See all properties

Hotel Splendide Royal

5.0 star property

Choose dates to view prices

Photo gallery for Hotel Splendide Royal

Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Junior Suite Palace, Lake View
Hallway
Junior Suite Palace, Lake View
2 restaurants, lunch, dinner served; Italian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Riva Antonio Caccia, 7, Lugano, TI, 6900
  • Place, MASILugano Museum of Art of Italian Switzerland
    ‪6 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪8 min walk‬
  • Place, Via Nassa
    ‪8 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪6 min drive‬

Room options

View all photos for Superior Executive Single Room Garden View

Minibar, in-room safe, desk, laptop workspace

Superior Executive Single Room Garden View

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed
  • Garden view

View all photos for Superior Executive Double Room Garden View

Minibar, in-room safe, desk, laptop workspace

Superior Executive Double Room Garden View

9.6 out of 10
Exceptional
(17 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Garden view

View all photos for Executive Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Executive Double Room Single Use

  • 35 sq m
  • Sleeps 1
  • 1 Single Bed
  • Lake view

View all photos for Executive Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed
  • Lake view

View all photos for Superior Palace Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Palace Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Garden view

View all photos for Palace Deluxe Double Room, Lake View

Minibar, in-room safe, desk, laptop workspace

Palace Deluxe Double Room, Lake View

9.8 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Lake view

View all photos for Junior Suite Palace, Lake View

Junior Suite Palace, Lake View

Junior Suite Palace, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Lake view

View all photos for Suite Palace, Lake View

Suite Palace, Lake View

Suite Palace, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Lake view

View all photos for Superior Palace Single Room

Minibar, in-room safe, desk, laptop workspace

Superior Palace Single Room

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Garden view

View all photos for Palace Deluxe Single Room, Lake View

Minibar, in-room safe, desk, laptop workspace

Palace Deluxe Single Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Lake view

Similar properties

Premium bedding, down duvets, minibar, in-room safe
Grand Hotel Villa Castagnola
  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
4.8 out of 5, Exceptional, 394 reviews
Grand Hotel Villa Castagnola

About this property

Hotel Splendide Royal

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Hotel Splendide Royal offers 93 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hotel Splendide Royal. During your stay, you're just a quick walk from Art Museum Lugano. Free WiFi in public areas, a free roundtrip airport shuttle, and 2 restaurants are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Veranda
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, body scrubs, or massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Art Museum Lugano and 6 minutes by foot from Giancarlo and Danna Olgiati Collection
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Splendide Royal offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1615 square feet (150 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury Hotel Splendide Royal. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This 5-star Lugano hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
La Veranda - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.
I Due Sud - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 8:00 AM to 9:00 PM on request
  • Parking on site (CHF 20 per day)
  • Valet parking on site (CHF 20 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • I Due Sud
  • La Veranda

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • Wine tasting room

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,615 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 2 and February 9.

Access methods

Staffed front desk

Pets

  • Pets: CHF 45.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 40.00 per person
  • Self parking fee: CHF 20.00 per day
  • Valet parking fee: CHF 20.00 per day
  • Pet fee: CHF 45.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Splendide Royal offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel Royal Splendide
Hotel Splendide Royal
Hotel Splendide Royal Lugano
Royal Splendide
Splendide Hotel
Splendide Royal Hotel
Splendide Royal Lugano
Splendide Royal
Hotel Splendide Royal Hotel
Hotel Splendide Royal Lugano
Hotel Splendide Royal Hotel Lugano

Hotel Splendide Royal Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 363 out of 462 reviews
Rating 8 - Good. 64 out of 462 reviews
Rating 6 - Okay. 20 out of 462 reviews
Rating 4 - Poor. 10 out of 462 reviews
Rating 2 - Terrible. 5 out of 462 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Vikas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, awesome staff. Overall amazing.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first rate luxury hotel right on Lake Lugano with an excellent staff and lovely accommodations. Wouldn’t change in thing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2025

10/10 Excellent

ritu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except the weather!! So we actually ended up spending a lot of time at the hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Luzviminda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great luxurious place to stay in Lugano
Stayed 2 nights in Sep 2025

10/10 Excellent

Juliane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only item I think could be improved is waitstaff at the breakfast. Otherwise... a perfect stay!
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent old property
Stayed 3 nights in Aug 2025

10/10 Excellent

carla, ballinger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Lugano
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous breakfast terrace overlooking the lake
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort

Good service and good location

The receptionist Maria was fantastic at checking us in! She showed us around, was very pleasant and enthusiastic and we really appreciated her care when checking us in. The valet parking was ideal for us. Sadly one of our bags was left when reloading by the valet gentlemen but the hotel kindly sent this to us the following day so we have to mark them 10/10 for their service and for how they dealt with the scenario
Stayed 1 night in Aug 2025

10/10 Excellent

Zehra

Travelled with partner
Liked: Cleanliness, amenities
Beautiful view very clean!!!
Stayed 1 night in Aug 2025

8/10 Good

Nitin, Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It's a beautiful hotel overlooking Lake Lugano, just 10 mins walk from Lugano. The staff was friendly and courteous. Our suite had a number of issues - the TV didn't work, the bathroom door didn't close, the A/C didn't cool the room adequately, and the curtains did not close.
Stayed 3 nights in Aug 2025

10/10 Excellent

Negar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would love to come back for more nights.
Stayed 1 night in Jul 2025

10/10 Excellent

Vraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old world property with extensive breakfast buffet. There is a bar and restaurant on site. There are many dining options within walking distance. It is located along the lakefront road. It’s about a 10 minute walk to the center of town.
Stayed 2 nights in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Already submitted
Stayed 3 nights in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Second time we stayed here. Amazing City, amazing hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Beautiful building
Stayed 7 nights in Jul 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all kind and helpful (shoutout to Leila). Hotel is clean and it’s really gorgeous. Great for those looking for a luxury, boutique feeling hotel. The view to the lake was out of this world. Breakfast was good, and we tried their pizza and it was phenomenal.
Stayed 2 nights in Jul 2025

10/10 Excellent

zeshan

.
Stayed 1 night in Jul 2025