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B5 Boutique Hotel Lugano

3.5 star property

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Photo gallery for B5 Boutique Hotel Lugano

Deluxe Double Room | Bathroom
Daily buffet breakfast for a fee
Exterior
Reception
Junior Double Room | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
Via Francesco Borromini 5, Lugano, TI, 6900
  • Place, Via Nassa
    ‪8 min walk‬
  • Place, Parco Ciani
    ‪12 min walk‬
  • Place, Lake Lugano
    ‪6 min drive‬
  • Airport, Lugano (LUG-Agno)
    ‪9 min drive‬

Room options

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, City View

Standard Double Room, City View

Standard Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, City View

Comfort Double Room, City View

Comfort Double Room, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Walter au Lac
Lugano City-Centre
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 738 reviews
The price is €254
includes taxes & fees
19 Jun - 20 Jun
Walter au Lac

About this property

B5 Boutique Hotel Lugano

This hotel features a bar/lounge, coffee/tea in a common area, and a refrigerator in a common area. WiFi in public areas is free. Additionally, a garden, a picnic area, and multilingual staff assistance are onsite.
B5 Boutique Hotel Lugano offers 20 air-conditioned accommodations with laptop-compatible safes and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 50-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

With your stay at B5 Boutique Hotel Lugano, you're connected to the convention center and just a quick walk from San Lorenzo Cathedral. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a multilingual staff, an elevator, and coffee/tea in a common area
  • 14 minutes by foot from Parco Ciani and a 3-minute drive from LAC Lugano Arte e Cultura
As a guest of B5 Boutique Hotel Lugano, you'll find multilingual staff, a garden, and a picnic area. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. B5 Boutique Hotel Lugano also features coffee/tea in a common area, an elevator, and a refrigerator in a common area. A complete renovation of B5 Boutique Hotel Lugano was completed in May 2024.

Smoking is allowed in designated areas at this 3.5-star Lugano hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; CHF 25 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (114 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1923
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Renovated entire property - May 2024

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets and service animals are not allowed at B5 Boutique Hotel Lugano

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 6:30 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 14 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Albergo Stella Hotel Lugano
Albergo Stella Hotel
Albergo Stella Lugano
Albergo Stella
Albergo Stella
Hotel Stella Lugano
B5 Boutique Hotel Lugano Hotel
B5 Boutique Hotel Lugano Lugano
Hotel Stella Lugano Cosy Charming
B5 Boutique Hotel Lugano Hotel Lugano

B5 Boutique Hotel Lugano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 102 out of 221 reviews
Rating 8 - Good. 95 out of 221 reviews
Rating 6 - Okay. 15 out of 221 reviews
Rating 4 - Poor. 8 out of 221 reviews
Rating 2 - Terrible. 1 out of 221 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an excellent location, is nicely 'different and quirky' and is comfortable and clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Hotel room was very modern and very nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel itself. Easily accessible to train station also bus transportation.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Reasons to stay here: Close to train station & funicular that lowers you to old town & lake. Clean property & rooms Friendly, attentive staff Unique aesthetic & decor Adequate breakfast selection Quiet hotel
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Viktoriia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is an amazing place
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Arica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a quick trip

Very nice place and very easy to access!! Easy to access the train which was very nice
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

KATSUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room Water service was helpful. Staff were showing high quality hospitality
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Will definitely return.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Kenzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was a bit confusing, but once I got it working, it was amazing!! Haha best shower I’ve had.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is conveniently located near the train station as well as the funicular to go to the lake promenade. They are between 5 to 10 minutes walk from the hotel respectively. Daniel was very prompt in responding with whatever we need figured out in the room besides being nice and helpful. Thank you, Daniel; you made our stay wonderful!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Carola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conpletely renovated, very modern interieur. The short walk from the trainstation (5 min) was very conveniant for us arriving with the train with lugguage. The city centre was easy to reach taking the funicular from the train station. The hosts were very pleasant and helpful. The free water (also sparling) was absolutely great. Great customer service, we would always go there again when going to Lugano!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

jasmine

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was fine and very modern . There was no one at the front desk to answer questions I have a major complaint. During our stay, there was a breakfast buffet arranged in the lobby. There was no price on it. And there was no one at the desk for us to confirm whether breakfast was included or not. I assumed that this was for the guest and and I took the breakfast. My husband who was staying with me also got coffee for one or two days. Again, no one told us that breakfast was not included in our service and they did not tell us the actual price of the breakfast. Afterwards, I have been charged $199 for taking breakfast at the hotel for four days. This is unacceptable if I had known that the breakfast was expensive I would not have had anything. They were cheaper pay places to get coffee and a croissant outside the hotel.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, amenities
Spezielles Ambiente, sehr zuvorkommendes Personal, sehr vielseitiges Frühstück; rundum Wohlfühlpaket.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Arwed

