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VISIONAPARTMENTS Lucerne Neustadtstrasse

3.0 star property

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Photo gallery for VISIONAPARTMENTS Lucerne Neustadtstrasse

Laptop workspace, iron/ironing board, free WiFi, bed sheets
Front of property
Shower, free toiletries, hair dryer, towels
Coffee/tea maker, electric kettle
Superior Room

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
Neustadtstrasse 16, Lucerne, 6003
  • Place, Chapel Bridge
    ‪12 min walk‬
  • Place, KKL Lucerne
    ‪13 min walk‬
  • Place, Lucerne Town Hall
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Studio Apartment Junior

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Studio Apartment Junior

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio Apartment Mini

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Studio Apartment Mini

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Studio

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
ibis budget Luzern City
Lucerne
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.9 out of 5, Good, 1,109 reviews
The price is €156
includes taxes & fees
21 Jun - 22 Jun
ibis budget Luzern City

About this property

VISIONAPARTMENTS Lucerne Neustadtstrasse

Along with laundry facilities, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include multilingual staff assistance. Weekly housekeeping is available.
VISIONAPARTMENTS Lucerne Neustadtstrasse offers 60 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

Our customers tell us they enjoy the overall property condition at VISIONAPARTMENTS Lucerne Neustadtstrasse. During your stay, you'll be within walking distance of Chapel Bridge. You'll find features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Within a 15-minute walk of Chapel Bridge and Lucerne Town Hall
As a guest of VISIONAPARTMENTS Lucerne Neustadtstrasse, you'll find multilingual staff, laundry facilities, and express check-in. Public spaces have free WiFi. VISIONAPARTMENTS Lucerne Neustadtstrasse also features express check-out and an elevator.

This 3-star Lucerne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 1 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Fox Luzern
Hotel Fox
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel
VISIONAPARTMENTS Lucerne Neustadtstrasse Lucerne
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel Lucerne

VISIONAPARTMENTS Lucerne Neustadtstrasse Reviews

Reviews

6.8
Rating 10 - Excellent. 120 out of 744 reviews
Rating 8 - Good. 282 out of 744 reviews
Rating 6 - Okay. 170 out of 744 reviews
Rating 4 - Poor. 93 out of 744 reviews
Rating 2 - Terrible. 79 out of 744 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities, room comfort
The location was fine. Not too far from train station and I could walk to many restaurants.
Stayed 6 nights in Sep 2025
Verified

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a great location. Perfect for travelers The property is very small. Online is a bit deceiving, it has just a foot or 2 of walkable space. If you are traveling alone and not planning on staying inside much, this is perfect. If you need a workspace or sitting spot, this may not be the best suitable spot. Other than the space, I have no complaints at all
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Compact but well equipped micro studio
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Shailesh

Disliked: Staff & service, property conditions & facilities
We
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Vincent

Disliked: Staff & service, property conditions & facilities, room comfort
Very basic no thrill room
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only loud trains but all Great
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room but extremely small. Looked like they tried to use every inch of space available. We booked this last minute and had good response from the team for a convenient check in. Train noises stop at night so we slept fine. This might be a problem for light sleepers as the trains are loud at 5am.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never did check out the laundry set up but it was located really close to everything and anything. Especially the station which was relieving. The room was clean, a bit tight for two adults but we managed. I did fix the tv in there, it somehow never got plugged in but it was an easy fix. And y’all are quick to respond to questions which was relieving when I got waylaid on the way there.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I needed. Really convenient and useful kitchenette and laundry. It was very hot so a cooling unit would be useful rather than just a fan.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Aidan Zayn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but got all that u need

first staying in an online check in concept but it went smoothly and management was quick to respond and very accomodating, great Ethiopian restaurant down below.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Julie

This hotel is clean and the room was small but well organized. There is a closet with shelves but no where to hang clothes. The biggest drawback was the location. The hotel is right next to the train station so you need to be a really sound sleeper in order to stay here because the sound of trains breaking is a very high pitched sound of metal scraping against metal.
Stayed 9 nights in Sep 2025
Verified

6/10 Okay

Ania

Liked: Cleanliness, staff & service, property conditions & facilities
The apartment is quite small but clean and they managed to use every spot. Thankfully the windows are thick! The noise from the trains below is constant and a lot. With the windows closed only hear a few really loud ones. There needs to be some hooks in the shower as there is nowhere to hang a towel. The location is aprox 10 min walk to train station and convenient to town centre
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Livia

noisy
Stayed 5 nights in Jun 2025
Verified

4/10 Poor

Marine

Liked: Cleanliness
Disliked: Staff & service, room comfort

Expensive and loud

Extremely expensive for the place - far from the city center and have constant and loud train noise.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Eslam

Disliked: Cleanliness, staff & service
the room was so tiny
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Kyuyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service, room comfort

Avoid Vision Switzerland

Our room was situated above the train tracks. We heard trains all day and night. The room was so hot we couldn't close the window to block the sound.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Eliane

Liked: Cleanliness
Very small but central, close to station so loud from the trains. AC did not work so we needed windows open.
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Kylie

Liked: Cleanliness
Disliked: Staff & service
We were in the corner of the apartment and it was so hot (no AC). It was so loud even with the windows closed from the trains. We wanted to keep the window open though because it was so hot in the room.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

CHUNHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is nice, but no AC just fan. Sometimes its quite hot there
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The walls are dirty, the AC did not work. The curtains were dirty. The noise from the trains is really bad.
Stayed 2 nights in May 2025
Verified

8/10 Good

Vincent

Liked: Staff & service, property conditions & facilities
It was convenient as a last minute booking. Very close to the tram stop. Has accessibility lift for luggage going up the stairs, and lifts. Can get a bit noisy during the late afternoon and night, many people out in the corridors, but otherwise value for money. The staff wouldn't give us the full room we booked at the start but they managed to fix the problem in the end. There were broken hooks on some of the beds and had limited coat hangers.
Stayed 2 nights in May 2025
Verified

8/10 Good

Keli

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check-in. Location was perfect. Able to park a block away. Very noisy with construction beside property early in the morning. Lots of train noisy but that wasnt too bad and calming sound. We did not see a spa which was adverised.
Verified

4/10 Poor

steen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Small, noisy and worn

Appartment to small for 2 grown up people. A/C did not work and window could not stop the noise from constant train. Got new , larger room but still no A/C , window could not close properly (=no noise reduction.) foot panel ruined by water from Bath. Soundbar from larger screen without function. Extra cost for everything
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

chanchal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The odor in the facility was awful and to the point that we had to get out of there. Do not book. There are much better options out there
Stayed 3 nights in Sep 2024