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Embassy Suites Lubbock

3.5 star property

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Photo gallery for Embassy Suites Lubbock

Lobby
Breakfast and dinner served, Italian cuisine
Indoor pool, pool loungers
Suite, 1 King Bed, Non Smoking | Private kitchen
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
5215 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪3 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪12 min walk‬
  • Place, Ballet Lubbock
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪15 min drive‬

Room options

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

8.0 out of 10
Very good
(50 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

8.8 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(86 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

8.6 out of 10
Excellent
(14 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About this property

Embassy Suites Lubbock

Tuscan-style hotel with a 24-hour fitness center and an indoor pool
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Embassy Suites Lubbock. During your stay, you're just a quick walk from South Plains Mall. Enjoy features like free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Canalettos
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of South Plains Mall and Lubbock Premiere Cinema
  • Cats and dogs welcome for a fee
Embassy Suites Lubbock offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1894 square feet (176 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Lubbock.

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 580 out of 1071 reviews
Rating 8 - Good. 185 out of 1071 reviews
Rating 6 - Okay. 151 out of 1071 reviews
Rating 4 - Poor. 72 out of 1071 reviews
Rating 2 - Terrible. 83 out of 1071 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

bobby

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean ... bathroom or bath tub amenities need some attention but nothing serious over all a very nice place to stay would book again ....
Stayed 1 night in Nov 2025

2/10 Terrible

Kourtney

Disliked: Cleanliness, amenities, property conditions & facilities
My toilet wouldn’t flush had to have it plunged twice air didn’t work. the room stayed hot the 2 nights I was there and the wallpaper was peeling in patches( not eye appealing) and furniture looks NASTY!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Edgar

Stayed 1 night in Oct 2025

4/10 Poor

Garrett

Liked: Cleanliness, staff & service
The room was very hot and the AC seemingly did not work despite being told it did. It blew very little air, and did it very loudly.
Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Stayed 1 night in Oct 2025

10/10 Excellent

Assylan

Stayed 1 night in Oct 2025

2/10 Terrible

Luzelena

Stayed 1 night in Oct 2025

10/10 Excellent

Angie

Stayed 2 nights in Oct 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We just stayed one night on our way to Santa Fe. The hotel has a pleasant appearance inside and out but it’s time for an upgrade in the rooms—needs new carpet, better sofa (and mattress), bathtub fixtures are very old and stiff. The room door mechanism needed fixing as our room cards wouldn’t work. Staff, however, was pleasant and attentive.
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dondi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Rissie

Stayed 2 nights in Sep 2025

4/10 Poor

Jimmie

Travelled with family
Disliked: Room comfort
The air system did not work in the room 60 degrees was too cold for me, the heat was broken. Stayed on second floor, neighbor above went beserk at 3:00 in the morning yelling, cussing and fighting. Told staff about the situations and they didn’t really seem to care. Pretty sure I would not recommend this place!
Stayed 1 night in Oct 2025

8/10 Good

George, Tarzan

Liked: Cleanliness
We have been coming to the property for years. Great place when we have younger kids, great place now.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and they have a wonderful breakfast! I wish the tickets for the happy hour were for a longer time frame because we always miss it due to the events we came to town to attend are always during that time frame.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room , friendly staff , breakfast was great ! Only hard part is it was alittle loud until about 1am , and you could hear cars on the highway. we are used to being asleep by 1030. But everything else was amazing! Very happy with our stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities
Cold night, the heater was not working for our room.
Stayed 1 night in Oct 2025

10/10 Excellent

Verinica

Stayed 1 night in Oct 2025

8/10 Good

Larry

Stayed 1 night in Sep 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025