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Chateau Guetsch

4.5 star property

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Suite, Terrace, Lake View
Flat-screen TV
Exterior
Free minibar, in-room safe, individually decorated
Suite, Terrace, Lake View | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Kanonenstrasse, Lucerne, LU, 6003
  • Chateau Guetsch
    ‪2 min walk‬
  • Chapel Bridge
    ‪15 min walk‬
  • Lucerne Town Hall
    ‪15 min walk‬
  • Zürich (ZRH)
    ‪51 min drive‬

Room options

Junior Suite, 1 Queen Bed (Victoria)

  • Sleeps 3
  • 1 Queen Bed

Suite (Forster)

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite (Rachmaninoff)

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Lake View

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed (Orangerie)

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Lake View (Orangerie)

  • Sleeps 2
  • 1 Queen Bed

Room (Triple-Duplex)

  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

Suite (Turner)

  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

Suite, Corner

  • Sleeps 3
  • 1 Queen Bed

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About this property

Chateau Guetsch

Luxury hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Chateau Guetsch offers 27 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Chateau Guetsch's great location gets high marks from our customers. During your stay, you're just a quick walk from Chateau Guetsch. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Restaurant Chateau
  • Buffet breakfast served weekends for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from Chapel Bridge and 8 minutes from Swiss Transportation Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Chateau Guetsch. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4.5-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 10:30 AM.
Restaurant Chateau - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CHF 20 per night)

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 30 for adults and CHF 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Chateau

Things to do

  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1888
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 30 for adults and CHF 15 for children
  • Uncovered self parking fee: CHF 20 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
This property provides 1 electric vehicle charging station and 2 Tesla charging stations.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Chateau Guetsch
Chateau Guetsch Hotel
Chateau Guetsch Hotel Lucerne
Chateau Guetsch Lucerne
Chateau Guetsch Hotel
Chateau Guetsch Lucerne
Chateau Guetsch Hotel Lucerne

Chateau Guetsch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 371 out of 549 reviews
Rating 8 - Good. 116 out of 549 reviews
Rating 6 - Okay. 32 out of 549 reviews
Rating 4 - Poor. 16 out of 549 reviews
Rating 2 - Terrible. 14 out of 549 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! The view from the room was on another level. Walking distance to the old town.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lord Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Been staying there since i was 7 years old or 1971.. it’s like home and people are always so very nice and take good care. It has the best view of any for Old Lucerne which is beautiful walk and there is a forrest/park adjacent for quite walks.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it so much. Quiet and beautiful. Staff was amazing.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lord Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always wonderful. Have been coming here every year since I was 7 years old...first time was 1971...54 years and its always like coming home. Everyone asks why I don't stay nearer the lake..this is why. It's peaceful away from the bustle and it had the best view in Lucerne.
Stayed 15 nights in Nov 2024

10/10 Excellent

Saminakhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Lulu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great time

My first time staying at a "Chateau". The property is beautiful, and the view of the city from your hotel room is also one of our highlights of this trip. Also, we enjoyed the bar very much. The staff of this hotel are friendly and helpful too.
Stayed 2 nights in Oct 2024

6/10 Okay

Lu

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The receptionists are very nice and helpful, but the man who claimed himself as the manager is unbelievably rude and racist.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The funicular made walking access to the great areas in Lucerne very convenient. We loved exploring the entire area.
Stayed 2 nights in Sep 2024

8/10 Good

Marshall, cutler bay

Stayed 2 nights in Aug 2024

10/10 Excellent

William Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very elegant. The views from the balcony were unbelievable. The staff was second to none. Highly recommended!
Stayed 10 nights in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, beautiful views, great staff, comfortable beds. Be aware if traveling in warmer months, regular rooms have no air conditioning. I find that unacceptable for high end hotel. The main purpose of hotel is to provide there guests a comfortable room to end your day with and get a goodnight rest. Can’t do that in a warm humid hotel room. Very disappointing. There suits are air conditioned only.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Beautiful views, great rooms, and a wonderful bar. Service was excellent!
Stayed 1 night in Aug 2024

10/10 Excellent

Rajarshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing with a great location. We had a perfect view of lake Lucerne from our room. The lift to go down to the main town was right next to the hotel and it was easy to get to the city from there. Our room was clean, large and spacious. There was a great restaurant in the hotel and the staff was warm, courteous and extremely helpful. There was parking at the hotel as well. Would highly recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Experience

Beautiful hotel. Lots of character and that castle-feel we hoped for. The hotel's funicular to transport you straight to town was great. All employees were very friendly and helpful. We very much appreciated the fan provided in our room as it did not have air conditioning (typical for Europe). They offered us prosecco when we checked in which allowed me to forgive the 1 stray hair we found in the shower. We would definitely recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Guang Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality hotel with great service. Breakfast had a large variety and the food was good too.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Experience

Beautiful hotel. Lots of character and that castle-feel we hoped for. The hotel's funicular to transport you straight to town was great. All employees were very friendly and helpful. We very much appreciated the fan provided in our room as it does not offer air conditioning. They offered us prosecco when we checked in which allowed me to forgive the 1 stray hair we found in the shower. We would definitely recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like- unique, views, walking distance,staff Dislike- funicular broke down, a lot of walking,no AC in first room
Stayed 2 nights in Jul 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view , wonderful breakfast and staff. Forest trail nearby.
Stayed 4 nights in Jul 2024

10/10 Excellent

JEFF

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

No AC. Funicular broken

Funicular broken making hotel feel remote. Hot and no AC.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Historic beauty, but no AC in summer

The hotel is beautiful and has lovely views. Staff are kind and attentive. Unfortunately, since it is a historic building, it lacks some modern conveniences like air conditioning, coffee makers/water kettles in all rooms. As well, screens are not on windows or doors, so it’s best to leave the lights off to reduce number of insects in room, if opening windows or balcony doors at night to allow a bit of a breeze to combat the heat. Rooms are small but quaint. Beds comfortable and ample hot water. The funicular was broken the entirety of our stay, which made the hotel feel more remote and not convenient. Complimentary shuttle was available to pick up and drop off at the bottom of the funicular, but since the last car needed to be back at the hotel by 8pm, it was also limited. Overall, do not feel the cost and value were on par. Would recommend staying at a hotel with AC in Luzern proper, and go to the hotel for a cocktail around sunset to see and appreciate the spectacular views which are its best asset.
Stayed 1 night in Jul 2024