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Boutique Hotel KARL

3.0 star property

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Family Room, Balcony, River View | Balcony
Family Room, Balcony, River View
Breakfast buffet
Lounge
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
St.-karli-quai 12, Lucerne, LU, 6004
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Place, Chateau Guetsch
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪51 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(28 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

7.6 out of 10
Good
(5 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Double Room, Balcony, River View

Double Room, Balcony, River View

Double Room, Balcony, River View

8.8 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Balcony, River View

Triple Room, Balcony, River View

Triple Room, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room, River View

Superior Double Room, River View

Superior Double Room, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, River View

Superior Triple Room, River View

Superior Triple Room, River View

  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Quadruple Room, Balcony, River View

Superior Quadruple Room, Balcony, River View

Superior Quadruple Room, Balcony, River View

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Room, Balcony, River View

Family Room, Balcony, River View | Living area

Family Room, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 71 sq m
  • River view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

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About this property

Boutique Hotel KARL

Riverfront hotel in Lucerne with a coffee shop
A coffee shop/cafe, concierge services, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite.
Boutique Hotel KARL offers 34 accommodations with safes and hair dryers. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Boutique Hotel KARL's great location gets high marks from our customers. During your stay, you're just a quick walk from Musegg Wall. Features include free WiFi in public areas, plus a coffee shop/cafe and concierge services. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Musegg Wall and Mill Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Boutique Hotel KARL.

This 3-star Lucerne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 30 per night)
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 30 per night (656 ft away)
  • Pet fee: CHF 15 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Tourist
Tourist Hotel Lucerne
Tourist Lucerne
Boutique Hotel KARL Hotel
Boutique Hotel KARL Lucerne
Boutique Hotel KARL Hotel Lucerne
Boutique Hotel KARL Swiss Quality
Karl Swiss Quality Boutique Hotel
THE TOURIST CITY RIVER HOTEL LUCERNE

Boutique Hotel KARL Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 299 out of 521 reviews
Rating 8 - Good. 159 out of 521 reviews
Rating 6 - Okay. 44 out of 521 reviews
Rating 4 - Poor. 9 out of 521 reviews
Rating 2 - Terrible. 10 out of 521 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Terry

Stayed 5 nights in Sep 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, very clean and updated, and in a fairly quiet location. The hotel was thoughtful in the planning of the room-- a fan was provided in addition to the built-in ceiling fan, extra and different weight blankets than what was already on the bed, black-out shutters, screened windows, and plenty of glasses. I would recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything, but just far enough to be really quiet at night
Stayed 2 nights in Sep 2025

8/10 Good

Marcia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean property. Staff were very accommodating
Stayed 2 nights in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
When I go to Europe I look for safe neighborhood and clean. As I am not spending time in the room, I don't really care about amenities such as a pool, bar, etc. This hotel was good for the price but very bare bones. No air conditioning (which was not too bad in September) but there was no place to charge electronics (adapters did not fit in outlets) which is difficult in the 21sr century. Also, guests need to note that the reception desk closes at night so if you have an issue (we did NOT) it has to wait until morning. Location was excellent and walkable to everything including train station and meeting place for any excursions and very clean. Front door to building is locket at night.
Stayed 3 nights in Sep 2025

6/10 Okay

Robert H

Liked: Cleanliness, staff & service
Disliked: Room comfort

Average Hotel Further Away From Old Town Sites

Staff was friendly and helpful. The room was clean but not air conditioned. The distance to attractions was much further than the minutes shown on Hotels. com listing. For instance, the walking time to Chapel bridge was at least double the time shown on Hotels.com's site. The hotel is in Old Town but at the edge far away from Chapel bridge. The rooms were clean but "tired" with no place to sit except the beds and the desk chair.
Stayed 1 night in Sep 2025

6/10 Okay

Nirav

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for the cost.
Stayed 1 night in Aug 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good breakfast and very comfy room. It can become hot given they dont have AC , the fan worked well for me though.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff.
Stayed 2 nights in Aug 2025

8/10 Good

frank

Stayed 2 nights in Aug 2025

6/10 Okay

Sreenivasa

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
There is no AC, if the windows are opened, there are lot bugs coming in to room. Room is average.
Stayed 1 night in Aug 2025

10/10 Excellent

deepak, edison

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Aug 2025

8/10 Good

Philipp

4
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent ⭐⭐⭐⭐⭐

Very good hotel with excellent staff.
Stayed 1 night in Aug 2025

6/10 Okay

Seok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel in an excellent location. Very professional staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the river. Quick bus ride from the Lucerne train station.
Stayed 1 night in Aug 2025

10/10 Excellent

Shree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. It’s beautiful and in a very nice location and close to everything . The staff were super friendly and helped with lot of information. Must stay if you are in this city !!
Stayed 1 night in Jul 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location. The weather was perfect, however I forgot to notice that there wasn't any air conditioning. Ceiling fans and floor fans did the job plus you could open the windows.
Stayed 1 night in Jul 2025

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Rose at the front desk was welcoming & extremely helpful & kind. Rooms were clean & spacious. Complimentery breakfast was amazing!
Stayed 2 nights in Jul 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel, its a school and you will be a case study. The area is unsafe for a solo female traveler. The online pictures do not match the actual hotel. The hotel room looks like a college dorm room. The area is very dark and dim with sketchy people around. The curtains do not completely close on the window, the screen door to the balcony is flimsy and not secure, the door key barely works. Upon check-in I was standing out in the rain for over 15 mins as there was no way to enter the building. There was nobody there from 10 pm to 7 am with nobody to address any issues or safety concerns. I left the hotel as I didnt feel comfortable sleeping there. I messaged the hotel about my safety and security concerns and they not only refused to provide me with a refund, they totally ignored my complaint and didnt have the decency to respond. I would discourage anyone from booking here as the amount you pay is totally not worth what you get. This hotel is a complete tourist trap and they will take your money without offering anything in return.
Hotel is a school
Reception at night
Hotel lobby
Street hotel is on
Stayed 1 night in Jul 2025