Quality Suites Lubbock Southwest

2.5 star property

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Photo gallery for Quality Suites Lubbock Southwest

Lobby
Exterior
Desk, soundproofing, iron/ironing board, free cots/infant beds
Free daily full breakfast
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, Huneke Park
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(39 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Suites Lubbock Southwest

Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Quality Suites Lubbock Southwest offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Suites Lubbock Southwest. During your stay, you'll be within walking distance of South Plains Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from South Plains Mall and a 3-minute drive from Lubbock Premiere Cinema
Quality Suites Lubbock Southwest offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Suites Lubbock Southwest. Free self parking is available.
Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Lubbock Southwest Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1006 reviews
Rating 8 - Good. 269 out of 1006 reviews
Rating 6 - Okay. 121 out of 1006 reviews
Rating 4 - Poor. 81 out of 1006 reviews
Rating 2 - Terrible. 71 out of 1006 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tawnya Tye

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff.
Stayed 1 night in Dec 2025

6/10 Okay

Anita

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Front desk staff was so friendly and inviting. Room was clean but low flow toilet was a little bit of a nuisance. Room didn't have curtains, only a blind, which made me feel a little uneasy. TV needs updating. Price and location were good so overall not bad.
Stayed 1 night in Dec 2025

2/10 Terrible

Argelia

Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Francis

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay for traveling thru!
Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025

8/10 Good

Anthony

Stayed 1 night in Nov 2025

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Very friendly and professional.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

8/10 Good

Anthony

Stayed 2 nights in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

8/10 Good

Salem

Business traveller
Liked: Cleanliness, amenities
Staff was very nice, and the rooms themselves were great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Casey

Stayed 4 nights in Nov 2025

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk staff was definitely courteous & very helpful. It seems it's an older hotel but price was affordable, rooms were clean for the most part & beds were comfortable. That 's saying a lot from a person with back issues. I didn't wake with a sore back. One of the headboards had hand prints on it so we had to wipe it down. I always carry medical wipes for all hotel stays. LOL!!
Stayed 1 night in Nov 2025

2/10 Terrible

Julio

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was horrible, very dirty and smelled. They did not have any other 2 twin bed. We left. How can I get my money back?
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness
Before booking this property, be aware that there is no elevator in the building. This should be an ADA violation. The only other issue observed during our stay is that the only working outlets in our room were the ones in the walls. If you need to charge any type of device, you must plug the adapter into a wall outlet which is hidden behind the furniture. None of the outlets in the lamps worked.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Stayed 2 nights in Oct 2025

10/10 Excellent

Barrett

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely helpful always making sure my stay was great
Stayed 2 nights in Nov 2025

2/10 Terrible

Shawnee

Liked: Staff & service
Disliked: Cleanliness, amenities
The room had mold on the air condition and it also had mold in the restroom.
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025