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Quality Suites

2.5 star property

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Photo gallery for Quality Suites

Exterior
Lobby
Desk, soundproofing, iron/ironing board, free cots/infant beds
Seasonal outdoor pool
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Covenant Lakeside Hospital
    ‪5 min drive‬
  • Place, Texas Tech University
    ‪7 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Suite, 1 King Bed, Accessible, Non Smoking
Quality Inn & Suites
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.6 out of 5, Good, 1,012 reviews
The price is €54
includes taxes & fees
9 Nov - 10 Nov
Quality Inn & Suites

About this property

Quality Suites

Hotel with free breakfast, a quick walk to South Plains Mall
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Quality Suites offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Suites. During your stay, you're just a quick walk from South Plains Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from South Plains Mall and a 3-minute drive from Lubbock Premiere Cinema
Quality Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Suites. Free self parking is available.
Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Reviews

Quality Suites Reviews

8.2

Very good

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 457 out of 1007 reviews
Rating 8 - Good. 287 out of 1007 reviews
Rating 6 - Okay. 127 out of 1007 reviews
Rating 4 - Poor. 80 out of 1007 reviews
Rating 2 - Terrible. 56 out of 1007 reviews

Reviews

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an older property, but felt very nice and spacious. Rooms seem to be updated. Loved that the room we stayed in didn't have carpet. The room was warm when we got there, but the in room AC unit quickly cooled it down. Will definitely stay at again!
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Spacious

The hotel has a great spacious set up in the lobby. And the rooms are spacious, which is a plus you have a place to sit apart from the bed.
Stayed 1 night in Jul 2025

6/10 Okay

Cameosha

The breakfast was really good
Stayed 3 nights in Jul 2025

6/10 Okay

Aurora

Disliked: Cleanliness, property conditions & facilities
Ice machine not working on 1st floor and no elevator so you have to use stairs to go to 2nd floor and ice machine was at the end of the floor breakfast was ok there was not a lot of low calorie or carb free options
Stayed 2 nights in Jul 2025

8/10 Good

Tina, Fairfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were hoping for a swim but didn’t know the pool was under construction. Maybe I missed the notice but I sure saw it when we got there and the pool was empty.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Aisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty sheets. Old smell in the rooms, lobby had trash and people sleeping on couches
Stayed 1 night in Jun 2025

6/10 Okay

Marisela

Travelled with group
Disliked: Amenities
Friendly staff. The room was clean, and close to shopping center and restaurants. Would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy J

Liked: Cleanliness, property conditions & facilities
Check in was prompt and professional. Room was clean
Stayed 1 night in Jun 2025

10/10 Excellent

FREDDY R.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facility clean
Stayed 1 night in Jun 2025

2/10 Terrible

Elisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very bad stay for me… rooms were dirty, beds were uncomfortable and did not look clean, and the noise was ridiculous. No matter where you walked or went in Hotel… I also felt very unsafe here. I will not be staying here again when I visit my kids.
Stayed 1 night in Jun 2025

2/10 Terrible

brianna

Stayed 1 night in Jun 2025

8/10 Good

RODOLFO

Stayed 2 nights in Jun 2025

6/10 Okay

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The laminate flooring was literally flaking off under our feet. It was clean, but not in good repair.
Stayed 1 night in Jun 2025

10/10 Excellent

Francisca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Front desk lady was nice..clean room
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Room

The staff was very accommodating. The room was comfortable but half of the floor was sticky and the other was slippery.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

6/10 Okay

Carlos

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The first room they gave us had a bug/gnat infestation. They switched us to a different room and the cold water faucet handle in the bathroom sink wouldn’t budge, so we only had hot water.
Stayed 3 nights in Jun 2025

4/10 Poor

Lucas

Stayed 1 night in Jun 2025

8/10 Good

Jeree

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator
Stayed 1 night in Jun 2025

10/10 Excellent

Ellis

Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to report.
Stayed 1 night in May 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Has a couple years on it. But they keep it nice. Great value and staff was wonderful.
Stayed 3 nights in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in Jan 2025