Quality Suites Lubbock Southwest

2.5 star property

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Photo gallery for Quality Suites Lubbock Southwest

Exterior
Lobby
Desk, soundproofing, iron/ironing board, free cots/infant beds
Free daily full breakfast
Desk, soundproofing, iron/ironing board, free cots/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪15 min walk‬
  • Place, Texas Tech University
    ‪10 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

1 Queen Bed, Suite, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds, Suite, Nonsmoking, Upgrade

  • Sleeps 4
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(42 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.2 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Quality Suites Lubbock Southwest

Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Quality Suites Lubbock Southwest offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Suites Lubbock Southwest. During your stay, you'll be within walking distance of South Plains Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by foot from South Plains Mall and a 3-minute drive from Lubbock Premiere Cinema
Quality Suites Lubbock Southwest offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Suites Lubbock Southwest. Free self parking is available.
Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Lubbock Southwest Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 462 out of 1015 reviews
Rating 8 - Good. 258 out of 1015 reviews
Rating 6 - Okay. 139 out of 1015 reviews
Rating 4 - Poor. 80 out of 1015 reviews
Rating 2 - Terrible. 76 out of 1015 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice would stay again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place to stay and available on last minute notice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Arlanda

Liked: Cleanliness, staff & service, amenities
Staff had great customer service room was cleean parking was good was business friendly would stay thier again
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Was okay stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Great stay for traveling thru!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Angelita J

Liked: Cleanliness, staff & service, amenities
My experience was AWESOME the stay was worry free only one day but comfortable relaxed will stay again soon
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angelita J

Liked: Cleanliness, staff & service, amenities
Clean room friendly staff very nice stay 4 days and going back February
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities
Room was great service was wonderful
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities
Good value
Stayed 1 night in Feb 2026
Verified

6/10 Okay

MARY

Disliked: Property conditions & facilities
Good location, close to Tech, but overall feel was meh. The place is shabby and smelled of smoke.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Salem

Liked: Cleanliness, amenities
Staff was very nice, and the rooms themselves were great.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tawnya Tye

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities
Room was spotless the staff was friendly and the breakfast was good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Barrett

Liked: Cleanliness, staff & service, amenities
Staff was extremely helpful always making sure my stay was great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was courteous and professional
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jackie

Liked: Staff & service
Front desk was nice at check in
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great place.. fabulous staff... CLEAN!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Katherine at the front desk was very friendly and courteous.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have a front desk employee by the name of Crystal that in my personal view is a great asset to Quality Inn, Southwest Lubbock. She has a great personality and is very skilled in Customer relations. These types of skills often bring back repeat customers, which often generates more revenue and customer satisfaction as a whole. Sincerly, Paul J Buchanan
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not friendly, room was dirty. Hair in bathroom and crumbs in bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Very friendly and professional.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

david

Liked: Amenities
Staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julie

All of the above
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Melissa

Liked: Staff & service
Front desk ladies were great they had goos greeting when we walked to check in. Hotel was decent Hotel, maybe needed to update the room just a little on floors and the ac unit, the bed was comfy 😀, and wasnt a loud environment, and the price was a decent price to book. And hotel in a good spot to drive to certain stores in area, we would book agian it was a decent hotel
Stayed 1 night in Dec 2025