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Quality Suites

2.5 star property

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Photo gallery for Quality Suites

Exterior
Seasonal outdoor pool
Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
5113 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪9 min walk‬
  • Covenant Lakeside Hospital
    ‪5 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

Interior entrance

Ashmore Inn and Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.2 out of 5, Very good, (1053)
The price is €69
for 1 room
includes taxes & fees
3 Jul - 4 Jul
Ashmore Inn and Suites

About this property

Quality Suites

Hotel with free breakfast, a quick walk to South Plains Mall
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Quality Suites offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Suites. During your stay, you're just a quick walk from South Plains Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from South Plains Mall and a 3-minute drive from Lubbock Premiere Cinema
Quality Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Suites. Free self parking is available.
Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 434 out of 964 reviews
Rating 8 - Good. 282 out of 964 reviews
Rating 6 - Okay. 120 out of 964 reviews
Rating 4 - Poor. 79 out of 964 reviews
Rating 2 - Terrible. 49 out of 964 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Girard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

RICHARD

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs to be renovated. Wood floors are old
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Stayed 1 night in Mar 2025

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Went for a weekend and it was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at the front desk I believe her name is Marie is so friendly helpful she has great customer service is was wonderful thank you ma’am
Stayed 1 night in Mar 2025

8/10 Good

Mollie

Stayed 1 night in Mar 2025

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this hotel based on the Excellent rating it was given. This motel, was dirty and run down. The room i was in, the floor was coming up in several places, making it a trip hazard. The sofa was dirty, the bathroom had missing light covers, and the grout in the shower is horrible. There is no elevator here either. The only thing i can say was good, is that the bed was very comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs an overhaul. Floor coming up, paint chipping, sink handles loose, air conditioning works sometimes and sometimes not (Room 117).
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall exterior of the property was perfectly fine, however the room itself had some problems. I had noticed that the plug under the desk wasn't in the best of condition, and there were no additional blinds to help keep the light out from the sides of the scroll blind (which is a bit of a problem when the bed is right next to the window and a beam of light can just hit you in your face while you're sleeping) Otherwise the breakfast they had wasn't great; Batter for the waffle mix didn't taste good, the sausage gravy they had gave me a taste/smell of cigar smoke, and the other items were lacking mid-quality.
Stayed 1 night in Feb 2025

10/10 Excellent

Kenny

Stayed 1 night in Jan 2025

8/10 Good

Lavada L

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The room was larger than most but the linoleum was coming up. Their cleaning could have been much better. The biggest disappointment was that the breakfast food that should have been hot was cold.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pam

Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rick

Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Stayed 4 nights in Jan 2025

2/10 Terrible

Irma

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here!!! Room 202 is infested with bed bugs. After calling to speak to the manager, she has yet returned my call. The guy today said, “she will call you when she can.” I chose this hotel because of the location, but I regret staying there. My daughter got bit by bed bugs, restroom was disgusting, it looked like the room hadn’t been vacuumed, and people yelling after 11pm. Do not stay here.
Stayed 1 night in Feb 2025

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service
The staff was nice. Rooms were clean. We did have to be given a different room when we checked in because the ac unit was broken, but second room was fine. This location didn't have good sinage at the road and I missed it a couple times. It also wasn't the most convenient place for us to choose. Overall it was a good pick for the price. Good value.
Stayed 2 nights in Feb 2025

2/10 Terrible

Aaron Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful. The walls are a little thin, so it's not quiet. But it was nice!
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and nice
Stayed 2 nights in Feb 2025

4/10 Poor

Gail

Disliked: Property conditions & facilities, room comfort

Won’t come again

Room needed a lot of repairs and some repairs had been done poorly. Air unit was coming off wall, floor was not down good. Bed was messed up with a spring or something. Majority was clean but something’s hadn’t been touched.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Great place and service. Clean comfortable and great breakfast options. Will stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

shannon

Travelled with family
Liked: Room comfort

Room 108 needed attention

The room was clean, but there was a smear ( very tiny) of BM on the wall next to the toilet. The lamp on the desk, and coffee maker were both not working. A REALLY WEIRD PHENOMENA OF FOX NEWS MUTED. All other channels worked. Hmmmmm? All but the BM smear was reported to the front desk clerk. I forgot that very important part of BM smear. In light of all the above so still gave a $5 dollar tip to maids for all their hard work. Room 108 Thank you, Shannon Slaton
Stayed 1 night in Feb 2025

8/10 Good

Duane W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025