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Holiday Inn Express Hotel Suites Lubbock Southwest-Wolfforth by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel Suites Lubbock Southwest-Wolfforth by IHG

Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free daily buffet breakfast
Desk, blackout curtains, iron/ironing board, free cots/infant beds
BBQ/picnic Area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
7921 Presidents Avenue, Wolfforth, TX, 79382
  • Place, Water Rampage
    ‪3 min drive‬
  • Place, South Plains Mall
    ‪6 min drive‬
  • Place, Texas Tech University
    ‪10 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (MOBILITY)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, Accessible (MOBILITY)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, Accessible (Hearing & Mobility)

Room amenity

Standard Room, Accessible (Hearing & Mobility)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

Room amenity

Suite, 2 Queen Beds, Accessible (Mobility)

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Room amenity

Standard Room, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

Standard Room, 1 King Bed (LEISURE)

Standard Room, 1 King Bed (LEISURE)

8.0 out of 10
Very good
(19 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(31 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel Suites Lubbock Southwest-Wolfforth by IHG

Family-friendly hotel with free breakfast and a 24-hour business center
A 24-hour business center, a business center, and a meeting room are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Holiday Inn Express Hotel Suites Lubbock Southwest-Wolfforth by IHG offers 84 accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel Suites Lubbock Southwest-Wolfforth by IHG. During your stay, you'll be close to Water Rampage. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes mini golf and archery
  • 10 minutes by car from Texas Tech University and 5 minutes from Water Rampage
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and a picnic area are also featured at the family-friendly Holiday Inn Express Hotel Suites Lubbock Southwest-Wolfforth by IHG. Self parking is free.

This Wolfforth hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Archery
  • Mini golf

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Suites Lubbock Southwest-Wolfforth
Holiday Inn Express Hotel Suites Lubbock Southwest Wolfforth
Holiday Inn Express Suites Lubbock Southwest-Wolfforth
Holiday Inn Express Hotel Suites Lubbock Southwest Wolfforth
Holiday Inn Express Hotel Suites Lubbock
Holiday Inn Express Suites Lubbock
Holiday Express Suites Lubbock
Holiday Inn Express Hotel Suites Lubbock Southwest Wolfforth

Holiday Inn Express Hotel Suites Lubbock Southwest-Wolfforth by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 430 out of 870 reviews
Rating 8 - Good. 241 out of 870 reviews
Rating 6 - Okay. 97 out of 870 reviews
Rating 4 - Poor. 54 out of 870 reviews
Rating 2 - Terrible. 48 out of 870 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities
Great hotel!
Stayed 1 night in Jul 2025

4/10 Poor

Araly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was wonderful but we had to go to the front 4 times to have our keys reactivated. The last time the card holder went completely out (5th time). They had to move us room and when they did they moved us to a room without a coffee maker a bag on the ceiling covering the fire water emergency spout. The tile on the floor in bathroom had black mold and was falling. However, this got my son a free mac and cheese from their pantry. Just a little frustrated.
Stayed 2 nights in Aug 2025

4/10 Poor

BreAnn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were welcoming and friendly. When i fell asleep
Stayed 1 night in Jul 2025

10/10 Excellent

Hortensia A, Fort Davis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property had recently been hit by a hail storm, the property was clean. Swimming pool was closed, that was drawback about our stay. The closure was not posted on the website.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place/management have turned into a dump

Nothing was good. The service was garbage. The rooms were worse than the service. They were dirty. They had been smoked in. There were still ashes in there. There is hair all over the bathtub on the floor. The tile was coming off the side of the wall and that was just the first room when they switched us to the second room it was even worse. It’s like they didn’t never even cleaned it. The pool was not accessible because of a health storm that happened months ago, and they still have glass everywhere from shattered glass. I used to put all my employees up in this hotel for years and I will never send another employee to that hotel until it either changes management or something drastic changes.
Stayed 3 nights in Jul 2025

4/10 Poor

jasmine

Stayed 2 nights in Jul 2025

10/10 Excellent

Israel

Stayed 1 night in Jul 2025

2/10 Terrible

Maksim, Lakeland

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited for 15 minutes for the receptionist to show up to check in. Then I couldn’t even check in at the front desk, their system was down. No refund received afterwards. Horrible experience
Stayed 1 night in Jul 2025

10/10 Excellent

Manuel

Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
A plus for this property. The only downside was that the pool was not available, likely due the massive hail storm that blew through not long before our trip that also damaged the windows in the pool area.
Stayed 2 nights in Jul 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Hail damage to property is extensive. Glass still to be found in parking lot a month after storm. Pool is closed. Breakfast great. Staff friendly. Safe neighborhood. Fair for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late due to traffic, was greeted with the friendliest host he was fast and gave great food recommendations. Room was clean and spacious.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly. Our room's curtains were torn and shower curtain was torn in many places and sink faucet dripped the whole time. It just needs some attention, new curtains, new shower curtain. The toilet is super short like the OLD TOILETS USED TO BE. Just needs updating.
Stayed 1 night in Jul 2025

6/10 Okay

Suzan

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is in needs to gave a face lift. Our curtains were torn, the feels dirty, the pillows were pancakes, we had to call for toilet paper, very thin paper. We ended up buying toilet paper abd tissues. The staff was very nice and friendly. We like the location and have stayed here before. It has just seeens like it has deteriorated quickly.
Stayed 2 nights in Jul 2025

8/10 Good

Andrea

Disliked: Amenities
Stayed 1 night in Jul 2025

8/10 Good

Craig

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Mar 2025

4/10 Poor

Terry

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

DEVIN

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The refrigerator, microwave and coffee maker did not work. The staff were rude and condescending to my wife
Stayed 3 nights in Jun 2025

10/10 Excellent

Abygale

Stayed 1 night in Jun 2025

8/10 Good

Roselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, the day time staff are good, very friendly and very accommodating. It was the night time staff that I don’t like. When we arrived in the evening after the event that we attended we asked for towels, she said that we will bring down the towels that we used so that she will give us newly washed towels. So we went up and down to get the used towels so that she will replace them to new ones. She was talking on the phone when we reached the desk. We waited for too long, then she login to the computer and asked our room number. She “checked” in the computer that took her long, she gave us 2 but we need 3 in each room. We had 2 rooms and there were 6 of us. When we arrived in the room there were only 2 towels per room and we already used them. We asked for 4 towels but she gave us 2 and we insisted we need 3. She did the same thing on the other room, we asked for 3 and gave us 1. She asked the room number of the other room and checked her computer again. My thing is, just towels. I’ve been in so many hotels but why this particular staff is so stingy of towels but the day time staff were good, no questions asked and no computer login. I hope this staff should improve her ability to deal with customers. Towels are part of their accommodation and they should provide them without questions. Thanks!
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful! Room clean; air and fridge both worked well.
Stayed 1 night in Jun 2025

2/10 Terrible

Roberta

Disliked: Amenities
Can’t check in due to not accepting my debit card. Have to get it refunded through Expedia.
Stayed 1 night in Jun 2025

4/10 Poor

Christina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness
Great stay.
Stayed 2 nights in Jun 2025