan

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Check in was quick & easy, initially. But when we got to the room we noticed that it was a shower only, no tub. (We initially thought we booked a room with a tub). So we asked if we can get a room with a tub and the desk said since we booked with hotels.com we are unable to change. We thought maybe they didn’t work with us because the hotel was thoroughly booked, but this was not the case. There were plenty of rooms available. This is sad because every hotel we have booked over the past decade have been able to work with us if there was a room change of the same price. If anyone books thru hotels.com to this hotel, be advised of their lack of making adjustments.
Stayed 1 night in Jan 2026

10/10 Excellent

Gerardo

Stayed 3 nights in Jan 2026

6/10 Okay

Kyna

Business traveller
Liked: Cleanliness, property conditions & facilities
Breakfast ended really early Front desk person might be missing some social skills
Stayed 2 nights in Jan 2026

10/10 Excellent

Eugenia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean and safe.
Stayed 1 night in Jan 2026

8/10 Good

Wendy

Stayed 2 nights in Dec 2025

10/10 Excellent

juan j. perez

Stayed 2 nights in Jan 2026

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms and great prices. Allways a pleasent stay for Goldsmith Construction Company! Thanks Guys
Stayed 1 night in Jan 2026

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness
At check-in, Michael was extremely courteous and quick. He had friendly conversation with myself and my daughter and made us feel like welcomed guests. Thank you Michael for making this stranger feel like a friend.
Stayed 1 night in Jan 2026

6/10 Okay

Stephen

Travelled with family and small children, Business traveller
Liked: Amenities, property conditions & facilities
The room was okay but needed a fresh coat of paint. Microwave smelled bad. The bathroom had rust all over the walls and the door was loud and hard to close. The carpet was dirty and not vacuumed.
Stayed 1 night in Jan 2026

4/10 Poor

Augustine

Stayed 1 night in Dec 2025

10/10 Excellent

Ruben, RANCHO VIEJO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good.
Stayed 1 night in Jan 2026

10/10 Excellent

BRENDA

Liked: Cleanliness, amenities, property conditions & facilities
Great staff at front desk, informative, and very polite despite the late hours. Room was very clean, spacious, inviting, and most of all thermostat works! Beds were comfortable, pillows could’ve been bigger, overall very pleased with my stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service
Kitchen staff stood out for me!
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front staff. Michael was very helpful and polite. Room was clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Bryan

Stayed 5 nights in Dec 2025

10/10 Excellent

Julian

Stayed 2 nights in Dec 2025

10/10 Excellent

America

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great highly recommend
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

4/10 Poor

Karen

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
The room was extremely dirty, with dust throughout. We used the pull-out bed, which was very dusty and had trash and dust along the edges. Even the sofa pillows had visible dust on them. The breakfast was acceptable, but nothing exceptional.
Stayed 1 night in Dec 2025

10/10 Excellent

Bryan

Stayed 7 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a 4-hour widespread power outage during our first night that affected the hotel. The staff was very courteous, and we were given a discount for that night. The room was clean; the breakfast was very good.
Stayed 2 nights in Dec 2025

2/10 Terrible

Lindsay

Disliked: Cleanliness, amenities
I chose this property because of the excellent online reviews, but unfortunately that was not my experience. The room was filthy and clearly neglected, far from what I expected. I never usually complain, but this was too much. The only positives were that the beds were clean and the daytime staff was friendly, but the overall lack of cleanliness overshadowed everything else. I won’t be returning and cannot recommend this property.
Stayed 1 night in Dec 2025

10/10 Excellent

Bryan

Stayed 3 nights in Dec 2025