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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

4.5 star property

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Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

3 outdoor pools
Reception
Signature Level Bungalow | Beach/ocean view
Exterior
Signature Level Bungalow | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • All-inclusive
  • Room service
  • Parking included

Explore the area

Map
Point Lucea, Lucea
  • Dolphin Cove Negril
    ‪5 min drive‬
  • Sir Alexander Bustamante Square & Around
    ‪7 min drive‬
  • Tryall Golf Club
    ‪14 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪42 min drive‬

Room options

View all photos for Signature Level Suite

Signature Level Suite

Signature Level Suite

  • 69.48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Level Junior Suite

Signature Level Junior Suite

Signature Level Junior Suite

  • 52.79 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Bungalow

Signature Level Bungalow

Signature Level Bungalow

  • 82.63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers 156 air-conditioned accommodations with espresso makers and safes. 60-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a steam room. The spa is open daily.
During your stay at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa, you'll be close to Headland. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, a coffee shop, and 7 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Indulge with hot stone massages at the spa
  • Amenities include a 24-hour business center, meeting rooms, and an elevator
  • 7 minutes by car from Headland and 7 minutes from Sir Alexander Bustamante Square & Around
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers its guests 3 outdoor swimming pools and a children's pool. There are 10 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. The luxury The Signature Level At Grand Palladium Lady Hamilton Resort & Spa also features a rooftop terrace, concierge services, and 24-hour room service. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Lucea resort.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has 10 restaurants on site.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 73 reviews
Rating 8 - Good. 16 out of 73 reviews
Rating 6 - Okay. 7 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 4 out of 73 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredible. Very attentive and sweet. Very comforting.
Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy

Stayed 3 nights in Mar 2025

10/10 Excellent

richard

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
great place with wonderful staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Stevana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked it
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven, Peoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property with just about everything you could possibly want. Amazing pool is centerpiece of resort. Great service. Beautiful location. OK food. Slow wifi.
Stayed 9 nights in Feb 2025

10/10 Excellent

Triyata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just left the property! I cannot even express the awe of this resort! We stayed in a bungalow on the signature side of the property and it was absolutely beautiful. From the cleaning crew, pool cleaners, spa staff, restaurant staff, concierge team and entertainers it was amazing. Special thanks to our concierge check in team, our airport transport driver Sir Howard; Aliah, a member of signature staff that chatted with us at the pool to ensure we were happy and Edom our golf cart driver! We will definitely plan another trip and recommend to everyone we know. Thank you Lady Hamilton Grand Palladium for the memories!
Stayed 4 nights in Feb 2025

10/10 Excellent

Shalawna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay and the staff was phenomenal! Will definitely be back soon
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy, Flower Mound

Stayed 4 nights in Feb 2025

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful! HUGE, but beautiful. With a place this large not everything is going to be perfect. But it was a wonderful experience for us. Every single staff member waz AMAZING. One downside...the agents trying to sell memberships to their "travel club" that was unexpected. Food and drinks everywhere 😋
Stayed 5 nights in Feb 2025

8/10 Good

Philip

Stayed 7 nights in Jan 2025

8/10 Good

Vernon

Liked: Cleanliness, staff & service
Rooms were large and well appointed. More attention is needed with minor repairs. If you have any physical limitations be sure to request a ground floor room as there are no elevators. Coral Pool and beach area bar staff were friendly and attentive. WestJet return flight was cancelled on 3 consecutive days before alternate flights with other airlines were booked on day 4. Finally made it home on day 5.
Stayed 10 nights in Jan 2025

10/10 Excellent

Charles Isaac Phegley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to the grand Palladium Lady Hamilton. The only negative I could point out is there are a few places in the resort that could use some touching up and maintenance. The resort in general is gorgeous, very large, and beautiful to walk. The signature level bungalow was right on the oceanfront with an outdoor shower and was just awesome!
Stayed 7 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 9 nights in Jan 2025

10/10 Excellent

Matthew John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bungalow room had a 10/10 veiw, and service was amazing for the signature level.
Stayed 7 nights in Jan 2025

10/10 Excellent

Glenn

Stayed 5 nights in Dec 2024

8/10 Good

Sachin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. Great pool, Spa facility as well as dining options. The food in the different restaurants did not taste as authentic as in typical restaurants in the US.
Stayed 5 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The location is nice. Property is great. The different optional diner is spectacular
Stayed 6 nights in Jan 2025

8/10 Good

Devol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the steel drum band. Pools were nice, rooms were nice but the beach needed some work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dalen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and accommodating
Stayed 3 nights in Jan 2025

6/10 Okay

venkata

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Kadian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Afshin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hostile service is the defining feature of this resort, overshadowing everything else. From the moment you arrive, it’s clear the staff doesn’t want you there. You’re treated as an inconvenience rather than a guest. Requests, no matter how basic—a plate at the buffet, a water refill, or a condiment—are met with shrugs, ignored, or fulfilled begrudgingly, if at all. Watching servers stand around while your food sits neglected for 10–15 minutes is infuriating. Even asking for coffee at breakfast felt like begging for a favor. This wasn’t a one-off or isolated incident—it’s a pervasive attitude across the entire resort. The indifference and hostility span restaurants, bars, the front desk, and beyond. Staff behavior makes it clear: you’re a burden, not a priority. It’s a systemic culture of neglect that leaves guests feeling unwelcome and disrespected at every turn. The facilities are dated, and while the Signature tier offers renovated rooms, the promised perks are a joke—one tote bag and hat for three rooms, with no follow-up after complaints. Food is mediocre at best, with only two of seven restaurants barely managing to be enjoyable. Drinks, confined to a single lounge for “premium” guests, felt like another hollow gimmick. Even the views, the one positive, can’t overcome the pervasive negativity. This resort’s hostile service ruins any chance of a relaxing getaway. For the price, you’re better off anywhere else. Don’t waste your time or money here.
Stayed 6 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Margie

Liked: Cleanliness
Stayed 2 nights in Dec 2024