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Hotel Delfino

3.5 star property

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Photo gallery for Hotel Delfino

A pool area with lounge chairs and umbrellas, surrounded by buildings and a mountainous backdrop.
A hotel room with a large bed, a desk with a chair, a television, and a view of a lake and mountains.
A long dining table set for a meal in a restaurant with a view of a mural and a tiled wall.
A balcony with a table and chairs, overlooking a lake and mountains.
A corner room with a large window offering a view of buildings, mountains, and a lake.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Via Casserinetta 6, Lugano, TI, 6900
  • Place, Lake Lugano
    ‪5 min walk‬
  • Place, MASILugano Museum of Art of Italian Switzerland
    ‪10 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪11 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪8 min drive‬

Room options

View all photos for Single Room, 1 Queen Bed

A hotel room with a bed, a chair, a window with a view of mountains, and a mirror.

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Queen Bed

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of greenery.

Double Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Balcony

A hotel room with two beds, a desk, a chair, a lamp, a coat rack, and a door.

Comfort Double Room, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Double Room, Balcony, Lake View

A balcony with a table and chairs, overlooking a lake and mountains.

Panoramic Double Room, Balcony, Lake View

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Partial Lake View

A hotel room with a bed, a TV, a wardrobe, and a bedside table with a hat and a picture frame.

Junior Suite, Partial Lake View

7.0 out of 10
Good
(6 reviews)
  • Partial lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

A hotel room with two beds, a desk, and a view of a mountainous landscape.

Family Suite, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Delfino Suite

A balcony with a table and chairs, overlooking a lake and mountains.

Delfino Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Delfino

This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Hotel Delfino offers 50 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Delfino. During your stay, you're just a quick walk from Lake Lugano. Free WiFi in public areas, a restaurant, and a poolside bar are available.
  • Free WiFi
  • Enjoy Regional cuisine and garden views while dining at Restaurant Delfino
  • Self parking, extended parking, and RV/bus/truck parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • Within a 10-minute walk of Lake Lugano and Art Museum Lugano
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Delfino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This Mediterranean Lugano hotel is smoke free.

Restaurant Delfino - This poolside restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (CHF 18 per day)
  • Extended parking on site (CHF 18 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of CHF 32
  • Snack bar/deli

Restaurants on site

  • Restaurant Delfino

Things to do

  • 18-hole adjacent golf course
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1972
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: CHF 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per night.
  • Cribs (infant beds) are available for CHF 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 70.00 per vehicle (roundtrip)
  • Self parking fee: CHF 18 per day
  • Extended parking fee: CHF 18 per night
  • Pet fee: CHF 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Late check-out fee: CHF 50.00 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 50.0 per night
  • Hosted evening meal: CHF 32

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2286
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Delfino Lugano
Hotel Delfino Lugano
Delfino Hotel Lugano
Hotel Delfino Hotel
Hotel Delfino Lugano
Hotel Delfino Hotel Lugano

Hotel Delfino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 172 out of 420 reviews
Rating 8 - Good. 187 out of 420 reviews
Rating 6 - Okay. 41 out of 420 reviews
Rating 4 - Poor. 14 out of 420 reviews
Rating 2 - Terrible. 6 out of 420 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with balcony. A little far from center town but walkable.
Stayed 1 night in May 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but had a nice little balcony to sit in the sun. Barman was excellent, friendly and good fun. Breakfast was good value. Nice hotel, would stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Connie

Great breakfast and hotel!
Stayed 5 nights in Sep 2024
Verified review

4/10 Poor

Laurel

Liked: Cleanliness, room comfort
Its an alright hotel, it's a bit outdated, and the room was fine but nothing special. The listing also says it's in the center of town, and it is about a twenty-minute walk or a mile from Paradiso.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Lingadahalli

Good place to stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

mohamad

Liked: Cleanliness, staff & service, amenities
Great destination, very nice hotel and friendly staff
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and excellent location
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Kyriaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, convenient property very walkable/busable to both Lugano center and Paradiso.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, loved the pool area and room was nice and a great size!
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a lovely location
View from our room
Lovely swimming pool
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful Affordable and great location!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel clean and nice room.good location.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff good location
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Genma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding stay

It was very good, the service was outstanding, the front desk helped on tours and restaurants. We really enjoyed it.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
The pool area was beautiful with great views. The restaurant was excellent ! I stress dinner there twice. Beautiful and delicious meals. The breakfast was a true continental breakfast but still had options.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and helpful.
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Timeless summer spot

Perfect location in Lugano. The hotel is definitely a bit dated and aged, but in that nice summer holiday family vibe, not bad at all. Breakfast was fantastic. Rooms could definitely benefit from a few more little amenities like extra pillows, a safe, etc.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay in Lugano. The property is conveniently located and quiet.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

J.Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the location and the view were very nice. The room was very comfortable and the staff very attentive. The breakfast included with our stay was very generous and out of this world. We were very happy with our stay at this hotel.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liliya

Liked: Cleanliness, staff & service
I think it's the best value for money in Lugano, trains nearbyby are frequent but quieter than US. Bed was hard and I would suggest bringing your own pillow. Staff were ecellent and friendly and the breakfast was limited but fairly priced. It's a difficult uphill, upstair walk from the lake so be in shape.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all lovely, friendly people. Location is very well served by public transport and in a lovely, peaceful location.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a fantastic place with very helpful people
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Nancy A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little outside of the downtown area, but a short Uber ride away. My room had a gorgeous view of the lake and surrounding mountains and lovely balcony. Very clean, friendly staff and air-conditioning that was a big relief on a hot, humid June day.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Nan

Liked: Cleanliness, staff & service
Great location, friendly staff. Great breakfast! Clean!!!!
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
It was super!
Stayed 4 nights in Aug 2023