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Mama Shelter Luxembourg

3.0 star property

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Photo gallery for Mama Shelter Luxembourg

Exterior
Exterior
A breakfast buffet with various food items and a view of the city through large windows.
A bar area with a round table, chairs, and a variety of bottles.
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
2 RueDuFort Niedergrunewald, Luxembourg City, L2226
  • Place, Philharmonie Luxembourg
    ‪3 min walk‬
  • Place, European Convention Center Luxembourg
    ‪4 min walk‬
  • Place, European Court of Justice
    ‪5 min walk‬
  • Airport, Luxembourg (LUX-Findel)
    ‪11 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed (Large Mama)

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a window with curtains.

Double Room, 1 Queen Bed (Large Mama)

9.4 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed (Medium Mama)

A hotel room with a bed, a desk with a chair, a lamp, a wall-mounted TV, and a window with curtains.

Double Room, 1 Double Bed (Medium Mama)

9.6 out of 10
Exceptional
(23 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama)

8.8 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Large)

A hotel room with two beds, a small table, a chair, a red ottoman, and a large window with curtains.

Room, 2 Single Beds (Large)

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Large Mama)

A hotel room with a wooden desk, a chair, a bed with white linens, two wall-mounted lamps, and a large mirror reflecting the room.

Room, 1 Queen Bed, Accessible (Large Mama)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Mama Shelter Luxembourg

A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
Mama Shelter Luxembourg offers 145 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mama Shelter Luxembourg. During your stay, you're just a quick walk from Place d'Europe. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, 12 meeting rooms, and a gift shop
  • Steps from European Court of Justice and Philharmonie Luxembourg
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 12 meeting rooms and coworking spaces.

Public spaces have free WiFi. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Mama Shelter Luxembourg. For a fee, parking is available.

This 3-star Luxembourg City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Mama Shelter Luxembourg has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 21 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 14 for children
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mama Shelter Luxembourg Hotel
Mama Shelter Luxembourg Luxembourg City
Mama Shelter Luxembourg (Opening May 2020)
Mama Shelter Luxembourg (Opening July 2020)
Mama Shelter Luxembourg (Opening March 2020)
Mama Shelter Luxembourg Hotel Luxembourg City

Mama Shelter Luxembourg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 187 out of 270 reviews
Rating 8 - Good. 67 out of 270 reviews
Rating 6 - Okay. 9 out of 270 reviews
Rating 4 - Poor. 6 out of 270 reviews
Rating 2 - Terrible. 1 out of 270 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
great hotel and location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, amenities
Great room, amazing restaurant fab location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Super chic place to stat
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern, cool, and conveniently located close to everything you need in Luxembourg. It’s not our first stay there, we had 2 adjacent rooms (family of 4). The only thing missing is a gym in the hotel, although there are 2 gyms nearby within walking distance.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

SZE WING INEZ

Liked: Staff & service, amenities
Very lovely staff member both the front desk and restaurant. Highly recommended to family and friends.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel, easy enough to get to the Ville Haute.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, fun hotel in the midst of Kirchberg, 2 minutes walk from Philhamonie tram stop, 16 minutes from the airport and 10 into the Grund. Very quirky, with lots of little touches and an excellent bar. Sunday brunch is a must, as is the boulangerie, which serves excellent coffee and a range of delicious pastries. You must try the raspberry croissant - it's sublime! Highly recommended. We will most definitely be back!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Karyl

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean. Hotel is modern and funky.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing great staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alan

Liked: Staff & service, amenities, property conditions & facilities
Excellent staff, rooms and location.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Michelle

Liked: Staff & service, amenities, property conditions & facilities
Great decor! You have to get the breakfast, amazing options!! Really nice staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, and super friendly staff
Stayed 6 nights in Feb 2023
Verified

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, amenities
Funny bourlesk approach.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Puja

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great short walk to old town, hotel was great as well clean and good service.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the Kirchberg!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Marielis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe as a solo traveler. Quiet and clean
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Vasco Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Looking forward to visit their different locations
Stayed 1 night in Aug 2024
Verified

8/10 Good

Laurent

Liked: Cleanliness, property conditions & facilities
Personnel 5 Room 4 Ambiance 5 Breakfast 4 Restaurant (diner) 2 Value 4
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

He-Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stylish hotel to stay as a family with grown up kids very nice staff and cosmopolitan.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jorrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at Luxemburg

Very nice and sweet staff. the room was super clean and shower room amazing. 100% would like to come back again
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the trams Nice outside eating area clean and quirky rooms
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Martyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crazy but great hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very funky and artistic hotel property. Great staff and great location to get around on the Tram.
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Great Area

Wonderful stay in a great hotel in a really green and clean area. Staff were friendly and accommodating. Thank you
Stayed 3 nights in May 2025
Verified

8/10 Good

Tihomir

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean, hotel well maintained.
Stayed 1 night in Jul 2022