Hotel Sercotel EsteOeste

4.0 star property

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Photo gallery for Hotel Sercotel EsteOeste

Daily buffet breakfast for a fee
Reception
Free toiletries, hair dryer, bathrobes, towels
Front of property
Daily buffet breakfast for a fee

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Plaza Santo Domingo, 1, Lugo, 27001
  • Place, Praza Maior
    ‪3 min walk‬
  • Place, Lugo Cathedral
    ‪5 min walk‬
  • Place, Lugo City Walls
    ‪6 min walk‬

Room options

Basic Single Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Classic Double or Twin Room

9.4 out of 10
Exceptional
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Superior Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Sercotel EsteOeste

A fitness center, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. Change of towels is available on request.
Hotel Sercotel EsteOeste offers 45 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Lugo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Hotel Sercotel EsteOeste, you're just a quick walk from Porta da Estación. Features include free WiFi in public areas, plus a gym and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Porta da Estación and Museo Casa dos Mosaicos
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi. Business amenities include meeting rooms and coworking spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at Hotel Sercotel EsteOeste.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 8.50 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 16 for children

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2023
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Nearby parking fee: EUR 8.50 per night(328 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sercotel EsteOeste Lugo
Hotel Sercotel EsteOeste Hotel
Hotel Sercotel EsteOeste Hotel Lugo

Hotel Sercotel EsteOeste Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 118 out of 131 reviews
Rating 8 - Good. 11 out of 131 reviews
Rating 6 - Okay. 1 out of 131 reviews
Rating 4 - Poor. 1 out of 131 reviews
Rating 2 - Terrible. 0 out of 131 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Christian

Liked: Staff & service, amenities, property conditions & facilities
Great staff, breakfast was awesome.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ADALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Great location great service and beautiful hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is great and room was very clean and comfortable
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

nelson

Liked: Cleanliness, property conditions & facilities
Nice central located hotel. Town of Lugo was great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great central location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly central location - beautiful room and great breakfast.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, courteous and helpful staff, nice, modern overall, modern rooms and bathrooms.
Stayed 1 night in Sep 2025
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Rebeca in the front desk Excellent skills Attentive Professional
Stayed 1 night in Mar 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and courteous front desk staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels we have stayed at in Spain. Staff were great, breakfast was excellent. Rooms well designed and very clean. Hotel is relatively new.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jussara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with great location and staff

The hotel has amazing design, modern and the location is the best with walking distance for everything.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ozzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

Excellent Hotel very sheek and in the middle of town. Great location great people great food for breakfast!!
Stayed 1 night in Oct 2024
Verified

6/10 Okay

luis

Property was clean, very close to shops.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and wonderful service!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sunny

Liked: Cleanliness, property conditions & facilities
Very nice rooms and service. Clean and comfortable
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nuno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very positive experience at this hotel. The staff were extremely friendly and helpful, making us feel very welcome throughout our stay. The hotel is extremely well located for anyone wishing to visit the city of Lugo, allowing you to easily reach the main attractions on foot. The hotel also has an agreement with a parking facility about 50–100 meters away, which is very convenient for those travelling by car. The rooms are very well decorated, super comfortable and clean, which made the stay even more pleasant. Another very interesting detail is that the hotel has Roman remains inside that can be seen, which further enrich the trip and make the overall experience even more special.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel that is located inside the Roman wall, within easy walking distance of old city features like the cathedral.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Located right in the middle of the walled city. Everything was clean and new.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location, everything looked new in the room was very nice. Parking was right there and validated by Hotel. Bedding was very comfortable and they were plenty of shops and restaurants around. Breakfast was very good with plenty of selections.. the bathroom had a large tub and no shower, which I personally prefer myself but still we had a nice stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Arthur

Liked: Staff & service, amenities, property conditions & facilities
This is a beautiful small hotel in a perfect location. Everything is new, in excellent condition. Breakfast was lovely. Everything so clean, and has a lovely scent
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Janice Del

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Hotel was clean and very comfortable. Construction on the Plaza in front couldn't be helped but should be completed soon.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the City of Lugo, with easy access to every place you would want to see. Hotel is elegant, big room, overlooking the city and the view of the old street below the reception area is a special touch.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Axelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and confortable

Excellent staff and location. Spacious bathroom! They kept the Ancient roman stones in the lobby. Many restaurant options around.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. It sis close to everything. Alex and her coworkers helped us during our checking. Thanks
Stayed 1 night in Jul 2025