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4.5 out of 5

"The hotel is very comfortable and very well located for the city centre. Rooms are small but well equipped and beds are comfortable. The only I have w ... " More

By a verified traveller on Mon 08 Aug 2022

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Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€143* Per night/room 17 May - 18 May

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel San Marco. During your stay, you'll be connected to the convention centre and just a quick walk from Campo di Marte Hospital. Free breakfast, free WiFi in public areas and a poolside bar are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served at weekends
  • Free WiFi
  • The coffee shop/cafe, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Basilica of San Frediano and Piazza dell'Anfiteatro
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel San Marco ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel San Marco

Couples (2) Family (1)
4 out of 5
The hotel is very comfortable and very well located for the city centre. Rooms are small but well equipped and beds are comfortable. The only I have would be the pool area .. very busy when we visited and I would suggest more shade is available during the summer months

Posted by on 8 Aug 2022

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Comment from Hotel Management

11 Aug 2022 by MktgPR

Dear Kathryn thank you for your words and kind advices! We hope to see you soon again, Margherita Marketing (11 Aug '22)

5 out of 5
Freundlich und empfehlenswert!

Posted by on 11 Jun 2023

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Comment from Hotel Management

29 Jun 2023 by MktgPR

Lieber Rita,vielen Dank, dass Sie das Hotel San Marco für Ihren Besuch in Lucca gewählt haben und dass Sie Ihre Erfahrungen mit anderen Reisenden geteilt haben.Wir würden uns freuen, Sie wieder zu empfangen,bis bald,MargheritaMarketing (29 Juni '23)

4 out of 5
Hyvä sijainti aivan muurin ulkopuolella, muutaman minuutin kävelymatkan päässä. Mukava, palvelualtis ja kielitaitoinen henkilökunta, hyvä aamiainen, parkkitilaa autolle, mahdollisuus vuokrata polkupyörät, takaterassi /patio pienellä uima-altaalla. Lapsille sopivan kokoinen. Ainoa miinus tulee rakennuksen, huoneiden äänieristyksestä joka oli olematon. Vaikka liikenteen melua ei olekaan kaikki hotellissa meneillään oleva kuuluu liiankin hyvin.

Posted by on 1 Oct 2022

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Comment from Hotel Management

11 Oct 2022 by MktgPR

Hyvä Vieras, kiitos palautteestasi ja neuvoistasi! Toivottavasti näemme sinut pian uudelleen, Margherita Marketing (10. lokakuuta '22)

5 out of 5
Warmherziger freundlicher Empfang Tolle, moderne Zimmer. In gehdistanz für alle Sehenswürdigkeiten in Lucca.

Posted by on 5 Sep 2021

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Comment from Hotel Management

8 Sep 2021 by MKTG

Lieber Domenic, wir möchten uns ganz herzlich für ihre worte bedanken! Und wir hoffen, Sie bald wieder zu sehen. Margherita Marketing

Renovations + Closures

The property is closed between 23 December and 6 January.

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel San Marco. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Hotel San Marco was completed in February 2020. This 3-star Lucca hotel is smoke free.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1992
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Lucca Station (3.2 km / 2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel San Marco offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down duvets and premium bedding. Televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast on weekends.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hotel San Marco offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 5 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - 01306970466

This property accepts major credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 01306970466. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard and debit cards.

For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • State tax ID - 01306970466
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 5 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel San Marco Lucca
  • San Marco Lucca
  • San Marco Lucca
  • Hotel San Marco Hotel
  • Hotel San Marco Lucca
  • Hotel San Marco Hotel Lucca

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 March to 31 March.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.