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Tru by Hilton Lubbock Southwest

2.5 star property

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Photo gallery for Tru by Hilton Lubbock Southwest

Reception
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Outdoor pool
Snack bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
6407 62nd Street, Lubbock, TX, 79424
  • Place, Water Rampage
    ‪14 min walk‬
  • Place, Ballet Lubbock
    ‪19 min walk‬
  • Place, Texas Tech University
    ‪8 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(72 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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The price is €65
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11 Jan - 12 Jan 2026
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About this property

Tru by Hilton Lubbock Southwest

Hotel in Lubbock with free breakfast and a fitness center
An outdoor pool, a fitness center, and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Tru by Hilton Lubbock Southwest offers 98 accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Lubbock Southwest. During your stay, you'll be within walking distance of Water Rampage. Free breakfast, free WiFi in public areas, and an outdoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a gym
  • 15 minutes by foot from Water Rampage and a 3-minute drive from Ballet Lubbock
  • Cats and dogs welcome for a fee
Tru by Hilton Lubbock Southwest offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Lubbock Southwest. Parking is available for a fee.

This Lubbock hotel is smoke free.

Guests are served free on-the-go breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 3.99 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 3.99 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Reviews

Tru by Hilton Lubbock Southwest Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 507 out of 958 reviews
Rating 8 - Good. 225 out of 958 reviews
Rating 6 - Okay. 123 out of 958 reviews
Rating 4 - Poor. 56 out of 958 reviews
Rating 2 - Terrible. 47 out of 958 reviews

Reviews

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine was out on 4th floor. Had to go to the 1st floor- not a huge deal. I was kind of upset that they charged $4 a day for parking. That was definitely not known ahead of time. It’s not the amount- it’s the principle.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maribel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing bed

The bed and the pillows AMAZING!
Stayed 1 night in Sep 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer, Burnet

Stayed 1 night in Sep 2025

6/10 Okay

Ruby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 1 night in Jun 2025

2/10 Terrible

Shaul

Business traveller
Disliked: Staff & service, room comfort
Ac wasn’t working
Stayed 1 night in Sep 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went into the room, it was dirty (bed unmade, dirty towels on the floor, ect.) Went to the front desk, told them, he went and "cleaned" the room, when I went back to the room, he had made the bed up, without changing the sheets! The bed had the same sheets on it that I saw the first time. TERRIBLE> left without staying.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I definitely would stay there again
Stayed 2 nights in Aug 2025

10/10 Excellent

Grayson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

JJ

Stayed 2 nights in Aug 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Erik

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Parking, was unavailable at the hotel we ended up parking in a near by La Quinta and walking to this hotel, as a refund or any type of help was not offered by the hotel staff
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay for one night was quite enjoyable. The area was quiet and the room was very clean. It was compact but nicely done
Stayed 1 night in Jul 2025

4/10 Poor

Pansy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door didn't lock
Stayed 1 night in Jul 2025

10/10 Excellent

Annabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel ever

This place was the most amazing place for sure will Book with this place again
Stayed 1 night in Jul 2025

2/10 Terrible

Carlos

Disliked: Staff & service
I forgot my Stanley cup & was told it was not found!!
Stayed 1 night in Jul 2025

10/10 Excellent

celenia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Minnelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Miranda

Disliked: Cleanliness, staff & service

Bad

Room had not been cleaned. Sheets were dirty with hair everywhere. They did not offer another room. They just gave us sheets to change the bed myself. Pretty crazy honestly.
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
It started with a strange smell, I couldn’t tell if it was the cleaning smell or mild mold/mildew. The AC was not on and it was hot, maybe that contributed to the smell. The AC temperature was decent, it could have been colder. Shower and bathroom were clean. Loved the extra storage spaces and storage options.
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Mediocre at best.

We’ve stayed here before but will not stay here again. It is needing some repairs and showings its age. The first room we were in had a clogged sink and the door wouldn’t close unless you shoved on it. The second room we were in had a condensation line in the air conditioner that leaked on the floor and had no toilet paper. When I asked for toilet paper, they said they were trying to get some...so we had to go to the store to get some. The side exit door would not close all the way, unless shoved on as well and I feel that that was a security issue that it would not close. Also, there were tiles on the floor that were broken And falling off the wall by the side door. Now they are charging per night for parking and I think it’s ridiculous.
Stayed 4 nights in Jul 2025