The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

5.0 star property

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Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

3 outdoor pools
Exterior
Food and drink
On the beach, white sand
Reception

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Room service
  • Spa

Explore the area

Map
Point Lucea, Lucea
  • Dolphin Cove Negril
    ‪5 min drive‬
  • Hanover Museum
    ‪7 min drive‬
  • Tryall Golf Club
    ‪14 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪42 min drive‬

Room options

Signature Level Suite

  • 69.48 sq m
  • Sleeps 4
  • 1 King Bed

Signature Level Junior Suite

  • 52.79 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Signature Level Bungalow

10.0 out of 10
Exceptional
(3 reviews)
  • 82.63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers 156 air-conditioned accommodations with espresso makers and safes. 60-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a steam room. The spa is open daily.
During your stay at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa, you'll be close to Hanover Museum. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, a coffee shop, and 7 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Indulge with Swedish massages at the spa
  • Amenities include a 24-hour business center, meeting rooms, and an elevator
  • Onsite recreation includes a gym
  • 7 minutes by car from Hanover Museum and 7 minutes from Headland
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 10 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. The luxury The Signature Level At Grand Palladium Lady Hamilton Resort & Spa also features a rooftop terrace, concierge services, and 24-hour room service. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lucea resort.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has 10 restaurants on site.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (August 01 - December 31): USD 4 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: USD 18

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Room service fees of USD 18 apply for orders made from 10:30 PM-11 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 88 reviews
Rating 8 - Good. 17 out of 88 reviews
Rating 6 - Okay. 11 out of 88 reviews
Rating 4 - Poor. 2 out of 88 reviews
Rating 2 - Terrible. 6 out of 88 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 12 days. What a wonderful time provided by these outstanding hosts. Lot of people, but the grounds are large and the service is top notch. I'd comeback again. The Signature Level is where it's at.
Stayed 12 nights in Feb 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Signature level is well worth the extra money.!!
Stayed 6 nights in Apr 2025

6/10 Okay

Hovanes

Disliked: Staff & service, property conditions & facilities
Customer service from wait staff is zero
Stayed 7 nights in Apr 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the views, beach, drinks. Overall stay was fine. However my first three days were plagued with backed up bathroom. I was moved to another room and things improved tremendously afterwards. I would go back.
Stayed 5 nights in Apr 2025

10/10 Excellent

NISHANT

Travelled with family and small children
Liked: Amenities
Pool, activities and food
Stayed 3 nights in Apr 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 5 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 6 nights in Mar 2025

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Heather B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Palladium. The staff and service were excellent. The property was beautiful and clean. We appreciated the friendly greetings and smiles all day and the easy access to get a drink almost anywhere. We would love to go back again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Debra Kay

Travelled with family
Liked: Amenities
The food could have been better.
Stayed 8 nights in Mar 2025

10/10 Excellent

Jaqouya Armoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Palladium Lady Hamilton was an amazing experience. We stayed in the signature level bungalow for my girlfriend’s 28th birthday and it over-exceeded our expectations. From the staff, to the food, to the resort. Everything was amazing! The girls in the Signature Level Lounge were our best friends for our five day trip.
Stayed 5 nights in Mar 2025

10/10 Excellent

gilbert

Stayed 4 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Rebecca Sue

Liked: Cleanliness
Stayed 7 nights in Feb 2025

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service
Too many things to mention.
Stayed 6 nights in Feb 2025

6/10 Okay

Nancy

Disliked: Cleanliness, property conditions & facilities
Stayed 11 nights in Feb 2025

10/10 Excellent

Patrick

Stayed 9 nights in Mar 2025

10/10 Excellent

matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property with breathtaking views. Food was amazing (skip the mexican restaurant) and the help was beyond friendly. Lots of negative reviews about this place - come see for yourself that those are all lies. We will be back.
Stayed 8 nights in Mar 2025

10/10 Excellent

kameisha vonshay, Ravenel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier
Stayed 3 nights in Feb 2025

10/10 Excellent

Krystal Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here to celebrate my honeymoon!! This was my first time in Jamaica and we are already planning for another trip back at this hotel. We stood at the Signature Level at Lady Hamilton. Paying a little extra for the signature level was WORTH every penny!! You have access to your own pool, beach, free access to spa amenities, free room service, golf carts to go around the property, lounge and bars!! The staff was AMAZING!! Very friendly! The food was AMAZING!! Drinks were DELICIOUS. The entire resort was very CLEAN!! Lots of activities to do at the resort!! Can’t wait to come back and bring our kids!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredible. Very attentive and sweet. Very comforting.
Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy

Stayed 3 nights in Mar 2025

10/10 Excellent

richard

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
great place with wonderful staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Stevana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked it
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven, Peoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property with just about everything you could possibly want. Amazing pool is centerpiece of resort. Great service. Beautiful location. OK food. Slow wifi.
Stayed 9 nights in Feb 2025