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Quality Suites Lubbock Southwest

2.5 star property

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Photo gallery for Quality Suites Lubbock Southwest

Exterior
Free daily full breakfast
Lobby
Seasonal outdoor pool
Desk, soundproofing, iron/ironing board, free cots/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, Huneke Park
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.2 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Baymont by Wyndham Lubbock
Lubbock
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.7 out of 5, Good, 1,000 reviews
The price is €56
includes taxes & fees
17 May - 18 May
Baymont by Wyndham Lubbock

About this property

Quality Suites Lubbock Southwest

Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Quality Suites Lubbock Southwest offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Suites Lubbock Southwest. During your stay, you'll be within walking distance of South Plains Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from South Plains Mall and a 3-minute drive from Lubbock Premiere Cinema
Quality Suites Lubbock Southwest offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Suites Lubbock Southwest. Free self parking is available.
Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Lubbock Southwest Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

david

Business traveller
Liked: Amenities
Staff
Stayed 1 night in Jan 2026

2/10 Terrible

Justin

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Room was damaged, dirty towel. All employees except the night manager, were racist and discriminatory. Said my kids were loud and running down halls all night, but they were asleep. Threatened to call cops because my kids are homeschooled and not in regular school, and because they don’t like to wear shoes in the hotel. They don’t like me making reservations through hotels.com and said that I cannot stay there unless I make a reservation through their number or website.
Stayed 1 night in Jan 2026

2/10 Terrible

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Stayed 1 night in Jan 2026

10/10 Excellent

Angelita J

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room friendly staff very nice stay 4 days and going back February
Stayed 4 nights in Dec 2025

10/10 Excellent

Justin

Stayed 2 nights in Jan 2026

10/10 Excellent

Justin

Stayed 2 nights in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 2 nights in Jan 2026

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Room was super dirty and the showers did not work properly
Stayed 1 night in Jan 2026

8/10 Good

Kenneth

Stayed 3 nights in Jan 2026

4/10 Poor

Don

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

6/10 Okay

Chane

Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 2 nights in Jan 2026

4/10 Poor

Elaine

Travelled with family
My husband spilled water when he fell in the middle of the night and when I mopped the water up with one of the bathroom towels, it came up with an amazing amount of dirt on it The room was dusty. There was a cracked lampshade. There was colouring and scribbling on one of the bulkheads. The microwave was dirty with encrusted food. Woodwork was damaged in several places. Pillows, mattress and sheets were fine and comfortable. The front desk staff were personable and we had very little other contact with staff. My husband fell in the middle of the night not due to any negligence on the part of the property and we were in a hurry to leave and get on the road so I did not voice my concerns with the front desk upon leaving. I work in hospitality myself and it grieves me to leave these critcal comments as I know that hospitality workers in general are often overworked and underpaid. But I would not recommend this hotel to anyone unfortunately.
Stayed 1 night in Dec 2025

8/10 Good

Jay

Liked: Staff & service, property conditions & facilities, room comfort
The shower was draining really slow and there was hair in the tub from a previous occupant. I asked them to take a look at it and they took care of it without any problems. Friendly staff, prompt response, much appreciated!
Stayed 2 nights in Jan 2026

4/10 Poor

Keshawn

Stayed 1 night in Dec 2025

4/10 Poor

Jessica

Stayed 1 night in Dec 2025

6/10 Okay

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Stayed 1 night in Dec 2025

10/10 Excellent

Esteban

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was great service was wonderful
Stayed 4 nights in Dec 2025

10/10 Excellent

Kyle

Stayed 2 nights in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025