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Tru By Hilton Lumberton

2.5 star property

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Photo gallery for Tru By Hilton Lumberton

Terrace/patio
Meeting facility
Exterior
Snack bar
Iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Pet-friendly
  • Parking included
  • Air conditioning

Explore the area

View in a map
220 Jackson Ct, Lumberton, NC, 28358
  • UNC Health Southeastern
    ‪4 min drive‬
  • Robeson County Museum
    ‪7 min drive‬
  • Luther Britt Park
    ‪7 min drive‬
  • Fayetteville, NC (FAY-Fayetteville Regional)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

Iron/ironing board, free WiFi

Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Dining

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includes taxes & fees
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About this property

Tru By Hilton Lumberton

Hotel in Lumberton with free breakfast and a fitness center
This hotel features a fitness center, coffee/tea in a common area, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk.
Tru By Hilton Lumberton offers 69 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Cable television is provided. This Lumberton hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
During your stay at Tru By Hilton Lumberton, you'll be close to UNC Health Southeastern. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, a car charging station, and coffee/tea in a common area
  • Onsite recreation includes a gym
  • Just a 4-minute drive from UNC Health Southeastern and 7 minutes from Robeson County Museum
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Tru By Hilton Lumberton also features a fitness center, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Lumberton hotel.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • Smooth flooring in public areas
  • Tile flooring in public areas

More

  • Built in 2025
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Tru By Hilton Lumberton Hotel
Tru By Hilton Lumberton Lumberton
Tru By Hilton Lumberton Hotel Lumberton

Tru By Hilton Lumberton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 113 reviews
Rating 8 - Good. 14 out of 113 reviews
Rating 6 - Okay. 9 out of 113 reviews
Rating 4 - Poor. 1 out of 113 reviews
Rating 2 - Terrible. 5 out of 113 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, beautiful room and the lobby was exquisite.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Sofia

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room were clean, good breakfast options. The common area had a pool table and games which were fun for our kids
Stayed 1 night in Jun 2025

6/10 Okay

Mary jo

Liked: Cleanliness, property conditions & facilities
My 76 year old husband had to make five trips to our room because the hotel only had 4 or. 5 carts on a Friday night and people kept them in their room for the next morning check-out. How do we know? At 8:00AM on Saturday, there was only one cart there. Someone must have checked out. Thank goodness that he didn’t have to make the same number of trips. He has a new hip and needs a new knee. I use a mobility scooter, so I am not much help. The hotel either more carts or a GPS on those carts to see where they are. Disabled and elderly people need help and businesses need to consider that. Hold one cart for such patrons or get more carts. I was truly concerned for his health and feared that he would pass out in the heat. And no microwave? We were exhausted and just wanted to heat some leftovers in the room. Do we need to consider the next level hotel for such amenities? We were just traveling from our place in Florida to our home in Pennsylvania and just needed to spend the night. The breakfast was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Keon

Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TRU properties are my preferred stay. Upscale and reasonable
Stayed 1 night in Jun 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel stay was great. Room was very clean. Breakfast was super!!!! The only thing that bothered us was at check in. We along with others had to wait for someone to come to the front desk to cjek us in. Only a few minutes but waiting is not the first thing for a check in
Stayed 1 night in Jun 2025

2/10 Terrible

Hilda

Terrible experience – never staying at Tru by Hilton again I’m extremely disappointed and frustrated. I booked and paid for my room at Tru by Hilton in Lumberton, NC through Expedia three days in advance. The reservation was confirmed. But when I arrived after a 12-hour drive from Florida, the front desk told me my booking didn’t exist in their system. Even after I gave them my confirmation number, they claimed it was under someone else’s name. I asked for a manager—guess what? They said there wasn’t one! Seriously? After all that, I was forced to pay AGAIN for a different room that was smaller and didn’t have the features I originally paid for. No explanation, no apology, no accountability. In the end, I spent nearly $400 for a stressful, disappointing stay. Absolutely unacceptable. I will never stay at this hotel or any Tru by Hilton again, and I strongly suggest others avoid it too.
Stayed 1 night in Jun 2025

2/10 Terrible

Hilda

Disliked: Cleanliness, staff & service
Terrible experience – never staying at Tru by Hilton again I’m extremely disappointed and frustrated. I booked and paid for my room at Tru by Hilton in Lumberton, NC through Expedia three days in advance. The reservation was confirmed. But when I arrived after a 12-hour drive from Florida, the front desk told me my booking didn’t exist in their system. Even after I gave them my confirmation number, they claimed it was under someone else’s name. I asked for a manager—guess what? They said there wasn’t one! Seriously? After all that, I was forced to pay AGAIN for a different room that was smaller and didn’t have the features I originally paid for. No explanation, no apology, no accountability. In the end, I spent nearly $400 for a stressful, disappointing stay. Absolutely unacceptable. I will never stay at this hotel or any Tru by Hilton again, and I strongly suggest others avoid it too.
Stayed 1 night in Jun 2025

10/10 Excellent

Madeleine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate, staff was amazing and friendly. Very convenient location off 95. This place is very safe, especially for solo travelers.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

MARV

Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place right off I95

I needed to stop after long traffic accident and found this hotel quick and a little later than I normally book. Loved the staff and very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest hotel! King room with comfortable pillows and bed. Was very satisfied after a long drive.
Stayed 1 night in Jun 2025

6/10 Okay

Patricia

Liked: Staff & service, property conditions & facilities
A brand new hotel in Lumberton, NC!! Yaaay--the check in was great and the customer rep was wonderful. The breakfast had many varieties of processed food--but REAL plates and flatware. (Loved the real NYC style bagels). However, NOBODY cleaned our room. When we got in thta night, I had to request that the trash be emptied and some clean towels. There is a door sign to notify of pets in the room and to tell housekeeping NOT to bother (you) now---but NO SIGN that says please clean this room. Again, the front desk reps were more than helpful and gave us clean towels and emptied the trash. This is no way to run a new hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Zakaria

Stayed 1 night in May 2025

10/10 Excellent

Glicell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Brand new hotel. Very modern. Breakfast was fresh and had different options to choose from.
Stayed 1 night in May 2025

10/10 Excellent

Candiano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great facility. The room was large with plenty of room for a yoga mat! Had Plenty of lighting, counter surfaces. The front desk staff was pleasant and helpful. Even the breakfast was great- make your own waffles! The rest of the food was freshly made and there was a big selection of options. And the price was right. Would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Michael H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel off I-95

Brand new hotel. Very modern looking with nice design features. Adequate parking and a nice free breakfast was provided for guests. Easy on/off to I-95 at Exit 22. Would recommend.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Allison

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Yolanda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful. The young lady Erica at the front desk was quite accomadating, and knew her responsibilities well. I will definately return to this hotel. The breakfast was also great.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Very modern and clean. Loved the updated lobby and larger rooms.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Safe and friendly.
Stayed 2 nights in May 2025