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ibis budget Luzern City

1.5 star property

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Photo gallery for ibis budget Luzern City

A waterfront promenade with a church spire, a row of buildings, and a calm river.
Interior
Reception
Reception hall
Food and drink

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Kellerstrasse 6, Lucerne, 6005
  • Place, Chapel Bridge
    ‪12 min walk‬
  • Place, KKL Lucerne
    ‪12 min walk‬
  • Place, Lucerne Town Hall
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪55 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

7.8 out of 10
Good
(89 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds

Double Room, Multiple Beds

7.6 out of 10
Good
(69 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Twin Room, Multiple Beds

Family Twin Room, Multiple Beds

Family Twin Room, Multiple Beds

7.8 out of 10
Good
(24 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(15 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds

Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

ibis budget Luzern City

Along with a snack bar/deli, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Ibis budget Luzern City offers 128 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include showers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of ibis budget Luzern City's great location. During your stay, you'll be within walking distance of Chapel Bridge. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Chapel Bridge and Lucerne Town Hall
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a garden are also featured at ibis budget Luzern City. For a fee, parking is available.

This Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CHF 27 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 15 for adults and CHF 8 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2009
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 8 for children
  • Covered self parking fee: CHF 27 per day
  • Pet fee: CHF 25 per pet, per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number KZV-SLU-000086
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star Superior.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 1117 reviews
Rating 8 - Good. 382 out of 1117 reviews
Rating 6 - Okay. 213 out of 1117 reviews
Rating 4 - Poor. 73 out of 1117 reviews
Rating 2 - Terrible. 70 out of 1117 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, helpful staff and very comfortable rooms. Close to public transport.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Olivia

Liked: Cleanliness, staff & service, amenities
Clean rooms, fresh towels every day. Very accommodating to guests. Front desk employees were very nice.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

abdulkarim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service. 12 min walk from the train station. staff were lovely. nice continental breakfast. room is very compact but considering the only thing i did in it was sleep, it was perfect. all in all a great budget friendly hotel
Stayed 1 night in Mar 2026
Verified

8/10 Good

KA WAI

Liked: Cleanliness, property conditions & facilities
Budget choice in swiss for a short stay, room is clean
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rufino David

Liked: Cleanliness, staff & service
Excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Harshrajsinh

Liked: Cleanliness, amenities, property conditions & facilities
Very Good Hotel & It's Staff. Room Service was also very good
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Andreas

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Wisal

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and good condition
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was welcoming, breakfast was great! Would stay again!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean and staff was friendly. Great location to get to the train station and easy access to busses. Really enjoyed stay!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was excellent for the price
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Khin

Liked: Cleanliness, amenities, property conditions & facilities
Good location!
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Trupti

Liked: Staff & service
Disliked: Amenities
Stuff was very good and helpful but the wifi was not working during our stay
Stayed 1 night in Jan 2026
Verified

8/10 Good

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well located, if tiny in wall to wall space. We found it adequate and got help from the front desk staff to navigate our needs.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Armilyn

Liked: Amenities, property conditions & facilities
Niko was very welcoming when we checked in - excellent customer service
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria Victorina

Liked: Cleanliness, amenities, property conditions & facilities
Proximity to Old Town and bus station and the grocery
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Jan 2026
Verified

8/10 Good

Guillermo

Liked: Cleanliness
Good value for money in the area.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Anurag

Liked: Cleanliness, staff & service, amenities
centrally located..
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good centrally located
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Oliver

Liked: Cleanliness, staff & service
Everything is nice and according to price. But please, put a real door between toilet and bed. It's ridiculous. The bed is only 1.2m as well. Concluded, it's not suitable for 2 person
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Baldo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

YEONJOONG

Liked: Cleanliness, amenities, property conditions & facilities
Very nice considering the budget. If you do not mind having not much space in your room, this accommodation can be recommended.
Stayed 1 night in Dec 2025