Boardwalk/promenade hotel with free breakfast and a 24-hour front desk
Dry cleaning, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a library, express check-out, and tour/ticket assistance.
Walter au Lac offers 38 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This Lugano hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Walter au Lac's great location gets high marks from our customers. During your stay, you're just a quick walk from Via Nassa. You'll find features like free breakfast and free WiFi in public areas, plus dry cleaning service.
Free buffet breakfast served daily
Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Guests have great things to say about the location and the helpful staff
Just a 5-minute walk from LAC Lugano Arte e Cultura and 7 minutes by foot from Villa Ciani
Airport shuttle service available for a fee
Free breakfast is served daily. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at the business-friendly Walter au Lac.
This 3-star Lugano hotel is smoke free.
Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (CHF 28 per night); discounts available
Return airport shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:00 AM
Things to do
Library
Family friendly
Laundry facilities
Mini-fridge
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Outdoors
On the bay
On the boardwalk/promenade
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Hardwood flooring in public areas
Hardwood flooring in room
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
More
5 floors
At least 80% of food locally-sourced
Biodegradable coffee stirrers available
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Down comforter
Pillow menu
Premium bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
LCD TV
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Mini-fridge
Minibar
More
Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Heating
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.
Renovations and closures
The property will be renovating from January 1 2026 to February 26 2026 (completion date subject to change). The following areas are affected:
Elevator
Hallway
Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Walter au Lac
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for CHF 50.0 per night.
Cribs (infant beds) are available for CHF 20.0 per day.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
Tourism fee: CHF 0.15 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: CHF 28 per night (820 ft away)
Crib (infant bed) fee: CHF 20.0 per day
Rollaway bed fee: CHF 50.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.