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Villa Sassa

4.0 star property
VIP Access

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Daily buffet breakfast for a fee
Signature Suite, Lake View | Living room
Breakfast and dinner served
City view from property
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Via Tesserete 10, Lugano, TI, 6900
  • Place, Palazzo dei Congressi
    ‪12 min walk‬
  • Place, Via Nassa
    ‪12 min walk‬
  • Place, Piazza della Riforma
    ‪12 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.8 out of 10
Excellent
(21 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(33 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

8.4 out of 10
Very good
(14 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Suite, Lake View

Premium Suite, Lake View

Premium Suite, Lake View

8.8 out of 10
Excellent
(18 reviews)
  • 80 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

8.8 out of 10
Excellent
(8 reviews)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Grand Suite, Lake View

Grand Suite, Lake View

Grand Suite, Lake View

8.6 out of 10
Excellent
(10 reviews)
  • 95 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Signature Suite, Lake View

Signature Suite, Lake View

Signature Suite, Lake View

8.0 out of 10
Very good
(2 reviews)
  • 110 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Studio Apartment

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Studio Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Villa Sassa

Lakefront hotel with a full-service spa and a health club
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Villa Sassa offers 120 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dot Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Villa Sassa . During your stay, you'll be within walking distance of Lake Lugano. You'll find features like free WiFi in public areas and free train station pick-up service, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with body scrubs, massages, or facials at Dot Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the clean accommodations
  • Within a 15-minute walk of San Lorenzo Cathedral and University of Lugano
  • Free train station pick-up and train station drop-off shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Villa Sassa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include 5 meeting rooms and limo/town car service. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the business-friendly Villa Sassa . A train station pick-up service and a train station drop-off service are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Lugano hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Ai giardini di Sassa - This restaurant serves breakfast, dinner, and light fare. A children's menu is available.
Bistrot Bar - This bistro serves lunch and light fare. Happy hour is offered. Open daily.
Dotlicious - This sports bar serves breakfast, lunch, and light fare. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up shuttle from 7:30 AM to 10:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Limo/town car service
  • Uncovered parking on site (CHF 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 to 25 for adults and CHF 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ai giardini di Sassa
  • Bistrot Bar
  • Dotlicious

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Outside food is not permitted on the premises.

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 18 to 25 for adults, and CHF 15 to 25 for children
  • Airport shuttle fee: CHF 260 per vehicle (one-way, maximum occupancy 6)
  • Uncovered self parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Villa Sassa offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Sassa
Hotel Villa Sassa
Sassa Hotel
Villa Sassa
Villa Sassa Hotel
Villa Sassa Hotel Residence
Villa Sassa Hotel Residence Lugano
Villa Sassa Residence
Villa Sassa Residence Lugano
Hotel Sassa And Residence
Villa Sassa Hotel
Villa Sassa Lugano
Villa Sassa Hotel Lugano
Villa Sassa Hotel Residence Spa

Villa Sassa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 995 reviews
Rating 8 - Good. 332 out of 995 reviews
Rating 6 - Okay. 82 out of 995 reviews
Rating 4 - Poor. 31 out of 995 reviews
Rating 2 - Terrible. 16 out of 995 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view from our room was amazing! The Spa staff and spa treatment was so good we booked a couples massage again the next day. Highly recommend booking the Spa! Food was okay and the rest of the staff were okay at best. We are a younger couple (early 30s) on our honeymoon. Definitely one the youngest couples there. We both felt the staff was more welcoming to other guests than us. Not sure if it was an age thing or something else but we were very respectful and quiet. Just something we both felt and noticed throughout our stay. Would come back for the Views, the Spa and pool but that’s really it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandon

Stayed 2 nights in Sep 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views from the property were beautiful, our room was the size of a small apartment which was amazing, the staff were great.
Stayed 2 nights in Sep 2025

6/10 Okay

Maria Desiree

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Camilo

Stayed 2 nights in Aug 2025

6/10 Okay

Timna

Disliked: Cleanliness

24 hours

The initial room that was given to me was dilapidated and needed some serious cleaning and remodeling. The second room was better but the location was not the best for a solo traveler. It was more appropriate for pet owners and those traveling with a larger group. I would highly recommend the spa and fine dining restaurant! A+ The staff were really friendly and thoughtful in the restaurant and spa areas. The views were breathtaking from the pool area and suite. My only complaint was my initial room wish should not be given to anyone else. The pictures on the website should reflect all rooms not just a few. Renovation is imperative to building number 3. I am happy that as soon as I complained they quickly moved me. I wish I changed the room earlier but I didn’t see the sad conditions until the evening. I assumed the hotel needed serious renovations but saw differently as the day progressed. It was just that particular room and location. Nevertheless the staff were polite and corrected the error immediately.
Stayed 1 night in Sep 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kamaal, Kingston

Stayed 1 night in Aug 2025

10/10 Excellent

Hossam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with incredible views. Great helpful staff, great breakfast buffet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle

Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Last second booking. Grateful for a very early check in and very kind service
Stayed 2 nights in Aug 2025

8/10 Good

Can

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Erum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

CHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel!

This place was outstanding. No need to type a long review, just think about everything you love in a hotel and Villa Sassa has it. Superb!!
Stayed 3 nights in Aug 2025

6/10 Okay

Ray

Travelled with family

Tired hotel charging premium price

Expensive for what it was. The hotel feels a little tired. Breakfast was the highlight. Disappointing that they wanted to charge a flat fee of 40CHF to use the car charger (irrespective of actual usage).
Stayed 1 night in Aug 2025

10/10 Excellent

Siobhan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were beautiful. The views were stunning. The staff was great. The breakfast was fantastic. Close to Lake Lugano. Just perfect.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bharat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property with nice spacious rooms; the rooms were cleaned every day and I had no issues during my stay. staff were mostly nice and friendly. the breakfast spread and the restaurant/bar were really good. I also enjoyed the recreational facilities including the gym, pools, spa and sauna. the property was in a convenient area at a walking distance from downtown and had gorgeous views. the only issue that I faced was that my room was on the fifth floor and I did not get any wi-fi signal up there.
Stayed 6 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location - could use some uogrades

Our first time in Lugano - family trip!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Lugano 4 nights/5 days were new to me and Villa Sassa including the city was very enjoyable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the hotel pool
Stayed 1 night in Aug 2025

10/10 Excellent

Magda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Sassa has a beautiful setup. Staff was very courteous and helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Katrin

The hotel is a bit dated, 1980s architecture. The rooms are a nice size though and the bathrooms modernized. The pool is very nice. The restaurants and especially the service were awful. Overpriced, poor food and arrogant waiters really put a damper on our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

jody

Liked: Cleanliness, staff & service, property conditions & facilities
It’s gorgeous
Stayed 3 nights in Jul 2025