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Hotel Rex

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Photo gallery for Hotel Rex

Terrace/patio
Lobby sitting area
View from property
Property entrance
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Piazzale Bettino Ricasoli 19, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪2 min walk‬
  • Place, Piazza Napoleone
    ‪6 min walk‬
  • Place, Guinigi Tower
    ‪10 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪24 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.6 out of 10
Excellent
(34 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.8 out of 10
Excellent
(12 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, soundproofing

Standard Triple Room

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

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About this property

Hotel Rex

Hotel in Lucca with free breakfast and a bar
This smoke-free hotel features a bar/lounge, a 24-hour front desk, and a computer station. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Hotel Rex offers 25 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The free breakfast at Hotel Rex gets good marks from our customers. During your stay, you're just a quick walk from Walls of Lucca. Free WiFi in public areas and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include a front-desk safe, a computer, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Walls of Lucca and 5 minutes by foot from Porta San Pietro
  • Cats and dogs welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

The business-friendly Hotel Rex also features tour/ticket assistance, a front-desk safe, and a television in a common area.

This Lucca hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Rex Lucca
Rex Lucca
Hotel Rex Hotel
Hotel Rex Lucca
Hotel Rex Hotel Lucca

Hotel Rex Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 307 out of 556 reviews
Rating 8 - Good. 194 out of 556 reviews
Rating 6 - Okay. 42 out of 556 reviews
Rating 4 - Poor. 9 out of 556 reviews
Rating 2 - Terrible. 4 out of 556 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

ANA

Liked: Amenities
A perfect stay. Welcoming staff. Clean and cozy rooms. Great breakfast options.
Stayed 1 night in Oct 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice and quiet. Reception staff were absolutely lovely, all staff were really friendly and helpful. Decent shower, decent breakfast - good range of food. Room was comfortable, with plenty of charging points.
Stayed 5 nights in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

carrie ann

Liked: Cleanliness, staff & service, property conditions & facilities
super convenient to the train station and great value for the price.
Stayed 1 night in Oct 2025

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good. lot's of options. fresh every morning. walk to town every day. was an easy walk. walking on the wall was great. we did it every day
Stayed 3 nights in Sep 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place to check out Lucca! Staff was very helpful and it was easy access to train station and walking around.
Stayed 1 night in Sep 2025

8/10 Good

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know that you had to pay gor wifi
Stayed 3 nights in Sep 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly service
Stayed 4 nights in Sep 2025

10/10 Excellent

Mary Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic accommodations but 5-star staff

A family-friendly place to stay: The "double quadruple" room had 4 twin beds, two of which were licated in a kind of loft; the room was supplied with kids' games and toys. Fabulous breakfast. The receptionist was extremely helpful in finding information and making recommendations for us during a train strike that (pardon the pun) derailed our plans. The location, between the old city walls and the train station, was convenient and surprisingly quiet. Things were pretty basic in the room. Decor was haphazard and the closet space pretty tight. No iron or ironing board. Teeny shower. But we were not there for the amenities, and the staff was terrific.
Stayed 2 nights in Sep 2025

10/10 Excellent

Beatrix, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - excellent for public transport. We used bus and train to reach the hotel and both stopped at the Stazione which is a 3 minutes walk to the hotel. The hotel is good and affordable. Staff was very helpful storing the luggage, giving information and even a plug because ours did not work.
Stayed 2 nights in Aug 2025

8/10 Good

Nancy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. I was out until 11:30pm. I was surprised that they locked the door, but someone came right away when I rang the buzzer, so no issue.
Stayed 1 night in Aug 2025

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant family stay!

Our family had a fantastic stay at this charming hotel in Lucca! From the moment we arrived, the staff made us feel incredibly welcome—warm, attentive, and always ready to help with local tips or extra towels. The rooms were spacious, spotless, and thoughtfully designed, perfect for relaxing after a day of exploring the city’s cobbled streets and historic sites. Mornings were a treat thanks to the generous breakfast spread: fresh pastries, fruit, eggs, and delicious Italian coffee that kept us going all day. The location was ideal—quiet yet close to everything, including the city walls and lovely piazzas. It’s rare to find a place that balances comfort, hospitality, and value so well. Whether you’re travelling with kids or just looking for a peaceful getaway, this hotel hits all the right notes. We’ll definitely be back next time we’re in Lucca!
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family friendly and charming hotel, conveniently located close to the train station for a visit to beautiful Lucca.
Stayed 1 night in Aug 2025

6/10 Okay

Conor

Travelled with family
Disliked: Property conditions & facilities, room comfort
Old hotel . Good location. Noisy
Stayed 1 night in Jul 2025

8/10 Good

Haus, Glassboro

Travelled with group
Disliked: Amenities
The hotel has great potential and is located not too far from the main attractions, but it needs several improvements. The bathroom, in particular, could use some renovation. An average stay overall.
Stayed 1 night in Jun 2025

10/10 Excellent

EILEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the quirky nature of the property, old fashioned but clean and welcoming a spit away from tge main station and easy walk into tge old town definitely stay again
Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Great location.staff excellent breakfast ok. Rooms big but cluttered
Stayed 2 nights in May 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Ideal location for exploring Lucca, lovely staff and great breakfast. Would stay again in future
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Lynette

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was like stepping back in time very old hotel with decor from 1960 ish . The bed was very hard the Airconditioning didn’t work properly. The cleaning staff and lady in breakfast room were lovely along with the receptionist. The gentleman that did the night shift was very cranky. The shower was only a very low low to no pressure. The hair dryer was from the 60s could dry hair . It’s very convenient to rail way station.
Stayed 3 nights in May 2025