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ibis Styles Luzern

3.0 star property

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Miscellaneous
Exterior
Standard Room, 1 King Bed
Exterior
Standard Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Friedenstrasse 8, Lucerne, LU, 6004
  • Place, Lake Side Promenade
    ‪3 min walk‬
  • Place, Lion Monument
    ‪3 min walk‬
  • Place, Chapel Bridge
    ‪10 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(7 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

7.8 out of 10
Good
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.4 out of 10
Good
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

In-room safe, desk, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2

View all photos for Standard King Room

In-room safe, desk, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Standard Twin Room Sofa Bed

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room Sofa Bed

  • Sleeps 3

View all photos for Standard Twin Room

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

Similar properties

Exterior
Hotel de la Paix
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very good, 1,000 reviews
The price is €162
includes taxes & fees
13 Jan - 14 Jan 2026
Hotel de la Paix

About this property

ibis Styles Luzern

Hotel in Lucerne with a 24-hour front desk
Coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Ibis Styles Luzern offers 115 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at ibis Styles Luzern. During your stay, you're just a quick walk from Old Swiss House. You'll find features like free WiFi in public areas, plus a business center and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Old Swiss House and Loewenplatz
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Styles Luzern.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 20 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: CHF 20 to 25 for adults and CHF 10 to 12 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • Lift

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 25 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 20 to 25 for adults, and CHF 10 to 12 for children
  • Nearby parking fee: CHF 20 per day
  • Pet fee: CHF 25 per pet, per stay
  • Rollaway bed fee: CHF 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number KZV-SLU-000046
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Styles Luzern
ibis Styles Luzern Hotel
ibis Styles Luzern Hotel Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel
Nh Luzern Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel Lucerne

ibis Styles Luzern Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 323 out of 998 reviews
Rating 8 - Good. 407 out of 998 reviews
Rating 6 - Okay. 179 out of 998 reviews
Rating 4 - Poor. 70 out of 998 reviews
Rating 2 - Terrible. 19 out of 998 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lilibeth

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is little bit far from the train station. But upon checking in. The hotel will give you a bus pass to use in Luzern area.
Stayed 1 night in Sep 2025

10/10 Excellent

Katharina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Coty

Travelled with family
Liked: Cleanliness, staff & service
Quiet location walk 2 minutes to Main Street have a bus station to the central train station .
Stayed 3 nights in Sep 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Chaoyuan, Chalfont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and clean hotel near the lakeside. It's close to bus stops and very convenient and nice for traveling to the Old Town of Lucerne.
Stayed 2 nights in Sep 2025

8/10 Good

Lamai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Linda

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Coffee and teas available 24/7. Clean and convenient for us
Stayed 1 night in Sep 2025

8/10 Good

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful. Location and breakfast were wonderful.
Stayed 2 nights in Sep 2025

6/10 Okay

Denny

Travelled with family
Disliked: Amenities
Do not get the breakfast. Hot items are cold. Flavor is not existent. Cleaning staff rushes you out before check out time.
Stayed 2 nights in Sep 2025

6/10 Okay

Leanne

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was great. The carpet in the room was dingy. Did not feel comfortable walking in bare feet on it. Rest of the room was clean. It was close to shopping and restaurants. For the cost, it worked.
Stayed 1 night in Aug 2025

6/10 Okay

Amit

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning was not working and it was not fixed even after reporting to the staff. It was just making noice but not cooling at all even if you lower the temperature.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and service. Kids loved having balcony to relax. Tasteful breakfast and very helpful staff.
Stayed 2 nights in Aug 2025

4/10 Poor

LAUREN

Liked: Cleanliness
Disliked: Room comfort

You get what you pay for in this town

Very basic rooms, tiny pillows and the AC didn’t work but you get what you pay for! It was still clean and bathroom was nice. Close to a lot of the attractions of the area
Stayed 2 nights in Aug 2025

10/10 Excellent

dorinda, sarasota

Stayed 1 night in Aug 2025

10/10 Excellent

Cathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is convenient to train station and old town areas. Friendly staff, free local bus pass provided at check in, and the staff cleaned a room quickly so we could check in early after a long night flight… highly recommend.
Stayed 2 nights in Sep 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we were looking for. More affordable option in Lucerne. Great proximity to everything in Lucerne and 5 minute walk to main area. This hotel was no frills but clean and functional. Nice staff. Would stay again. No parking lot but plenty of room on the street around the hotel for our rental car.
Stayed 1 night in Aug 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC seemed to work the first night but dud not seem to work as well as that first night. The frontdesk staff was excellent.
Stayed 6 nights in Aug 2025

6/10 Okay

Ahmad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

JI HONG

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Just convenient, but the room feels so unclean, it's not up to Swiss standard supposed to be.
Stayed 2 nights in Aug 2025

6/10 Okay

Eugene

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

No AC just blower

Location and staff are great. Breakfast was good. The ac blows outside air into the room but does not condition it. This made for warm nights which meant restless sleeping. They are too cheap to turn on the ac units. Halls and other common areas have badly stained rugs, etc.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is hard
Stayed 1 night in Aug 2025

4/10 Poor

peegee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is not being maintained well. Walls and carpet were very dirty. Bathroom drain was clogged. Room was too hot! We booked this hotel because it said it has air conditioning. The room temp wont go below 23.5C. The hallway was colder than inside the room! I asked the front desk and I was told if the temp outside is more than 25C, the room temps stays high. It didn’t make sense. Then they shouldn’t have advertised they had air conditioning if that was the case. Staff was nice though, she gave us a small fan. Helped a hit but we were still uncomfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Connie

Travelled with family
Liked: Amenities
Stafg very helpful and location excellent
Stayed 3 nights in Aug 2025

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! The staff were friendly and accommodating.The only little hiccup was that there wasn’t an in-room fridge, but everything else was great. Plus, getting around was a breeze, and we were just a short stroll away from the city center. Overall, a great experience!
Stayed 3 nights in Aug 2025

10/10 Excellent

Eduardo

Liked: Cleanliness
Stayed 1 night in Aug 2025