Skip to main content
Beginning of main content
4.5 out of 5

"ddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd " More

By a verified traveller on Thu 15 Aug 2019

Enter dates to see availability

Classic Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€328* Per night/room 22 Apr - 23 Apr

Junior Suite, Lake View (Empire)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Room, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Grand Hotel National's good location gets good marks from our customers. During your stay, you're just a quick walk from Grand Casino Lucerne. Enjoy features like free WiFi in public areas, plus 4 restaurants and a full-service spa.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, Swedish massages or reflexology at Harbour of Serenity
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna and bicycles to rent
  • Guests speak favourably about the helpful staff and the location
  • 10 minutes by foot from Chapel Bridge and a 3-minute drive from Swiss Transportation Museum
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee

Grand Hotel National ratings based on 23 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hotel National

Everyone (16) Couples (4) Business (1) Family (1)
4 out of 5

Posted by on 31 May 2021

Was this review helpful to you?
3 out of 5
ddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

Posted by on 15 Aug 2019

Was this review helpful to you?
5 out of 5

Great hotel on the banks of Lake Lucerne

This is an excellent 5 star hotel in a perfect location. Everything was top class including the prices but that is to be expected. The location is perfect in the centre of Lucerne, on the lake and opposite the station. The hotel had been there for many years and some things looked a little tired. The room was modern though and clearly there is an on going programme of refurbishment. Our only problem was a slow to empty bath. Overall, an excellent hotel which we would highly recommend. Restaurants excellent and staff very attentive

Posted by , from West Suddex, UK on 1 Sep 2017

Was this review helpful to you?
5 out of 5

Posted by on 14 Aug 2023

Was this review helpful to you?
4 out of 5

Posted by on 7 Jun 2022

Was this review helpful to you?
5 out of 5

Posted by on 1 May 2022

Was this review helpful to you?
3 out of 5
Die Lage des Hotel ist sehr gut. Ich finde das Hotel müsste neu renoviert werden, es ist sehr in die Jahre gekommen.

Posted by on 22 Oct 2021

Was this review helpful to you?
Comment from Hotel Management

21 Dec 2021 by Raimondo Erculiani

Sehr geehrte Cornelia Wir bedanken uns herzlich, dass Sie das GRAND HOTEL NATIONAL gewählt haben. Es hat uns sehr gefreut Sie bei uns begrüssen zu dürfen. Ein ganz besonderer Dank gilt vor allem Ihrer ehrlichen Rückmeldung über Ihren Aufenthalt und der Zeit, welche Sie sich dafür genommen haben. Freundliche Grüsse direkt vom Ufer des Vierwaldstättersees Raimondo Erculiani und sein Team

5 out of 5
repas au restaurant et cocktail au bar excellent. très beau hôtel et bien situé

Posted by on 4 Aug 2021

Was this review helpful to you?
Comment from Hotel Management

27 Aug 2021 by Raimondo Erculiani

Cher invité Nous vous remercions de votre visite au GRAND HOTEL NATIONAL et de votre merveilleux commentaire. Nous sommes très heureux que vous ayez apprécié votre séjour dans notre hôtel et que vous ayez été satisfait du service et de l'emplacement. En tant que client, le choix de l'hébergement vous appartient. Nous sommes donc très heureux de vous compter parmi nos précieux clients. Avec nos salutations distinguées Raimondo Erculiani et son équipe

5 out of 5

Posted by on 23 Jul 2020

Was this review helpful to you?
5 out of 5
Soggiorno piacevolissimo. Albergo molto bello, ottimi servizi e personale molto gentile, disponibile e professionale.

Posted by , from Castel San Pietro (CH) on 20 Jul 2020

Was this review helpful to you?
Comment from Hotel Management

17 Aug 2020 by Raimondo e il Team

Grazie mille per la vostra visita al GRAND HOTEL NATIONAL e per il vostro feedback positivo. A presto a Lucerna Raimondo e il Team

About the Grand Hotel National

Location Haldenstrasse 4, Lucerne, LU 6006

Property Features

Grand Hotel National offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Grand Hotel National. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This 5-star Lucerne hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Conference rooms
  • Built in 1870
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Lucerne Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hotel National offers 41 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Espresso maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.

Grand Hotel National has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Parasailing nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Sailing nearby
  • Cross-country skiing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Harbour of Serenity. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Reflexology
  • Sports massage
  • Body treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Hotel National offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 30 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 39 per person
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self-parking fee: CHF 35 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel National
  • Grand Hotel National Lucerne
  • Grand National Hotel
  • Grand National Lucerne
  • Hotel Grand National
  • Hotel National
  • Grand Hotel Lucerne
  • Grand Hotel National Hotel
  • Grand Hotel National Lucerne
  • Grand Hotel National Hotel Lucerne

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars, and is displayed on this page as 5 stars.

url importing http://www.ebookers.ie/Lucerne-Hotels-Grand-Hotel-National.h1078913-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Lucerne-Hotels-Grand-Hotel-National.h1078913-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Lucerne-Hotels-Grand-Hotel-National.h1078913-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.