8/10 Good
Alan
Travelled with family
11 Aug 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Parking Issues... Read On...
Excellent Facilities that we couldn't fault, really liked the motorised blackout blinds that make the room totally dark.
The only gripe that we had was with the parking, unfortunately for us, we were in a vehicle that was larger than the underground car park, so we had to rely on the open air parking, which is limited at best, and there was no space for us, so we had to park offsite on the road, not the best for us, as we had a vehicle full of camping equipment and belongings.
There could be parking bays lined out on the floor, in one section, if guests had parked sensibly there could have been room for 3 or 4 more vehicles...
It was frustrating we we asked to park off site, as there were no spaces, however, in the morning, it appeared like a free for all, with guests just abandoning their vehicles wherever in the car park, which we would have happily done, instead of parking offsite.
It would be nice if the hotels (the Novotel next door also shares the car park) ask guests with smaller cars that will fit in the 2m underground car park to move their cars from the unrestricted car park, so that more taller vehicles could be accommodated.
That's our only minor gripe from an otherwise faultless stay.
Alan
Stayed 1 night in Aug 2025