22 May 2023 by Front Office
Thank you for your feedback!We are really happy we met your expectations.See you soon again
22 May 2023 by Front Desk
Liebe Frau Claire,vielen Dank für Ihr Feedback. Jeder Bewertung ist uns wichtig.Bezüglich der Dusche, tut uns wirklich Leid, wir hatten am einem Tag ein Problem mit dem Warmwasserboiler. Gott sei Dank wurde gliech am selben Tag geregelt.Wie zu Hause können auch hier vorkommen, dass technische Ausfälle auftreten.Eher bedauern wir, dass unsere Küche, die immer sehr geschätzt wird, nicht entsprechend gewürdigt wurde.Vielen Dank für Ihren positiven Kommentar zu unseren Mitarbeitern, die sich stets bemühen, ihr Bestes zu geben. Wenn es eine Beschwerde vor Ort gibt, versuchen wir immer, eine Lösung zu finden. Leider ist es nach der Abreise ein wenig schwieriger.Wir hoffen, Sie wieder bei uns begrüßen zu dürfen, damit Sie uns eine zweite Chance geben können. Mit freundlichen Grüssen,Front Desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 883 square feet (82 square metres) and includes conference space. A seasonal outdoor pool, a library, and a terrace are also featured at the family-friendly Best Western Hotel Bellevue au Lac. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Lugano hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Parking (limited spaces)
Best Western Hotel Bellevue au Lac offers 64 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Lugano hotel provides complimentary wired and wireless Internet access. LCD televisions come with digital channels. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Le Gourmet – This restaurant specialises in local cuisine and serves lunch and dinner.
Il Giardinetto – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Bellevue Bar – On-site bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
