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4.3 out of 5

"Small hotel in the middle of the old city. Very convenient location and very personal. The staff is very friendly. Rooms are clean and practical, just ... " More

By a verified traveller on Thu 07 Mar 2024

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€130* Per night/room 30 Apr - 1 May

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Altstadt Hotel Krone Luzern. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a business centre.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 4-minute walk from Chapel Bridge and 7 minutes by car from Swiss Transportation Museum
  • Pets welcome for a fee

Altstadt Hotel Krone Luzern ratings based on 39 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Altstadt Hotel Krone Luzern

Everyone (26) Business (1) Couples (3) Family (6)
5 out of 5
Small hotel in the middle of the old city. Very convenient location and very personal. The staff is very friendly. Rooms are clean and practical, just right for an overnight stay in the city.

Posted by on 7 Mar 2024

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Comment from Hotel Management

8 Mar 2024 by Altstadt Hotel Krone Luzern

Thank you so much for your awesome feedback.So nice to read that you have enjoyed your stay.Take care and thank you again.

4 out of 5
The property had a good location in old town. The room was hot even with the heating turned off it was hot we had the window open. This means we could hear outside noise. The bed was uncomfortable and the pillows useless.

Posted by on 25 Nov 2019

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Comment from Hotel Management

26 Nov 2019 by Front Office

Dear Guest Thank you very much your feedback is very important to us.

5 out of 5

Posted by on 25 Mar 2024

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Comment from Hotel Management

16 Apr 2024 by Altstadt Hotel Krone Luzern

Thank you very much for your great feedback.

5 out of 5
Super Frühstücks Buffet!

Posted by on 9 Mar 2024

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Comment from Hotel Management

16 Mar 2024 by Altstadt Hotel Krone Luzern

Vielen Dank für Ihre super Bewertung.Es freut uns das Sie einen schönen Aufenthalt hatten und das Frühstücks Buffet genossen haben.Vielen Dank und freundliche Grüsse

4 out of 5
Zentrumsnahe und gutes Hotel für einen Kurztrip in Luzern.

Posted by on 27 Jan 2024

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Comment from Hotel Management

28 Jan 2024 by Altstadt Hotel Krone Luzern

Thank you very much for your great feedback.We are happy that you have enjoyed your stay.Best regard and take care.

4 out of 5
-

Posted by on 19 Jan 2024

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Comment from Hotel Management

20 Jan 2024 by Altstadt Hotel Krone Luzern

Thank you very much for the great feedback.

4 out of 5

Posted by on 10 Dec 2023

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Comment from Hotel Management

10 Dec 2023 by Altstadt Hotel Krone Luzern

Thank you very much for the great feedback.

4 out of 5
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Posted by on 16 Nov 2023

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Comment from Hotel Management

17 Nov 2023 by Altstadt Hotel Krone Luzern

Thank you very much for your feedback.

4 out of 5
Schönes Ambiente

Posted by on 25 Mar 2023

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Comment from Hotel Management

25 Mar 2023 by Altstadthotels Luzern

Vielen Dank für Ihre sehr gutes Feedback. Hoffe Sie hatten einen schönen Azfenthalt bei uns. Schönes Wochenende

5 out of 5
Zentrale Lage, freundliches und zuvorkommendes Personal

Posted by on 23 Feb 2023

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Comment from Hotel Management

23 Feb 2023 by Altstadthotels Luzern

Vielen lieben Dank für Ihre super Rückmeldung.Schön hat es Euch bei uns gefallen und ihr hattet ein gute Zeit bei uns gehabt. Bis ein andermal.Danke danke

About the Altstadt Hotel Krone Luzern

Location Weinmarkt 12, Lucerne, CH-6004

Property Features

There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Altstadt Hotel Krone Luzern. Parking is available for a fee. This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 5 levels
  • Built in 1800
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Luzern Sgv Station (3.1 km / 2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • Television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

Altstadt Hotel Krone Luzern has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Motor boating nearby
  • Snowshoeing nearby
  • Fishing nearby
  • Casino nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 25

Special check-in instructions:

The front desk is open daily from 6:30 AM - 11:00 PM. If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

The front desk at this property is open daily from 6:30 AM - 11:00 PM.
Guests arriving after hours will need to go to the following location to check in: Hotel des Balances, Weinmarkt, Lucerne
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 10 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 11:00 PM
  • No rollaway/extra beds available
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 for adults and from CHF 12 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Krone
  • Best Western Hotel Krone Lucerne
  • Best Western Krone
  • Best Western Krone Lucerne
  • Best Western Lucerne
  • Lucerne Best Western
  • Hotel Krone Lucerne
  • Krone Lucerne
  • Hotel Krone
  • Altstadt Hotel Krone Luzern Lucerne
  • Altstadt Hotel Krone Luzern
  • Altstadt Krone Luzern Lucerne
  • Altstadt Krone Luzern
  • Altstadt Krone Luzern Lucerne
  • Altstadt Hotel Krone Luzern Hotel
  • Altstadt Hotel Krone Luzern Lucerne
  • Altstadt Hotel Krone Luzern Hotel Lucerne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.