Liked: Cleanliness, staff & service, amenities
Sauberes Zimmer, sehr gutes Frühstück und direkt beim Bahnhof. Die Ticino Card wird nach online checkin per whatsapp zugestellt was enorm hilfreich war. Checkin ohne Personal
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral, sehr nette Eigentümer und Personal, stylische Zimmer, gute Betten, alles tipp topp !
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Praktische Lage, stilvolle Zimmer und super Service. Wir hatten ein Problem mit der Heizung im Zimmer, was sofort gelöst wurde. Das Hotel ist währschaft und kreativ saniert. Kommen wieder.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut gelegen in der Nähe des Bahnhofs, für ein 2-Sterne Hotel sehr guter Service. Frühstück draussrn im Garten.
Stayed 2 nights in Aug 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service

OK, aber trotzdem enttäuscht

Aufgrund der Lage zum Bahnhof und dem Preisangebot habe ich dieses Hotel gebucht. Bei der Ankunft war alles sehr freundlich und der Empfang war sehr angenehm. Das Zimmer ist kleiner als erwartet und auch schon älter. Jedoch mehrheitlich sauber und das grosse Bett aufwertend. Das Bad ebenfalls älter, aber bis auf geringen Wasserdruck auch ohne weitere Beanstandungen. Was mich aber dann sehr störte, waren die Belagserneuerungen, welche bis um 03.30 Uhr dauerten und von meinem Zimmer aus in 50m Distanz stattfanden. Zuerst den alten Belag rausgefräst (ab 21.00 Uhr) und dann mit Maschinen ab Mitternacht eingebaut. Die Hotelleitung kann hier nichts dafür, aber einen Hinweis oder eine Preisreduktion wären sicher wünschenswert gewesen. Das Frühstück war corona konform bereits auf einem Tablett pro Zimmer bereit und reichte aus.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé. Belle chambre avec balcon.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Marcel

Liked: Staff & service, property conditions & facilities, room comfort
Sehr netter Empfang, schönes, sauberes Zimmer. Gutes Frühstück.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Les personnes étaient très accueillantes et aidantes : arrivée avant le Check-in et nous avons eu directement accès à la chambre; et avant le départ, ils nous ont laissé une clef de la porte d’entrée pour aller rechercher nos bagages. Une terrasse superbe, à 2 pas de la gare : top !
Stayed 1 night in May 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Sehr hilfsbereites nettes freundliches Personal. Haben uns wertvolle Ausflugtipps gegeben, merci Leider war das Zimmer im UG/ EG nicht optimal, = nur ein Fenster mit Aussicht auf Kellerwand. Kein Kühlschrank im Zimmer. Dieses Zimmer Nr4 kann ich nicht weiterempfehlen
Stayed 4 nights in May 2021
Verified

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Enttäuschendes Zimmer in kleinem Hotel

Gleich hinter dem Bahnhof Lugano befindet sich das kleine Hotel Stella. Wir hatten das Pech ein Zimmer im Erdgeschoss zugewiesen zu bekommen, Fenster auf die Strasse, unattraktive Einrichtung. Die Lüftungen der Plastikmodulbäder vermutlich aus den 80er Jahren waren so laut, dass die Benutzung des Badzimmers durch unserer Zimmernachbarn uns am Abend und noch bis morgens um 2 Uhr so laut vorkamen wie Staubsauger. Service ansonsten nett, Frühstück ok, Kaffee gut, schönes Gärtchen.
Stayed 2 nights in May 2021
Verified

8/10 Good

HAMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Hotel vicino al centro e stazione. Cortese e perfetta l accoglienza. Stanza pulita , forse un po' piccola . Molte scale.
Stayed 1 night in Feb 2021