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4.2 out of 5

"Was a nice vitit in luzern. Price was nice, but not the highest standard. " More

By a verified traveller on Thu 09 Jan 2020

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Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room, Shared Bathroom (Balcony)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at B&B Bettstatt - Neustadt, you're just a quick walk from Museum Sammlung Rosengart. Free WiFi in public areas, a bar and a coffee shop/cafe are available.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • 12 minutes by foot from Chapel Bridge and a 5-minute drive from Swiss Transportation Museum

B&B Bettstatt - Neustadt ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for B&B Bettstatt - Neustadt

Everyone (5) Couples (1) Students (1)
4 out of 5
Was a nice vitit in luzern. Price was nice, but not the highest standard.

Posted by on 9 Jan 2020

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Comment from Hotel Management

12 Feb 2020 by dt

thanks

5 out of 5
It was wonderful! I would recommend it to everyone.

Posted by on 14 Oct 2019

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2 out of 5
probleme bei buchung und keine klaren amgaben wie die abkommen zwischen booking und dem besitzer sind

Posted by on 16 Mar 2020

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Comment from Hotel Management

18 Mar 2020 by Vera

Lieber Gast, die Bedingungen sind ganz klar aufgeführt bei der Reservation. Sie müssen akzeptiert werden damit die Reservation abgeschlossen werden kann. Leider getrauen Sie sich nicht, die Kritik mit Ihrem Namen zu veröffentlichen. In diesem Falle können wir Ihnen nicht weiter helfen.

5 out of 5

Posted by on 1 Mar 2020

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Comment from Hotel Management

12 Mar 2020 by DMT

Thank you

4 out of 5

Posted by on 28 Aug 2019

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5 out of 5
Der Zmorge ist fantastisch, die Leute sehr herzlich. Total empfehlenswert. Ein alternatives, urbanes BundB-Erlebnis

Posted by on 24 Feb 2019

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Comment from Hotel Management

2 Mar 2019 by Vera

Lieber Gast Herzlichen Dank für deinen Besuch in unserem B&B Bettstatt und dein tolles Feedback. Sonnige Grüsse aus Luzern

4 out of 5
Ideales Hotel inmitten von Luzern, super Atmosphäre und zuvorkommender, unkomplizierter Service! Grosszügig grosse Zimmer, feiner Zmorgen!

Posted by , from Herisau on 25 Nov 2018

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Comment from Hotel Management

4 Jan 2019 by Vera

Lieber Ralf Herzlichen Dank für dein Feedback und deinen Besuch in unserem B&B.

4 out of 5

Einfaches Angebot, genügt zum Übernachten

Pros: Einfach, preiswert und gutes Frühstück
Cons: Für diese Klasse genügend
Location: Nähe Bahnhof, Bus und Zentrum
Nette Unterkunft, ruhig und doch zentral gelegen; günstig und empfehlenswert

Posted by on 25 Feb 2017

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5 out of 5

B&B mit Seele und Bar

Sehr cooles hotel mit Bar unten 10' vom Bahnhof. Die Gastgeber waren sehr nett, zimmer und bad hübsch und sauber. Frühstuck hervorragend! Optimal Preis leistung verhältnis

Posted by , from Bern on 18 Oct 2016

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About the B&B Bettstatt - Neustadt

Location Neustadtstrasse 10, Lucerne, 6003

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. B&B Bettstatt - Neustadt also features tour/ticket assistance and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 13 guestrooms or units
  • 2 levels
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Lucerne Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

B&B Bettstatt - Neustadt offers 13 accommodations. This Lucerne bed & breakfast provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hairdryers can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.

  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer available

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Sunday: 4 PM-8 PM
  • Monday-Sunday: 4 PM-8 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 4 PM - 8 PM
  • Monday - Sunday: 4 PM - 8 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 25.00 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 10.00 per night
  • Rollaway bed fee: CHF 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • B&B Bettstatt-Neustadt Lucerne
  • B&B Bettstatt-Neustadt
  • Bettstatt-Neustadt Lucerne
  • Bettstatt-Neustadt
  • B B Bettstatt Neustadt
  • B&b Bettstatt Neustadt Lucerne
  • B&B Bettstatt - Neustadt Lucerne
  • B&B Bettstatt - Neustadt Bed & breakfast
  • B&B Bettstatt - Neustadt Bed & breakfast Lucerne

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.