2/10 Terrible
Bonnye K., Garland, Texas
31 Aug 2025
Terrible communication between me and the host. In order to get the address on the home I had to call VRBO customer service for their help. The morning of my trip I did not have an address or information on how to get in the home. I had a very late arrival and as we were going to bed, we discovered that we did not have any running water. Again, I could not get in touch with the host without calling VRBO customer service first. Went to bed that night with no way to use the toilets or take a shower the next morning.We ended up having to find another place to stay that next morning which was difficult because it was a TTU football game weekend so most places were booked!
Bonnye K.
Stayed 2 nights in Aug 2025